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March 29, 2016 - Industry News

DealersLink’s New Site to Compete With, TrueCar

DealersLink will be entering the retail classified space with a new website it will showcase at this month’s NADA Convention & Expo. According to company officials, the site will promote ‘dealership prestige’ utilizing cloud-based and mobile app technologies.

Tags:, DealersLink, third-party sites,, vehicle information

March 29, 2016 - Industry News

Advent Completes DMS Integration With Hyundai

With the new connection, users of the Advent Dealer Management System will have a full complement of data interfaces that allow for bidirectional communication with Hyundai USA.

Tags: Advent Resources, DMS, DMS integration, Hyundai

March 29, 2016 - Industry News

TrueCar Releases Plans to Win Back Dealers

On Easter Sunday, TrueCar announced plans to alter its business model in an attempt to win back dealers after a tumultuous 2015. Company CEO Chip Perry reassured dealers in a video posted on the company’s site that things will be different this time around.

Tags: Customer Relations, Dealer Relations, Dealerships, TrueCar

March 29, 2016 - Industry News

Black Book's New Solution Aims to Lower Customer Campaign Costs

In an automotive climate where dealer profits are shrinking and vehicle advertising costs remain high, Black Book's new solution aims to reel in advertising campaign costs to help dealers maintain profitability.

Tags: Black Book, Bullseye Prospecting, Customer Campaign, Vehicle Advertising

March 29, 2016 - Industry News

New eBook Outlines Five Most Critical IT Priorities

Helion Automotive Technologies' new eBook outlines the five most critical information technology priorities for auto dealerships: wireless, Internet, collaboration tools, video conferencing, and security.

Tags: eBook, Helion Technologies, Information Technology

March 29, 2016 - Industry News

Cox Automotive Brands Combine to Offer Dealers Refined Marketing

Officials said the integration of Autotrader, Kelley Blue Book and will grant dealers access to millions of online shoppers every month who are ready to purchase a vehicle.

Tags: Autotrader, Cox Automotive,, Kelley Blue Book

March 24, 2016 - Industry News

Cox to Integrate Dealertrack's Service Tool With Xtime's Retention Solutions

Cox Automotive says the integration will help dealers better capitalize on customer loyalty and operational efficiency for their parts and service departments.

Tags: Cox Automotive, Dealertrack, Parts and Service, Xtime

March 24, 2016 - Industry News

CreditMiner Adding 3Screen and 3Qual to Basis F&I Platform

The new feature allows the firm's BASIS F&I platform to prescreen or prequalify consumers against all three credit bureaus and receive a full file return, according to the company.

Tags: 3Qual, 3Screen, Credit Applications, Credit Bureaus, CreditMiner, Pre-Qualify, Pre-Screen

March 24, 2016 - Industry News

J.D. Power: TrueCar Tops Shopper Satisfaction Rankings

TrueCar led the way in J.D. Power’s 2016 Third-Party Automotive Website Evaluation Study, followed by Carfax and Visual web and minimalist navigation tools were the main drivers of shopper satisfaction.

Tags:, Carfax, J.D. Power and Associates, third-party sites, TrueCar

March 24, 2016 - Industry News

Only 30% of Customers Return to Selling Dealer for Service, Study Reveals

Customers aren't coming back to their dealerships for their repairs, according to Cox Automotive's 2016 Maintenance and Repair Study. It shows that more vehicle owners are choosing to go elsewhere because they feel they'll get a better price.

Tags: Cox Automotive, Customer Service, Maintenance, Repairs

March 24, 2016 - Industry News

Dealertrack, and MakeMyDeal to Combine Forces

Cox Automotive is bringing the three brands together as part of several enhancements the company is planning for its websites.

Tags: Cox Automotive,, Dealertrack, MakeMyDeal

March 23, 2016 - Industry News

ACA, Westlake Agree to Pay $7.4 Million in Relief to Mass. Consumers

American Credit Acceptance and Westlake Financial Services have agreed to pay $7.4 million to Massachusetts consumers to settle the state regulator's charges that they charged excessive interest rates on subprime loans.

Tags: American Credit Acceptance, GAP, interest rates, Relief, Subprime Loans, Westlake Services

March 23, 2016 - Industry News

Ally to Expand Econtracting to All 50 States

Dealers in Arizona, Hawaii, Michigan, Mississippi, Montana, New Jersey, New Mexico and Wisconsin will soon be able to econtract with Ally through Dealertrack. Ally currently offers econtracting in 42 states, and hopes to complete the expansion over the next several weeks.

Tags: Ally Financial, eContracting, Financing

March 23, 2016 - Industry News

Black Book, Fitch Predict Vehicle Depreciation Will Reach 15% in 2016

In a joint report issued this week, the two firms said increased supply and incentives will drive higher depreciation in 2016. Auto ABS performance will face pressure, but no material concerns, the firms say.

Tags: Black Book, New-Vehicle Sales, Used-Vehicle Sales, vehicle depreciation

March 23, 2016 - Industry News

Dealer-FX Enhances One Solution 3.0 Platform

Dealer-FX's newly updated dynamic route sheet uses predictive analytics to help dealerships improve customer retention, streamline operations and drive repurchase loyalty.

Tags: Analytics, Customer Retention, Dealer Software, Dealer-FX, Operational Efficiencies

March 23, 2016 - Industry News

Flick Fusion, WheelsTV Partner to Simplify Video Marketing for Dealers

The two companies will use each other's marketing solutions to give auto dealerships a combined product that will simplify their video marketing campaigns.

Tags: Flick Fusion, Video Marketing, Virtual Tour, WheelsTV

March 22, 2016 - Industry News

Subprime Loans Accounted for Nearly 22% of 2015 Originations, Equifax Reports

Subprime auto loans accounted for 21.7% of all 2015 originations. The firm notes, however, that credit performance remains excellent, a sign that finance sources 'are prudently extending credit to well-underwritten borrowers.'

Tags: Auto Loans, Equifax, Originations, Subprime

March 22, 2016 - Industry News

EFG Introduces Parts-Sourcing Platform

Parts Wizard allows dealers to search for OEM, aftermarket, remanufactured, and used parts at EFG-approved vendors, drastically shortening the time it takes to research parts by up to 30 minutes per claim, the company claims.

March 22, 2016 - Industry News

GoMoto to Bring Showroom Experience Online

GoMoto is taking its showroom customer experience platform online. This week, the firm launched GoMoto Digital, a solution that allows car buyers to begin the purchase process online and then continue the process inside the dealership simply by providing their driver's license.

Tags: CRM, Customer Experience, GoMoto, Online Buying

March 22, 2016 - Industry News

NCM Associates Announces Launch of LiveAudit

NCM Associates' new cloud-based application works with dealership management systems to provide a new way to control cash flow as well as reduce the risk of fraud and financial mismanagement.

March 22, 2016 - Industry News

Hackers Targeting Dealerships, Firm Warns

According to Helion Automotive Technologies, Hackers are tricking dealership employees into clicking on malicious emails to gain access to F&I and accounting departments.

Tags: Cyber Security, Hacking, Phishing

March 22, 2016 - Industry News

Ally to Add Independent Director to Board

Frustrated with how market perception is affecting the company's stock, Ally management announced this week it will be appointing a new independent director to its board of directors.

Tags: Ally, Board of Directors, Stock

March 21, 2016 - Industry News

House Democrats Join Republicans in CFPB Grilling

Republicans were expected to lash out at the CFPB during its semi-annual report to Congress, but there were a few unexpected critics from the other side of the aisle as well.

Tags: Ally, CFPB, Disparate Impact, Payday Lending

March 17, 2016 - Industry News

20 Automakers Commit to Making Automotic Emergency Braking Standard Equipment by 2022

By 2022, the National Highway Traffic Safety Administration and the Insurance Institute for Highway Safety expect 99% of the U.S. auto market to have automatic emergency braking as a standard feature.

Tags: Automatic Emergency Braking, IIHS, NHTSA, Safety

March 17, 2016 - Industry News Taps Contact at Once!’s Chat and Text Solutions

Following up on a 2013 pack that brought Contact At Once!’s chat solutions to’s Control Center, the new integration will allow’s clients to select from options that include fully managed and co-managed chat and text.

Tags: Contact At Once,, live chat, text marketing