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September 1, 2016 - Industry News

Mazda Launches New Website to Address Recall Completions

On Tuesday, Mazda North American Operations launched the Mazda Recall Information Center as part of an effort increase recall completions. The new website is only part of the company's initiative to ensure recalls are completed quickly and efficiently.

Tags: customer satisfaction, Mazda, Recalls

September 1, 2016 - Industry News

Volkswagen to Offer New Models at Lower Prices, Residuals May Suffer

Volkswagen will begin offering its new models for lower prices and provide dealers with a broader product range in a move that could lower residual values if incentives remain high, according to an industry expert.

Tags: incentives, New Vehicle Prices, Volkswagen

August 26, 2016 - Industry News

Jury Clears GM in Texas Ignition Switch Trial

In a verdict that took less than an hour to decide, a Houston Jury found that a General Motors ignition switch in a 2007 Saturn Sky did not cause a 2011 crash that killed one person and injured another, according to USA Today.

Tags: Court Decision, General Motors, Ignition Switch

August 26, 2016 - Industry News

Spireon Offers Dealers New F&I Profit Channel

Spireon Inc. announced that its GPS-based vehicle telematics solution Spireon SkyLink will now give dealers the ability to offer connected car services to their customers, opening the door to a new F&I profit center.

Tags: Connected Vehicle, F&I, Spireon

August 25, 2016 - Industry News

Florida Toyota Dealer Now Offers Door-to-Door Test Drives

Sun Toyota introduced today a new door-to-door vehicle delivery service that brings the dealership's showroom directly to a customer's home or office.

Tags: Dealership, Online Shopping, Test Drive

August 25, 2016 - Industry News

GWC Warranty Names New Marketing Manager

Melissa Roberts has joined GWC Warranty as its new marketing manager. She will be responsible for developing and implementing a customer strategy focused on engaging and retaining GWC partners.

Tags: GWC Warranty Corporation, Hire, marketing

August 25, 2016 - Industry News

Growing Student Debt Expected to Hurt Retailers, Moody's Warns

The largest share of outstanding student loans is held by graduates age 30 to 39, according to the firm. Many of these graduates belong to the millennial generation, which, according to Pew Research, have overtaken Baby Boomers as the nation’s largest living generation.

Tags: Moody's, Report, Retail Sales, Student Loan

August 25, 2016 - Industry News

Black Book: Wholesale Car Values Falling at Fastest Pace This Year

The wholesale value of 2008-2014 model-year cars continued to fall last week, according to Black Book’s Market Insights report. While many of the familiar trends — trucks performing better than cars — were present, there were some outliers.

Tags: Black Book, depreciation, Wholesale, wholesale values

August 25, 2016 - Industry News

AIAG Adds New Member to Board of Directors

The Automotive Industry Action Group (AIAG) has appointed Cesar D. Pucci, director of corporate quality at Eaton Corporation, to its board of directors. He joins the more than 20 executives from the OEM and supplier community who currently serve on the AIAG board.

Tags: AIAG, Automotive Industry Action Group, Board of Directors

August 25, 2016 - Industry News

Amazon Enters the Vehicle-Shopping Business

Photo: Business Wire

The ecommerce site stopped short of saying it's looking to compete against lead sites like Cars.com, TrueCar, and Edmunds.com, describing its new web page as a car research destination and automotive community designed to help 'customers get the information they need when shopping for vehicles, images, videos, customer reviews.'

Tags: Auto Research, Car Shopping, Online Shopping, Web Tools

August 24, 2016 - Industry News

Driver Satisfaction Improves for 16 Automotive Brands, ACSI Reports

Among the 24 automotive brands tracked by the American Customer Satisfaction Index, 16 showed improvement and five showed declines. Three of those declines came from premium brands, the most notable being Volkswagen.

Tags: customer satisfaction, Domestic Vehicles, Luxury Vehicles

August 23, 2016 - Industry News

Ex-Cox Exec Joins YP.com

The former president of Cox Automotive's Media Solutions Group has found a new home. According to a press announcement, Jared Rowe is set to become CEO of YP.com on Sept. 1.

Tags: Cox Automotive, digital marketing, Jared Rowe, YP.com

August 23, 2016 - Industry News

Auto/Mate Announces Integration With Dominion Dealer Solutions

Users of both company's automotive solutions should expect to see enhanced customer insights as a result of the integration, which, according to Auto/Mate, will allow for real-time updates of customer, vehicle, service and deal information in both systems.

Tags: Auto/Mate, CRM, DMS, DMS integration, Dominion Dealer Solutions

August 23, 2016 - Industry News

AMS to Sponsor Mobile Wallet Giveaway at Industry Summit

Organizers of the upcoming Industry Summit have announced that Automotive Mobile Solutions (AMS) is offering a free year of mobile wallet geofencing services to the winner of a drawing at the event, which will be held Aug. 29–31, 2016, at Paris Las Vegas.

Tags: Automotive Mobile Marketing of the Year award, digital marketing, Geofencing, Industry Summit, Parts and Service

August 23, 2016 - Industry News

U.S. Bank Names ADESA Northwest Auction of the Year

For the sixth consecutive year, ADESA Northwest was selected as the U.S. Bank Auction of the Year in the marine/RV segment. .

Tags: ADESA, Auction, Award, U.S. Bank

August 23, 2016 - Industry News

EFG Companies Announces Second Annual F&I Innovator of the Year Competition

EFG Companies and Northwood University have launched their second F&I Innovator of the Year competition. The contest asks six teams of junior and senior Northwood automotive students to conceptualize and build a new F&I product. The winning product will then be developed by EFG Companies, who will donate a percentage of the product's sales profits back to the school.

Tags: EFG Companies, F&I Innovations, F&I products, Northwood University

August 23, 2016 - Industry News

Jumpstart Unveils New Name and Logo

Jumpstart Automotive Group today announced it is changing its name back to Jumpstart Automotive Media. The company also unveiled a new logo company officials said reflects the evolution of the business and the market it serves.

Tags: Hearst Autos, Hearst Magazines, Jumpstart Automotive

August 19, 2016 - Industry News

Texas Dealers Agree to Pay $85,000 for Deceptive Advertising

Three Dallas-area dealerships have agreed to pay $85,000 to settle charges that they violated a 2014 Federal Trade Commission (FTC) administrative order that barred them from deceptively advertising the cost of buying or leasing a car.

Tags: CLA, Deceptive Advertising, FTC, Regulation M, Regulation Z, Settlement, TILA

August 18, 2016 - Industry News

Protective to Acquire United States Warranty Corp.

Protective Life Corp. announced last Friday that it has reached an agreement to acquire USWC Holding Company and all its subsidiaries, including United States Warranty Corp., through a stock purchase agreement.

Tags: Acquisition, F&I manager, F&I products, Protective Life Corporation, US Warranty Corp.

August 18, 2016 - Industry News

CU Direct Network Grows Origination Volume 16.4% Through Q2

CU Direct's credit union network was the No. 3 auto loan originator in the first quarter. However, the network posted the highest year-over-year growth in auto originations.

Tags: Auto Loans, Credit Union, Delinquencies, Financing, leasing, Report

August 18, 2016 - Industry News

Update Your Headshot at Compliance Summit

Organizers of the upcoming Compliance Summit have announced that Automotive Compliance Education (ACE) will be offering free headshot photography to every attendee.

August 17, 2016 - Industry News

Asbury: 'Choppy' Retail Environment Drives Down Q2 F&I Gross Profit

Asbury increased its F&I per-copy average 3% to $1,436 in the second quarter. But total F&I gross profit fell due to a 'Choppy' retail environment, officials said.

Tags: Asbury Automotive, F&I, new-vehicle sales, Quarterly Earnings, Second Quarter, Used Vehicles

August 17, 2016 - Industry News

TransUnion: Average Auto Loan Balance Reaches Post-Recession High in Q2

The average auto loan balance per consumer in the second quarter grew 2.7% from a year ago to a post-recession high of $18,177, according to TransUnion. Delinquencies were also up, although the firm said there’s no cause for concern.

Tags: auto finance, Auto Loan Delinquency Rate, F&I manager, TransUnion

August 17, 2016 - Industry News

Study: Consumers Want to Buy Big-Ticket Items From Their Smartphones

A new study shows that consumers aren’t just interested in buying cars from their smartphones, they’re interested in completing the F&I process as well. The study was commissioned by Roadster, a company that offers that type of experience.

Tags: F&I process, F&I products, Online Buying, online F&I, Roadster

August 16, 2016 - Industry News

July's 2.3% Drop in Wholesale Prices Ties June Record, NADAUCG Reports

Wholesale prices for vehicles up to eight years in age fell 2.3% in July, tying June for the biggest drop recorded so far this year, according to the NADA Used Car guide. As a result, the firm lowered its seasonally adjusted used vehicle price index 1.1% to 118.9 .

Tags: depreciation, NADA, NADA Used Car Guide, Used Vehicles, Wholesale Pricing