Top News

January 29, 2018 - Industry News

Autotrader Plans Dramatic Transformation

The online retailer will introduce a series of enhancements designed to deliver higher quality leads to auto dealers and add transparency and speed to the customer experience.

Tags: Autotrader, digital marketing, digital retailing, online F&I, showroom, Third-party leads

February 13, 2018 - Industry News

BB&T Switches Back to Markups as CFPB Shifts Away From Enforcement

BB&T Tower in Atlanta (Wikimedia Commons and seniorliving.org)

BB&T announced its move about a week after the CFPB’s acting director stripped enforcement powers from the division responsible for pursuing discrimination cases in the auto finance arena. BB&T will officially make the switch on March 14.

Tags: auto finance, BB&T, CFPB, compliance, dealer participation, Mick Mulvaney

December 20, 2017 - Industry News

UPDATED: Core F&I Product Could Put Some Auto Finance Deals Under Military Lending Act’s Requirements

Based on an interpretive rule issued by the Defense Department on Dec. 14, including credit-protection products like GAP in a servicemember’s vehicle finance contract could subject it to a slew of restrictions and requirements under the Military Lending Act (MLA).

Tags: compliance, credit insurance, Department of Defense, F&I products, GAP, Military Lending Act, National Automobile Dealers Association, servicemembers

February 22, 2018 - Industry News

Military Lending Act's December Update More Harmful Than First Thought

Robert Wilkie, Under Secretary of Defense for Personnel and Readiness.

A Hudson Cook attorney told industry trade groups in a Jan. 18 memo that the Defense Department’s Dec. 14 interpretative rule, combined with something else it did in July 2015, makes it ‘highly unlikely that any dealer or finance source will be willing to originate or purchase’ a vehicle finance transaction if credit-protection products are included.

Tags: auto finance, compliance, credit insurance, Department of Defense, GAP, Hudson Cook, Military Lending Act

February 14, 2018 - Industry News

Cars.com Acquires Dealer Inspire, LDM

Cars.com announced the impending acquisition of Dealer Inspire and Launch Digital Marketing, a move designed to augment Cars.com’s retailing platform with a range of dealer-focused digital solutions.

January 22, 2018 - Industry News

Zurich to Focus Heavily on F&I in 2018

Zurich North America is reshaping its dealer P&C portfolio to address 'persistent underperformance due to continued volatility associated with large and catastrophic hail losses." As a result, Zurich will focus heavily on F&I in 2018, a spokesperson said last week.

Tags: F&I office, F&I process, F&I products, P&C insurance, vehicle service contracts, Zurich

January 29, 2018 - Industry News

Study: Dealerships Missing Out With Facebook Messenger, After-Hour Leads

Only 16% of the 1,500 dealerships mystery-shopped by Digital Air Strike responded to internet leads within 15 minutes and 18% didn’t respond at all. Those are just some of the findings in the social media firm’s first Mystery Shop Study.

Tags: Digital Air Strike, digital marketing, Facebook, Internet Leads, social media

February 1, 2018 - Industry News

Genesis to Establish U.S. Dealer Network

Photo courtesy of Genesis Motor America.

According to the company, certain dealers who are parties to the Genesis Participation Agreement (GPA) and operate in “defined key markets” will be given first opportunity to apply for the Genesis franchise.

Tags: Dealer Network, facility upgrades, Genesis, Hyundai

January 30, 2018 - Industry News

Good as New: Autotrader Lists Top 10 CPOs for 2018

Autotrader has listed the top 10 certified pre-owned models for new-car buyers on a budget.

January 31, 2018 - Industry News

Nissan Captive Joins AutoGravity Network

Nissan Motor Acceptance Corp. became the latest captive to join AutoGravity’s digital marketplace. The captive's financing options are currently available on the firm's mobile app in California and will be available nationwide in mid-2018.

Tags: AutoGravity, digital retailing, mobile app, online F&I, showroom

January 24, 2018 - Industry News

CDK Global: Fixed Ops Profitability Is Within Reach

CDK Global details four actions dealers can take to boost service department revenue in a new report.

February 6, 2018 - Industry News

Cox Ranks Super Bowl Car Commercials

Data collected by Kelley Blue Book and Dealer.com shows which factories and brands benefited from their significant investments in Super Bowl airtime.

January 22, 2018 - Industry News

Dominion Launches Cloud-Based DMS

Dominion Dealer Solutions announced the launch of Dominion VUE, a new, cloud-based dealer management system.

February 6, 2018 - Industry News

Tesla vs. Firetruck: Feds to Investigate Latest Incident

Tesla’s ‘Autopilot’ setting has once again drawn interest from regulators after a Model S plowed into a parked firetruck.

January 24, 2018 - Industry News

Ally Enters Retail Financing Agreement With DriveTime

Ally Financial said it will make up to $750 million available to DriveTime for the purchase of retail contracts over the coming year.

Tags: Ally Financial, auto finance, DriveTime, used vehicles

January 25, 2018 - Industry News

FTC Approves Consent Order in Texas Dealer’s Deceptive Advertising Case

The approval settles the FTC's December 2017 complaint against Dallas-based Cowboy Toyota regarding its Spanish-language newspaper ads. The regulator charged the dealership with violations of the FTC Act, TILA and the Consumer Leasing Act.

Tags: auto finance, compliance, Cowboy Toyota, Deceptive Advertising, Federal Trade Commission, leasing

January 16, 2018 - Industry News

Cox Automotive: Car Buyers Still Need Dealers

The latest research by Cox Automotive finds car buyers continue to rely on instore visits even as digital information sources proliferate.

Cox Automotive’s ‘Future of Digital Retail Study’ reveals that dealerships remain central to the car-buying experience, but the instore experience tends to fall short of consumer expectations.

January 24, 2018 - Industry News

Autotrader Plans Dramatic Transformation

The online retailer will introduce a series of enhancements designed to deliver higher-quality leads to auto dealers and add transparency and speed to the customer experience.

January 25, 2018 - Industry News

Buick, Porsche Win J.D. Power’s New Vehicle Ownership Awards

For its new Total Ownership Experience Awards, J.D. Power looked at results from its five iconic automotive studies to determine which automakers do the best job overall of satisfying customers through the different stages of vehicle ownership.

Tags: Buick, CSI, Customer Service Index, J.D. Power, Porsche, sales satisfaction, Total Ownership Experience Awards, Vehicle Dependability

July 13, 2017 - Industry News

Three States Pass GAP Laws

The Guaranteed Asset Protection Alliance, a lobbying group made up of GAP providers, administrators and finance sources, was instrumental in getting two of the three laws passed — the most recent state to adopt its model act being Maine.

Tags: compliance, F&I products, GAP, GAPA, GAPWise, Guaranteed Asset Protection Alliance, insurance, Regulations, Rob Berger, Timothy Meenan, Wise F&I

February 1, 2018 - Industry News

KBB: New-Car Prices Up 3.9% in January

The average transaction price for a new light vehicle sold in the U.S. was $36,270, down slightly from December but up 3.9% from the year-ago period.

January 25, 2018 - Industry News

Innovate Auto Finance to Service Subprime Portfolio Worth $50 Million

The purchaser and service of vehicle loan portfolios said it has been retained by an unnamed, multinational investment firm to source $50 million worth of subprime auto loan portfolios.

Tags: auto finance, Innovate Auto Finance, subprime

January 31, 2018 - Industry News

Prodigy Announces $5.4M Seed Funding

Prodigy’s full-stack automotive retail sales solution enters a new phase after earning $5.4 million in seed funding from a group of venture capitalists led by 8VC, Battery Ventures, SV Angel and CrunchFund.

February 8, 2018 - Industry News

Carvoy Launches New Leasing Platform

Photo courtesy of CarVoy 

Carvoy Ignite was designed to benefit dealers and customers by facilitating the sale of new-vehicle leases online.

Tags: CarVoy, Online Marketplace, Online Shopping

February 14, 2018 - Industry News

EFG: Digital Retailing, Online F&I Increasing Data Security Risks for Dealers

John Pappanastos, CEO and President of EFG Companies

The F&I product provider issues a call to action to dealers, finance sources and its partners, warning that data security is one of the largest areas of concern in 2018.

Tags: breach, data security, digital retailing, EFG Companies, online F&I, technology