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November 15, 2017 - Industry News

J.D. Power: Dealers Crucial to Sales Satisfaction

The latest edition of J.D. Power’s U.S. Sales Satisfaction Study finds car buyers still rely on interaction with sales professionals to drive their shopping experience.

November 14, 2017 - Industry News

It’s a Trap! Car Buyers Hip to Lead Capture Forms

New research from PERQ shows dealership website visitors are more likely to purchase if offered a guided online experience and increasingly wary of features designed to capture their contact information.

November 14, 2017 - Industry News

Black Book: Luxury, Sporty Cars Experiencing Increased Depreciation Entering November

Premium sporty cars recorded the largest decrease in value in October, while prestige luxury cars have registered the highest depreciation over the course of the last 12 months.

Tags: Black Book, Premium Sporty Cars, Prestige Luxury, vehicle depreciation

November 14, 2017 - Industry News

Edmunds: 100,000-Mile Cars More Valuable Than Shoppers Think

Thanks to a tight supply of late-model used vehicles, values don’t dramatically drop once the odometer crosses six figures, according to a new report from vehicle information site.

Tags: auto finance, Edmunds, used-vehicle values

November 14, 2017 - Industry News

Sherman, De Palma Join LotLinx as VPs

Former R.L. Polk executive Bob Sherman and former CallRevu executive Kim De Palma have joined LotLinx as the company prepares to expand.

November 14, 2017 - Industry News

Black Book Provides Appraisal Data to ASNSoftware

Black Book has agreed to provide vehicle valuation data to ASNSoftware’s dealer management solutions, helping to power trade valuations for independent auto dealers.

November 14, 2017 - Industry News

J.D. Power: Differing Approaches to Digital Financing Creates Wide Satisfaction Gap

While the digital application channel generated significantly higher levels of overall satisfaction in J.D. Power’s 2017 U.S. Consumer Financing Satisfaction Study, many consumers are waiting longer for a credit decision than those utilizing dealer representatives.

Tags: auto finance, digital retailing, J.D. Power, online F&I

November 14, 2017 - Industry News

AutoGravity’s Car-Buying Platform Surpasses 1 Million Users

Launched in 2016, AutoGravity rapidly expanded from 100,000 users in its first six months to more than one million users less than a year later, according to officials. In 2017 alone, car shoppers have request more than $1 billion in vehicle financing through the fintech firm’s car-buying app.

Tags: auto finance, AutoGravity, digital retailing, online F&I

November 9, 2017 - Industry News

Bloomberg: Senate Banking Chair Closing In on Bipartisan Dodd-Frank Rollback

Republican Senator Mike Crapo (R-Idaho) told reporters on Wednesday he’s getting closer to brokering a deal on bipartisan legislation aimed at rolling back parts of the Dodd-Frank Act.

Tags: auto finance, Compliance, Consumer Financial Protection Bureau, Dodd-Frank Act

November 9, 2017 - Industry News

Stuart Accepts AFSA’s Distinguished Service Award

TD Auto Finance President and CEO Andrew Stuart was honored with the 2017 Distinguished Service Award by the American Financial Services Association.

November 9, 2017 - Industry News

Manheim Launches Dealer Sales Channel

Manheim’s growing collection of digital and offsite offerings promises dealers more ways to buy and sell vehicles.

November 9, 2017 - Industry News

Manheim Index Registers Sixth Straight Increase in October

Post-hurricane demand pushed up the firm's index 1.02% from the month prior and 8.1% from a year ago to 136.6

Tags: Manheim Index, used-vehicle values, wholesale values

November 8, 2017 - Industry News

Craig Robinson Named President of AAGI

The 20-year industry veteran and former executive with The Warranty Group will coordinate strategy and development for AAGI’s products, services, and technology. Tim Brugh, who held the title since May 2013, named CEO.

Tags: American Auto Guardian, Craig Robinson, F&I products, The Warranty Group

November 7, 2017 - Industry News

Black Book Index Climbs for Second Straight Month

The last remaining replacement activity stemming from hurricanes Harvey and Irma drove continued vehicle value stability and shopping demand in October, with the firm’s index rising to 114.6 in October.

Tags: Black Book, Hurricane Harvey, Hurricane Irma, Used Vehicle Retention Index, used-vehicle values

November 7, 2017 - Industry News

Traffic Control Introduces New Features

Traffic Control CRM has added three new features designed to help F&I managers get funded by promoting compliance with finance sources’ documentation requirements.

November 6, 2017 - Industry News

Norm Reeves Dealerships to Pay $1.4 Million for Violating 2014 FTC Order

The Southern California-based dealer group was charged with violating a 2014 administrative order prohibiting it from misrepresenting in advertisements how much consumers could pay to finance or lease a vehicle.

Tags: Compliance, Consumer Leasing Act, Federal Trade Commission, Norm Reeves, Truth in Lending Act

November 6, 2017 - Industry News

Protective Launches New FPC Premium Marine Protection Program

The program enhancements include an overhaul of engine and accessory coverage to better meet the needs of today’s watercraft. The additional benefits available with the FPC Marine program are now available with all engine and accessory coverage.

Tags: marine dealerships, Protective Asset Protection Division, vehicle service contract

November 6, 2017 - Industry News

Terry Holmes Launches Motor Trend Certified in Seven Stores

Terry Holmes Automotive Group has added the Motor Trend Certified program to six dealerships in South Carolina with a planned launch in Georgia.

November 6, 2017 - Industry News

ADG Makes List of Fastest-Growing Companies

Automotive Development Group has been named to this year’s Inc. 5000 list of the fastest-growing companies, marking its first appearance and joining the likes of FitBit and Pandora.

November 2, 2017 - Industry News

CFPB: Longer-Term Loans Not Having Desired Effect for Borrowers, Finance Sources

The bureau concedes in its report that consumers are financing larger amounts and are electing for longer-term loans to keep monthly payments affordable. However, the regulator also notes that longer-term loans aren't having the desired effect in terms of default rates.

Tags: auto finance, Consumer Financial Protection Bureau, default rates, Long Loan Terms, Subprime Financing

November 2, 2017 - Industry News

AutoNation Inks Multiyear Deal With Waymo

AutoNation has agreed to support Waymo’s fleet of self-driving Chrysler Pacifica hybrids and plans to expand the partnership as Waymo grows and diversifies its fleet.

Tags: AutoNation, mobility, Self Driving, Waymo

November 1, 2017 - Industry News

fusionZONE Announces Major Investment by Primus Capital

The funding will be used to grow market share, invest in product development, and expand client services, officials with the digital marketing firm said. fusionZONE was founded in 2009 and provides web design services and conversion strategies to dealers.

Tags: dealer website, digital marketing, fusionZONE, lead conversion, Primus Capital

November 1, 2017 - Industry News

KBB: Flat Prices, Higher Incentive Spending Signals Headwinds for New-Car Market

Transaction prices continue to rise at a slower pace, with the third-quarter average up just 1% after averaging 3% gains in the first half of the year. And while KBB expects solid sales in October, flat transaction prices combined with ever-growing incentive spending signal headwinds for the new-vehicle market as the year nears its close.

Tags: average transaction price, Kelley Blue Book, new-vehicle sales

November 1, 2017 - Industry News

Bodden Joins GWC Warranty Sales Leadership Team

Cynthia Bodden

Cynthia Bodden has been promoted to the position of area vice president of sales for the Mid-Atlantic region by GWC Warranty.

November 1, 2017 - Industry News

Kerrigan Reps Puente Hills Chevrolet in Sale to Pendragon PLC

Family-owned and -operated since World War II, Puente Hills (Calif.) Chevrolet changes hands with the retirement of co-owners Tom Hoffman and Gary Campbell.