Auto Dealer Today Issue

May 2018

Cover Story
Technology Can Compel Compliance
By Jim Ganther

New and widely available tools can help auto dealers automate parts of the sales and F&I process while preventing errors and deterring fraud.


Sales Pro of the Month: Tony Makes It Easy

By Tariq Kamal

Sales Pro of the Month Tony Ortega regularly reaches the 30-car mark at Mercedes-Benz of Plano (Texas).

Arbitration Agreements: Not Always Good All the Time

By Thomas B. Hudson, Esq.

Hudson explains why arbitration agreements are no substitute for frond-end compliance.

How to Hire a Security Consultant

By Jon Kromroy

Former GM says the best way to secure your property and inventory is to find a true pro — not a camera salesman — to lock them down.

3 Ways to Save on Shop Supplies

By Leonard Buchholz

Follow this simple, three-step process to get a handle on your necessities and reduce or eliminate overspend.

Take Your Service Marketing to Another Level

By Scot Eisenfelder

Actionable data, predictive analytics, and marketing automation are the new keys to fixed ops success. Service marketing expert has a simple plan dealers can use to leverage all three.



Jim Ziegler
Stupid Is as Stupid Does

By Jim Ziegler
The Alpha Dawg charts the brief rise and long fall of Johan de Nysschen, the recently departed president of Cadillac and author of the business plan that effectively crowned Lincoln as the new king of American luxury.

They Finally Killed Somebody

By Jim Ziegler
Ziegler believes Uber’s directors should face criminal charges for their role in an Arizona woman’s violent death.

20 Things a GM Must Do Every Week

By Jim Ziegler

All Things Must Pass

By Jim Ziegler

Opening Observations

They Took Cadillac for a Ride

By Tariq Kamal
Hindsight is 20/20, but at least one industry member saw GM’s latest mishap coming a mile away.

Stand Up and Be Counted

By Tariq Kamal
The Dealers’ Choice Awards are the Yelp of vendors and finance sources.

Over the Curb

This Is Us: Dealer Edition

By Jason Heard
Heard knows delegation and outsourcing are the quickest path to a work-life balance.