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June 18, 2018 - Industry News

dealerTEL Adds Campaign Success Metrics

New metrics offered by dealerTEL were designed to help dealers track call success at the most crucial point: after the phone is answered in-house.

June 18, 2018 - Industry News

Vitu Joins Auto/Mate DMS

Auto/Mate announced a new DMS integration with Vitu that should help dealers streamline tax, title, and registration processes.

June 18, 2018 - Industry News

Dealer Solutions North America Opens Offices in U.S.

The Toronto-based mergers-and-acquisitions firm has advised on the closing of more than 160 dealerships in deals worth more than $3 billion. Its expansion into the U.S. market will be led by industry veteran Russell Hill.

Tags: Dealer Solutions North America, Farid Ahmad, Mergers and Acquisitions, Russell Hill

June 14, 2018 - Industry News

Fed Reserve Approves Second Rate Hike of 2018

FOMC Chairman Powell answers a reporter's question at the June 13, 2018 press conference.

For the seventh time since 2015, the Federal Reserve increased the Federal Funds Rate a quarter percentage. Cox Automotive economists say higher interest rates and tighter credit have already led to softening retail demand, noting that further rate increases will impact all corners of the car business.

Tags: auto finance, Federal Reserve, interest rates, Jerome Powell

June 14, 2018 - Industry News

Dealer M&A Fueled by Healthy Economy, New Investors

The latest Blue Sky Report from Kerrigan Advisors credits an expanding pool of dealership buyers and investors with helping to sustain values, and a growing number of groups hitting the market for driving activity and consolidation.

June 14, 2018 - Industry News

NextGear Adds Dealer Auditing Tool

NextGear Capital’s new self-reconciliation tool tackles a key dealer pain point in the auditing process.

June 13, 2018 - Industry News

Edmunds: Used-Vehicle Prices Hit Record High in Q1

Although shoppers continue to flock toward pricier trucks and SUVs, steadily rising gas prices are beginning to stimulate consumer demand and increase residual values for smaller vehicles.

Tags: Edmunds, Gas Prices, used-vehicle prices, used-vehicle values

June 13, 2018 - Industry News

ADESA Canada Names New Vice President of Dealer Sales

The firm named Steve Langdon, who joined the KAR family 15 years ago, to the role. The more than 20-year industry veteran will be responsible for implementing the ADESA Canada dealer sales strategy and promoting KAR’s integrated digital, mobile and physical auction services.

Tags: ADESA, ADESA Canada, Kar Auction Services, Steve Langdon

June 13, 2018 - Industry News

SpringboardAuto’s New Platform to Power Online Financing Experience for Banks

SpringStack is an end-to-end auto finance platform designed to power a direct-to-consumer online experience for banks and other finance sources. It supports multiple financing product options and offers real-time loan configuration, document upload, vehicle valuation and pricing, electronic signature and more.

Tags: auto finance, digital retailing, online F&I, Online Financing, special finance, SpringboardAuto, technology

June 13, 2018 - Industry News

Manheim Opens New Recon Center Near Silicon Valley

Located at Manheim San Francisco Bay, the auction provider’s new retail reconditioning center was designed to serve clients’ growing and diverse needs.

June 13, 2018 - Industry News

Industry Summit 2018 to Feature Technology Shootout

Set for mid-October in Orlando, this year’s Industry Summit will include several new features and events, including the inaugural Technology Shootout.

June 13, 2018 - Industry News

Singlethread: Communication Builds Service Retention

Singlethread makes the case for equipping the entire service department team with advanced communication, inspection, and reporting tools to speed up the repair process and improve customer service.

June 12, 2018 - Industry News

Car and Driver Partners With Contact At Once!

Through a new partnership with Hearst Autos, Contact At Once! is outfitting Car and Driver’s vehicle listing platform with its web and mobile messaging solutions to enable direct consumer-to-dealer connections.

Tags: Car and Driver, digital marketing, Hearst Autos, VDPs, vehicle details page

June 12, 2018 - Industry News

DealersLink Offers Dealer Website Services

DealersLink is helping dealers capture online traffic with custom responsive websites.

June 12, 2018 - Industry News

Webinar: Gil Van Over to Tackle Compliance Issues on the Road to the Sale

Compliance expert Gil Van Over will deliver Part Two of F&I and Showroom’s compliance webinar series, “CFPB Defanged: Rise of the eDealership.” The webinar is scheduled for July 11 at 11 a.m. PT/2 p.m. ET.

Tags: auto finance, compliance, desking, edealership, F&I manager, F&I menu, F&I office, Gil Van Over, Payment Quotes

June 11, 2018 - Industry News

Grace Launches Digital Marketing Company

Automotive industry innovator James Grace has launched Wizely, a ‘people-based’ digital marketing firm.

June 11, 2018 - Industry News

Survey: Buyers Are Using VSC and Ancillary Product Benefits

According to results, the top areas most likely covered under a vehicle service contract include steering, technology feature service, brakes, electrical components, and drive axles. Areas such as transmission and suspension repairs showed the smallest responses among the 120 car owners surveyed.

June 11, 2018 - Industry News

Confident Financial Offers Repair Financing

Confident Financial Solutions has added a new auto repair financing option in partnership with WebBank. Vehicle owners can borrow up to $7,500 after completing a four-step loan application process.

June 11, 2018 - Industry News

Cox Names Marianne Johnson CPO

Thirty-year innovation and tech veteran Marianne Johnson has joined Cox Automotive as the company’s chief product officer. She will lead a team developing products across a family of 20-plus brands.

June 11, 2018 - Industry News

Zendesk: Humanize Your Dealership for Sales Success

Zendesk has released a free white paper illustrating a six-step process for auto dealers seeking the competitive advantage created by an ‘omnichannel’ customer service experience.

June 7, 2018 - Industry News

Volvo Car USA Introduces Next Generation Roadside Assistance

The new roadside assistance technology is designed to complement a growing ecosystem of connected car technologies introduced by Volvo, including valet service, fuel delivery, and in-car delivery.

Tags: connected car, roadside assistance, Volvo Car USA

June 7, 2018 - Industry News

LHM Dodge Ram Avondale Named a Top Company to Work for in Arizona

The Arizona Republic recognized the dealership for its employee incentive programs and no-cost, no-debt online college degree opportunities, as well as its holiday bonus program, employee appreciation and birthday celebrations, community involvement, and annual pinewood derby family competition.

Tags: Best Places to Work, employee retention, Larry H. Miller Dealerships

June 7, 2018 - Industry News

Mercedes-Benz, FCA to Offer Three-Tier Subscription Programs

Mercedes-Benz will offer three tiers in its subscription service, but hasn't announced which vehicles would fall into the tiers. Photo courtesy of Mercedes-Benz USA.  

Mercedes-Benz customers can choose between Signature, Reserve, and Premier, with the automaker’s three-tier subscription program costing subscribers between $1,095 and $2,995 per month. Jeep Wave will also offer subscribers three tiers from which to choose. Pricing has yet to be released.

Tags: Jeep, Jeep Wave, Mercedes-Benz, Mercedes-Benz Financial Services, Subscription Service

June 7, 2018 - Industry News

KAR Names New Leader for Autoniq

Joe Oliveri, a 20-year industry veteran, was named vice president of KAR's Autoniq business unit, which provides mobile and digital vehicle pricing and evaluation reports.

Tags: Autoniq, Kar Auction Services, used-vehicle values, vehicle pricing

June 5, 2018 - Industry News

Alpha Earns Two Stevies in the American Business Awards

Alpha Warranty Services’ earned a Silver Stevie in the American Business Awards’ Veteran-Owned Business of the Year category, while CEO Steve Rosenvall earned a Bronze Stevie in the Executive of the Year category for the insurance industry.

Tags: Alpha Warranty Services, American Business Awards, F&I product provider, Stevie Awards

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