Auto Dealer Today Issue

September 2017

Cover Story
How to Calculate Your Parts Turn
By Jill Pastore

Analytics expert helps determine your gross inventory turnover, true turnover, and fill rate.

Fixed Ops-timization: Dig Into the Data
By Neetu Seth

Predictive analytics can unlock the information you need to optimize inventory and improve customer loyalty.


Retention by Design: Driving Growth for Lester Glenn Auto Group Lester Glenn Auto Group’s group director of fixed operations, Kerry Monica (left), stands with John Perillo, the company’s group director of variable operations. Photos by Matthew Costanzo

By Jim Leman

Kerry Monica and John Perillo invested in a comprehensive retention program that has delivered an additional $274,000 in monthly labor and parts revenue.

Oink, Oink Getty Images

By Thomas B. Hudson, Esq.

Can damages exist without evidence? Hudson retells the story of a New Jersey dealer who stood up to charges of concealing a salvage title - and won.

The Augmented Reality We Work In Getty Images

By Rob Butz

Learn how new visualization tools can facilitate repair estimates.

PPM Boosts Boosts VSC Sales and Reduces Loss Ratios Getty Images

By Ryan Williams

Prepaid maintenance dealers save money while improving service-contract sales.



Jim Ziegler
All Things Must Pass

By Jim Ziegler
Ziegler mourns the loss of Gregg Allman as Ford and Hyundai shake up their leadership teams and Carvana struggles to stay afloat.

Join the Battle of Jericho

By Jim Ziegler
Ziegler has harsh words for the so-called geniuses behind escalating factory incentives, political support for autonomous vehicles, AutoNation's 'millennial-friendly' pay plan, and the Carvana IPO.

Don't Run, We Are Your Friends!

By Jim Ziegler

The Future Ain't What It's Cracked Up to Be

By Jim Ziegler

Opening Observations

Over the Curb