April 13, 2015 - Industry News
DealerRater announced that Lexus and Subaru have received the highest ratings in customer satisfaction among all vehicle OEMs as part of its 2015 Consumer Rating Index.
Tags: Customer Reviews, DealerRater, Lexus, online ratings, Subaru
The e-book details how dealers are using the firm's incentive marketing tools and direct attribution models to increase leads, sales and marketing investment ROI.
Tags: HookLogic, online marketing, Software
April 9, 2015 - Industry News
Depreciation patterns are on a different trajectory than 2014, according to Black Book. The firm reported a 0.7% decrease in value for 2009-2013 model-year vehicles.
The technology firm has partnered with Toyota to offer its dealers tools to measure, track and improve their online performance and presence.
Tags: 3 Birds Marketing, digital marketing, online marketing, social media marketing, Toyota
April 8, 2015 - Industry News
The NIADA, its newly-formed BHPH Commission and Oregon’s independent dealer association are tackling legislation the industry believes could damage the ability of high-risk consumers to purchase cars in the state.
Tags: BHPH Bills, bhph dealers, BHPH legislation, legislation, National Independent Automobile Dealers Associatio, NIADA
ADESA has made a series of enhancements to its website, designed to make the buying and selling experience easier and more convenient for users.
Tags: ADESA, Auto Auctions, Online Buying, online marketplace
April 7, 2015 - Industry News
Ohio Attorney General Mike DeWine has filed a lawsuit against a used-car dealership and its owner. The now-closed business has received approximately 30 consumer complaints, mostly related to vehicle title issues.
Tags: Attorney General, compliance, Lawsuit, Mike DeWine, vehicle title
Total new-vehicle sales in March increased 0.6% from a year ago to 1,545,802 units. The seasonally adjusted annual rate increased to 17.15 million units, according to Autodata Corp.
Tags: March, monthly sales, SAAR
Dave Sloan, president of the Chicago Auto Trade Association (CATA), has agreed to serve as luncheon speaker for the Midwest Compliance Summit, to be held this month.
Tags: Chicago, compliance, Compliance Summit, David Gesualdo
Organizers of Compliance Summit have announced that David Robertson, executive director of the Association of Finance & Insurance Professionals, will speak at the Midwest event this month.
Tags: AFIP, compliance, Compliance Summit, David Robertson
April 2, 2015 - Industry News
The Billionaire investor weighs in on a host of topics, from Tesla and the franchise system to his acquisition of the Van Tuyl Group and the opportunities that lie in F&I.
Tags: Automotive Forum, Berkshire Hathaway Automotive, J.D. Power and Associates, NADA, Van Tuyl Group, Warren Buffet
The subprime auto finance source joined forces with AUL to develop a new vehicle service contract program.
Tags: AUL Corp., F&I manager, F&I Process, F&I Products, Pelican Auto Finance, Vehicle Service Contract
SiriusXM and Nissan will debut a new telematics system on select 2016 mode-year Nissan vehicles, starting with the OEM’s flagship Maxima sedan.
Tags: Connected Vehicle, In-Car Technology, Nissan, SiriusXM, Telematics
April 1, 2015 - Industry News
A study conducted in cooperation with the NADA concludes that dealers must collaborate more with automakers to fend off challenges to the current retail model.
Tags: car sales, Digital Retailing, Internet shopper, J.D. Power, McKinsey & Co., NADA
Michael Tuno of World Class Dealer Services will provide a regulatory update as well as some practical takeaways attendees of Compliance Summit can easily employ at their stores.
Tags: Compliance Summit, Michael Tuno, World Class Dealer Services
US Equity Advantage has expanded its dealer services team to include business development specialists who will work directly with F&I managers at the company’s dealership partners.
Tags: employment, Hiring, Training, US Equity Advantage
The Next Up announced integration with the LightSpeed Virtual Trainer interactive web-based training platform to bring better on-boarding and training experiences to clients.
Tags: retail sales process, Sales Training, The Next Up
A study conducted by global management consulting firm McKinsey & Company, in cooperation with the NADA, found that operations and marketing spend are the two biggest factors in dealership performance.
Using Autobytel’s SaleMove, Scion customer service representatives can co-browse directly with Scion.com customers, using chat and video capabilities.
Tags: Autobytel, Internet Leads, live chat, Scion
March 31, 2015 - Industry News
The National Automobile Dealers Association maintained its 16.94 million-unit prediction for new-vehicle sales in 2015. The association’s chief economist said the trade group is revising its outlook for the Fed raising rates, as low oil and gas prices continue to limit inflation.
Tags: Consumer Spending, gross domestic product, NADA, NADA/J.D. Power Automotive Forum, New-Vehicle Sales, U.S. Auto Sales
Subaru of America has chosen Superior Integrated Solutions as its exclusive provider of integration services to facilitate data exchange between Subaru dealers and DMS vendors.
Tags: DMS, DMS integration, Subaru
Gabriella Roberts has joined the National Automotive Experts’ executive management team as vice president of operations.
Tags: employment, Hiring, National Automotive Experts
In its monthly online survey of U.S. consumers, market research and consulting firm Morpace found that 17% of car shoppers would complete a car-buying transaction from start to finish on their smartphone.
Tags: Internet shopper, mobile app, Mobile Applications, smartphones, Survey
Jackson Bigham has been named chief compliance officer of SMART Payment Plan. In that role, he will be responsible for managing SMART’s state and federal regulatory compliance and regulatory reporting.
Tags: compliance, employment, Hiring, SMART Payment Plan
March 26, 2015 - Industry News
The FTC's enforcement sweep, which resulted in six new cases and $2.6 million in monetary judgements, marks the first time the agency has targeted add-on products and services.
Tags: Advertising, automobiles, bureau of consumer protection, consumer protection, Dealership Fraud, Federal Trade Commission, Marketing
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