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October 26, 2016 - Industry News

Group 1 Automotive Chooses Margin Over Volume in Q3

Margin over volume was the message coming out of Group 1 Automotive during its third-quarter earnings call. The dealer group reported that a sharp decline in unit sales offset improved new-vehicle margins, as well as gains in F&I and parts and service.

Tags: Financial Report, Group 1 Automotive, Third Quarter

October 25, 2016 - Industry News

VW to Start Diesel Buybacks

Volkswagen will begin buying back its 2.0L diesel models following approval Tuesday of a $14.7 billion settlement by a federal judge. The automaker expects to complete the process by the middle of November, a spokeswoman said.

Tags: TDI, Volkswagen, Volkswagen Scandal

October 25, 2016 - Industry News

Have Pickup Sales Peaked?

Ford's decision to idle production of its F-150 pickup last week has followed several months of slowing demand in retail and fleet channels and may point to a larger trend in pickup sales.

Tags: Chevrolet, Ford, F-Series, General Motors, JD Power, LMC Automotive, Pickup Trucks, Ram, Silverado

October 25, 2016 - Industry News

CFPB’s Project Catalyst Opens Door to Innovation

Automotive retailing isn’t the only segment exploring the risks and opportunities of the Digital Age. On Monday, the CFPB issued its first-ever Project Catalyst report highlighting its efforts so far to facilitate consumer-friendly innovation.

Tags: CFPB, Consumer Financial Protection Bureau, Online, Project Catalyst

October 25, 2016 - Industry News

Millennial Car Buyers Busting Gender Stereotypes

Millennials are bucking the stereotype that women are damsels in distress and men are confident decisionmakers, according to new research from Edmunds.com.

Tags: Edmunds.com, Millennials, Study

October 25, 2016 - Industry News

BW Dealership Advisors Expands Capabilities to Address Digital Retailing Push

Automotive consulting firm BW Dealership Advisors announced the hiring of Nick Brunotte as senior operations consultant. He will lead the company's new digital capabilities and help the firm's dealer clients attract and engage car buyers online.

Tags: BW Dealership Advisors, Hiring, Retail Sales

October 25, 2016 - Industry News

Reynolds Makes Direct Equity Investment in The Appraisal Lane

The partnership involves the appointment of a credit facility for the acquisition and sale of vehicles. Reynolds and Reynolds' Robert Burnett, senior vice president of corporate development, and Trew Hiers, vice president of business development, were also added to The Appraisal Lane's board of directors.

Tags: Investment, Partnership, Reynolds & Reynolds, The Appraisal Lane, Used Vehicles

October 25, 2016 - Industry News

Used Pickup Sales Weakening

A rising supply of used pickups coupled with aggressive pricing for new models is expected to cause a weakening in values in the wholesale market, according to new data from Black Book.

Tags: Black Book, Depreciation, Retention, Trucks, Used Vehicles

October 25, 2016 - Industry News

Ally Announces 2017 TIME Dealer of the Year Nominees

Forty-nine U.S. auto dealers have been nominated for the 2017 Time Dealer of the Year award, according to Ally Financial. For being nominated, Ally will contribute $1,000 to each dealer's charity of choice.

Tags: Ally Financial, Award, TIME

October 25, 2016 - Industry News

EasyCare Announces Executive Appointment

EasyCare has appointed Pete Lee as vice president of product development and business performance. His focus will be on expanding the company’s line of F&I benefits and helping dealers improve process and profitability, the company stated.

Tags: EasyCare, Hiring, Vice President

October 25, 2016 - Industry News

Gubagoo Adds Facebook Integration

Gubagoo has announced that its dealer solutions are now fully integrated with Facebook Messenger, allowing Facebook users to chat with dealerships just like they would with friends.

Tags: Dealerships, Facebook, Gubagoo, Mobile Applications, Technology

October 25, 2016 - Industry News

VW to Start Diesel Buybacks

Volkswagen will begin buying back its 2.0L diesel models following approval Tuesday of a $14.7 billion settlement by a federal judge. The embattled automaker expects to complete the process by the middle of November, a spokeswoman told F&I and Showroom.

October 20, 2016 - Industry News

CloudOne Hires New Director of Business Development

The automotive-specific call center announced the appointment of Ceren Isildak as director of business development. She will be responsible for developing relationships with agencies and dealer vendors that would benefit from the firm's services and infrastructure.

Tags: CloudOne, Director of Business Development, Hiring

October 20, 2016 - Industry News

Dent Wizard Names Finance Director for South Region

Dent Wizard promoted Regional Business Development Manager Eric Walker to finance director of the company's South region, which includes Arkansas, Kentucky, Louisiana, Mississippi, Oklahoma, Tennessee, and Texas.

Tags: Dent Wizard, F&I, Promotion

October 20, 2016 - Industry News

GWC Warranty Names New Strategic Brand Manager

The F&I product provider has named Therese Pramick to the post. She will be responsible for developing strategies that increase GWC’s brand awareness and value among new and existing GWC partners.

Tags: GWC Warranty Corporation, Hiring, Marketing

October 20, 2016 - Industry News

EasyCare Looks to Increase Agency Connections With New Hire

EasyCare has appointed Steven Spivey as director of new business development. The former CNA executive will look to expand the F&I product provider's partnership opportunities with independent agencies.

Tags: EasyCare, Executive, Hiring

October 19, 2016 - Industry News

Roadster Adds In-Store App to Digital Storefront Experience

Launched as a California broker site two and half years ago, Roadster took another step in its evolution to dealer solution provider this week. It announced the launch of a mobile app that brings its ecommerce platform into dealer showrooms.

Tags: Digital F&I, Ecommerce, Online Buying, Roadster

October 19, 2016 - Industry News

Edmunds: Tacoma Truck Owners Are Most Loyal

According to Edmunds estimates, nearly 75% of Tacoma trade-ins this year have gone toward the purchase of another Tacoma. The popularity of Tacoma pickups, the study added, pushed Toyota’s overall truck loyalty rate to about 70%.

Tags: Study, Tacoma, Toyota, Trucks

October 19, 2016 - Industry News

Ohio Town Recognizes National Automotive Experts

National Automotive Experts received Strongsville, Ohio’s 2016 Innovation Award, which is presented annually to companies that demonstrate continued growth, investment and innovation within the community.

Tags: Award, National Automotive Experts, Ohio

October 18, 2016 - Industry News

DealerVault Rolled Into Authenticom

DealerVault and its holding company, Data Specialty Group LLC, have merged into Authenticom LLC, creating one company serving more than 15,000 dealerships across the company, the companies announced today.

Tags: Authenticom, Data, DealerVault, Merger

October 18, 2016 - Industry News

Manheim Rolls Out AiM Software to 79 Locations

AiM and Manheim have completed the North American rollout of AiM software to 79 Manheim locations in the U.S., Canada and Puerto Rico, according to a company announcement.

Tags: AiM, Manheim, Software, Vehicle Inspection

October 18, 2016 - Industry News

Black Book Records Largest Weekly YTD Decline in Car Values

Whether a seasonal trend or a sign of things to come, Black Book recorded the largest year-to-date weekly decline in car values last week. Trucks also recorded a sizable drop in values.

Tags: auto finance, Black Book, Used Vehicles, Wholesale Values

October 18, 2016 - Industry News

Survey: Consumers Dissatisfied With How Dealers Resolve Complaints

Results of an online consumer survey conducted by Total Dealer Compliance show high levels of consumer dissatisfaction with how dealers resolve their complaints.

Tags: Complaints, Compliance, Survey, Total Dealer Compliance

October 18, 2016 - Industry News

Cars.com Readies for IPO With New Hire

Cars.com has appointed James F. Rogers as the company’s chief legal officer. He will be responsible for directing all areas of legal and compliance, including legal-related aspects of strategic initiatives and acquisition-related legal and integration matters.

Tags: Cars.com, CTO, Hiring, IPO

October 18, 2016 - Industry News

Firm Urges Dealers to Remain Vigilant in Wake of CFPB Ruling

Automotive Compliance Consultants warned dealers not to let their guard down after last week’s federal appeals court ruling that the CFPB’s structure is unconstitutional. The firm said other regulators have taken note of the bureau’s activities, adding that next month’s elections will determine if the ruling has teeth.

Tags: CFPB, Compliance, Consumer Financial Protection Bureau, customer disclosures, dealer markups, dealer participation, F&I products