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November 29, 2017 - Industry News

Warranty Expert Joins AUL as Business Development Manager

Paul Leary, a 25-year veteran of the warranty business, will be responsible for working with agents and dealers in the company’s Central region.

Tags: AUL Corp., F&I products, vehicle service contracts

November 29, 2017 - Industry News

Alpha’s Robinson Earns Young Exec Honors

Jeff Robinson, vice president of risk and operations for Alpha Warranty, was named to Utah Business’ list of top ’20 in their 20s’ executives.

November 29, 2017 - Industry News

Truck Month: Pickups Roll Over SUVs, CUVs

Jumpstart Automotive Media’s most recent Path to Purchase Report shows growing interest in large pickups at the expense of subcompact SUVs and CUVs in October.

November 28, 2017 - Industry News

TCF Exits Indirect Auto Finance Business

The bank’s announcement comes seven months after it rolled out a new strategy designed to increase earnings predictability. The company’s chief executive said the bank’s decision was based on a less favorable financial outlook for the indirect auto origination business.

Tags: auto finance, auto originations, Gateway One Lending & Finance, TCF Financial Corporation

November 28, 2017 - Industry News

UDS Launches Online Training Platform

United Development Systems Inc. has launched a learning management system, starting with the delivery of an ethics and compliance certification course.

November 28, 2017 - Industry News

US News Names Best Brands

Mazda, Honda, Ford and Porsche have been recognized as U.S. News & World Report’s best-rated brands for overall excellence.

November 28, 2017 - Industry News

CarStory Files Two New Patents

Vast’s AI platform, CarStory, announced new patents for its Predictive Conversions Systems and Methods and Market Relative Position Engine solutions.

November 27, 2017 - Industry News

Two’s a Crowd: Battle for Control of CFPB Heads to Court

Mick Mulvaney speaking at an event in Washington, D.C. (Photo by Gage Skidmore)

Staffers with the CFPB returned from the Thanksgiving break on Monday to two acting directors, a lawsuit, dueling emails, and a bag of doughnuts.

Tags: CFPB, compliance, Donald Trump, Leandra English, Mick Mulvaney, Richard Cordray

November 27, 2017 - Industry News

ADG Promotes Hahn, Kelly to Training Director

ADG has named Dan Hahn as director of training for fixed operations and David Kelly as director of training for variable operations.

November 21, 2017 - Industry News

Auto Loan Market Shifting Toward Less Risky Consumers

For the fourth consecutive quarter, auto loan originations in the second quarter decreased on a year-over-year basis. Much of that decline was driven a 5.9% decrease in subprime, nearprime, and prime loan originations.

Tags: auto finance, delinquencies, Hurricane Harvey, Hurricane Irma, Subprime Financing, TransUnion

November 21, 2017 - Industry News

Used Market Strong in October Despite 2.2% Decrease in Wholesale Prices

Thanks to the lingering effects of hurricanes Harvey and Irma, J.D. Power’s seasonally adjusted used-vehicle price index recorded its third straight monthly increase. It rose 1.1 points to 114.5.

November 20, 2017 - Industry News

Tabar Joins UDS as Director of Training

Thirty-year industry veteran John Tabar has joined United Development Systems as director of training.

November 20, 2017 - Industry News

Wells Fargo Dismisses Head of Consumer Lending

Franklin Codel, Wells Fargo's former head of Consumer Lending.

According to media reports, Franklin Codel, the bank’s head of consumer lending, was fired after making disparaging comments about a bank regulator to a fired employee, who reported the executive’s comments to bank officials.

Tags: auto finance, employee, Wells Fargo Dealer Services

November 20, 2017 - Industry News

Fall Ahead: Dealer Sites Enjoy Autumn Upswing

New data from reveals a post-summer surge in dealer website traffic and shows Black Friday purchase intent far outpaced Cyber Monday in 2016.

November 20, 2017 - Industry News

Darwin’s Digital F&I Department Goes Live

Darwin Automotive has launched Darwin Online, described by the company as the auto industry’s first fully functional 24-hour F&I department.

November 20, 2017 - Industry News

Zanan’s ‘Perfect Dealership’ Hits Amazon

Auto retail expert Max Zanan’s highly anticipated ‘Perfect Dealership: Surviving the Digital Disruption’ is now available for purchase.

November 16, 2017 - Industry News

Facebook Adds New Tools for Auto Dealers

The social network announced the launch of two new ad features intended to help dealers and other automotive companies target users and capture their contact information.

November 16, 2017 - Industry News

Wells Fargo Dealer Services Adds $5.4M to 2016 Military Repo Settlement

The latest payout is related to the $4.1 million settlement the bank reached in September 2016 to resolve the DOJ’s allegations that the bank violated the Servicemembers Civil Relief Act. According to the DOJ, the bank identified an additional 450 servicemembers impacted by its unlawful repossessions between January 2008 and July 2015.

Tags: auto finance, compliance, Servicemembers Civil Relief Act, Wells Fargo Dealer Services

November 16, 2017 - Industry News

Manheim to Combine Marketplace Channels

The Manheim Marketplace is poised to deliver what the provider claims to be the industry’s first omnichannel experience, combining all channels to create a single, integrated destination for buyers and sellers.

November 16, 2017 - Industry News

Dougherty Joins DealersLink as VP of Sales

Fifteen-year industry veteran Josh Dougherty has joined DealersLink as the dealer technology provider’s vice president of sales.

November 16, 2017 - Industry News

EFG Companies: 2018 to See Increased Focus on F&I, Service Drive, Customer Loyalty

John Pappanastos, president and CEO of EFG Companies

EFG Companies issued its 2018 predictions and recommendations for the retail automotive and powersports F&I markets this week. These insights reflect another year of cautiousness as well as opportunity for dealers to navigate an uncertain business climate.

Tags: CFPB, compliance, Customer Service, digital retailing, EFG Companies, general agents, new-vehicle sales, parts and service, service drive

November 15, 2017 - Industry News

Cordray Tells CFPB Staffers He Is Stepping Down

In an employee email obtained by F&I and Showroom, CFPB Director Richard Cordray announced he will leave his post by the end of November.

Tags: auto finance, CFPB, compliance, dealer participation, Richard Cordray

November 15, 2017 - Industry News

US Equity Advantage Partners With Brown & Brown

The new partnership will allow USEA to offer its biweekly F&I service to automotive and recreational vehicle dealers through the AGWSmenu platform.

November 15, 2017 - Industry News

Toyota Financial Tests Ridesharing Waters

Toyota Financial Services and Launch Mobility will collaborate to develop a product that will make off-lease units available to rideshare drivers as short-term rentals.

November 15, 2017 - Industry News

J.D. Power: Dealers Crucial to Sales Satisfaction

The latest edition of J.D. Power’s U.S. Sales Satisfaction Study finds car buyers still rely on interaction with sales professionals to drive their shopping experience.