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September 15, 2015 - Industry News

Dealer Liable for Test Drive Accident, Appeals Court Finds

Citing the doctrine of joint venture, the Colorado Court of Appeals ruled last week that a dealership will be held liable for damages caused by a customer during a test drive.

September 15, 2015 - Industry News

FTC Official Releases 7 Deadly Sins of Dealer Advertising

Ahead of her appearance at the Innovate 2015 conference, the FTC official who led Operation Ruse Control has released a list of advertising sins that have put dealers on her regulatory radar.

Tags: advertising violations, Deceptive Advertising, Federal Trade Commission, FTC, UDAP

September 14, 2015 - Industry News

TrueCar President to Lead Google’s Self-Driving Car Initiative

John Krafcik is stepping down this week as president of TrueCar to take on a new role as CEO of the autonomous car division of Google.

Tags: AutoNation, Google, Hiring, Hyundai, John Krafcik, Scott Painter, TrueCar

September 9, 2015 - Industry News

Instagram Announces Extensive Rollout of Ad Capabilities

Instagram advertising can now be deployed by companies across 30 countries, with worldwide availability expected by the end of the month, the social media site announced.

Tags: Facebook, facebook advertising, facebook marketing, Instagram, Video on Instagram

September 8, 2015 - Industry News

F&I and Showroom to Name 2015 F&I Dealer of the Year

This year’s F&I Pacesetters consist of operations from Florida, Indiana, Kansas, North Carolina and Pennsylvania. One of them will be named the 2015 F&I Dealer of the Year during a ceremony at the magazine's annual conference at the Paris Las Vegas on Thursday, Sept. 10.

September 8, 2015 - Industry News

Dealer Fined $690,000 for Consumer-Protection Law Violations

A used-car dealership will pay more than $690,000 after a New Jersey Superior Court Judge found that it violated state consumer protection laws and regulations a total of 640 times.

Tags: Attorney General, Buyers Guide, Compliance, consumer protection, Craigslist, Federal Trade Commission, fine, New Jersey, Used Vehicles

September 8, 2015 - Industry News

Apple, Google to Integrate Smartphones with Vehicles

With the 2016 model year, Apple’s CarPlay and Google’s Android Auto will make smartphone integration available with the touch of a steering wheel button.

Tags: apple, Connected Vehicle, General Motors, Google, smartphones

September 8, 2015 - Industry News

AutoNation Will No Longer Sell Cars With Open Recalls

AutoNation has announced a new policy to not sell, lease or wholesale any new or used vehicle that has an open safety recall. The dealer group will now hold those vehicles in inventory until they are repaired.

Tags: AutoNation, vehicle recall, Wholesale

September 3, 2015 - Industry News

Millennials Continue to Stump Traditional Banks

A new report from Bank Director showed that today’s Baby Boomer- and Gen X-run banks are still trying to figure out the next big generation of consumers.

Tags: auto finance, Baby Boomers, banks, direct lending, Indirect Lending, Millenials

September 3, 2015 - Industry News

Lincoln Captive Offers Customers Credit Protection Package

The complimentary package includes around-the-clock credit monitoring, unlimited access to credit reports and scores, lost wallet protection, and up to $1 million in identity theft insurance coverage.

Tags: credit monitoring, F&I manager, identity theft, Lease, Lincoln Automotive Financial Services

September 2, 2015 - Industry News

EFG, Northwood University Launch F&I Innovator of the Year Contest

EFG and Northwood University are asking junior and senior undergraduates to come up with a new F&I product that drives showroom traffic and differentiates a dealer in the marketplace. On the line is a $25,000 cash prize.

Tags: Awards, EFG Companies, F&I products, Northwood University

September 2, 2015 - Industry News

Dealer to Pay $12,500 Fine for Illegal Leasing Practices

Credit Connection Auto Sales in central Pennsylvania has settled with the state’s attorney general for allegedly leasing vehicles that needed a considerable amount of repair work and using lease agreements that did not comply with federal law.

Tags: Attorney General, Pennsylvania, Settlement, vehicle leasing

September 2, 2015 - Industry News

Digitizing the F&I Process Increases Consumer Satisfaction, Study Shows

A new study commissioned by MakeMyDeal and F&I Express showed that consumers who experience a digitized F&I process were more satisfied, more likely to return for their next vehicle purchase and more likely to refer the selling dealership to friends and family.

Tags: digitize F&I, eContracting, F&I Express, F&I manager, F&I menu, F&I Process, F&I products

September 1, 2015 - Industry News

CNA National Marks 20th Anniversary of Purchase by CNA

It has been 20 years since CNA National was purchased by CNA, one of the nation’s oldest and largest insurance companies.

Tags: CNA National, F&I product provider, GAP, Service Contracts, Tire and Wheel

September 1, 2015 - Industry News

Mazda Unveils All-New 'Retail Evolution' Dealership Design

The open concept floorplan offers business transparency and upscale décor featuring natural materials. The first Retail Evolution dealership built from the ground up to this exacting standard will be Mazda of Everett in Seattle, Wash., which opened late last month.

Tags: Mazda, Redesign, Showroom

September 1, 2015 - Industry News

Eyewitness Surveillance Secures $15 Million Line of Credit

The new financing will bolster enhancements to the video-monitoring solutions provider’s existing product line and pave the way for strategic growth and market penetration.

September 1, 2015 - Industry News

CNCDA Says Tesla’s Referral Program Violates Bird-Dogging Ban

Photo via Flickr.

The California New Car Dealers Association has called on the California Department of Motor Vehicles to investigate Tesla Motors’ referral program, which the trade groups said constitutes “bird-dogging.”

Tags: California New Car Dealers Association, CNCDA, Compliance, Tesla, Tesla Motors

August 31, 2015 - Industry News

Manheim Opens Riverside Facilities to Assist in Used-Vehicle Evaluations

Pictured left to right:  Barry Room, Manheim Regional Vice President, West, Chris Brown, General Manager of Manheim Riverside, Scott Hurst, Market Vice President, Southwest Market, Riverside Mayor  Rusty Bailey, Janet Barnard, Manheim President of North America, Congressman Mark Takano and Mike Sadowski, VP of Operations, General Manager for Kelley Blue Book. Photo: Manheim

Manheim recently unveiled a new indoor vehicle inspection facility and the Kelley Blue Book Resource center at its California Service Center in Riverside, Calif.

Tags: Auto Auctions, Kelley Blue Book, Manheim, used cars

August 27, 2015 - Industry News

Payment Gap Between New and Used Hits All-Time High in Q2, Experian Reports

The rise in new-vehicle prices continued in the second quarter, with more consumers turning toward the used market and leasing. Loan terms also continued to stretch.

Tags: Auto Loan Terms, Experian Automotive, Leasing, Monthly Payments

August 26, 2015 - Industry News

Enterprise, Chase to Launch Enterprise Auto Finance

The two companies announced this week a new multi-year, private-label agreement to establish Enterprise Auto Finance, which will be rolled out later this year.

Tags: Chase Auto Finance, Enterprise Car Sales

August 26, 2015 - Industry News

American Auto Guardian Unveils Consumer-Facing Mobile App

American Auto Guardian has released a new mobile app designed for its agents, dealers and the car-buying public. It interacts with all of the company’s products and allows for mobile contract registration, among other features.

August 26, 2015 - Industry News

AUL Corp. Named to 'Best Places to Work in the North Bay’ List

AUL Corp. was named one of the North Bay Business Journal’s ‘Best Places to Work in the North Bay,’ the second time the provider of used-vehicle service contracts has earned the distinction.

Tags: AUL Corp., F&I manager, F&I Process, F&I products, used-vehicle financing, Used-Vehicle Sales

August 26, 2015 - Industry News

Timing of Labor Day to Drive Down August Sales by 4%, KBB Predicts

Because of the timing of Labor Day, August new-vehicle sales will not get the boost they got last year from the holiday sales weekend. But KBB analysts still expect August sales to 'remain robust.'

Tags: August sales, Kelly Blue Book, New-Car Sales

August 26, 2015 - Industry News

Depreciation Expected to Accelerate, Black Book/Fitch Report

The two firms reported this week that overall vehicle depreciation is expected to reach between 14% and 14.5% by the end of the year.

August 25, 2015 - Industry News

Car Owners Rejecting Entertainment, Connectivity Features, Report Finds

J.D. Power found that even Gen Y vehicle owners aren't finding the latest in-car entertainment and connectivity features useful. What consumers want are features that enhance the driving experience and safety.

Tags: Connected Vehicle, features, J.D. Power, Technology