Auto Dealer Today Issue

January 2017

Cover Story
Let’s Do This
By Tariq Kamal

Former police chief Tracy Heid capped a whirlwind first year at Mad City Mitsubishi by hitting the 40-car mark and earning 2016 Sales Pro of the Year honors.


Live Beyond Your Goals

By Rico Glover

Reaching your professional peak is only one leg of the journey toward a fulfilling life.

Nude Photos as Bargaining Chips?

By Thomas B. Hudson, Esq.

A lawsuit against a Georgia dealership claims a disagreement over a trade-in led to a misguided attempt at blackmail.

Minimize Your Loaner Losses

By Brian Ludlow

Accounting expert offers a three-step plan for recovering loss of use and value on loaner car damage claims.

When Your Controller Leaves You

By Harlene Doane

What is the worst thing a dealer wants to endure in the dealership? Near the top of the list, just below a DMS conversion, is when your controller or office manager (if that’s your highest-level HR talent) gives notice.

Overtime, Schmovertime

By James S. Ganther, Esq.

The new federal overtime rules are on hold, but dealers still may face a series of difficult decisions.



Jim Ziegler
20 Things a GM Must Do Every Week

By Jim Ziegler
Ziegler returns to list the 20 essential tasks you must master to become an executive GM and reap the financial rewards, including that elusive $500,000 salary.

All Things Must Pass

By Jim Ziegler
Ziegler mourns the loss of Gregg Allman as Ford and Hyundai shake up their leadership teams and Carvana struggles to stay afloat.

Join the Battle of Jericho

By Jim Ziegler

Don't Run, We Are Your Friends!

By Jim Ziegler

Opening Observations

Over the Curb