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January 28, 2015 - Industry News

ADESA Introduces 30-Day Buyback Guarantee

The firm’s ADESA Assurance is a new no-questions-asked return guarantee on select, one-owner, off-lease vehicles sold on ADESA DealerBlock.

Tags: ADESA, Auto Auctions

January 28, 2015 - Industry News

Grey Dominates Car Colors, Swapalease.com Reports

Eighty percent of the cars and trucks in the Swapalease.com auto lease marketplace are in the gray family, including white and black.

Tags: Survey, Swapalease.com

January 28, 2015 - Industry News

DealerRater Introduces New Product Lineup

DealerRater has added ServiceEngage and 360Connect products to its Certified Dealer Program toolkit to strengthen dealer online visibility and customer engagement.

Tags: Dealerrater

January 28, 2015 - Industry News

Manheim, Hendrick Automotive Partner to Create Auction Operation

Manheim has established Manheim Charlotte, an onsite auction operation at a Hendrick Automotive Group dealership in Concord, N.C.

January 28, 2015 - Industry News

AutoLoop Achieves Reynolds Vendor Pre-Certification

Autoloop has applied for and was granted entry into Reynolds’ Certified Interface Program but has not yet completed the entire Reynolds certification process.

Tags: AutoLoop, Reynolds & Reynolds

January 28, 2015 - Industry News

OnlineBKmanager.com Upgrades Web-Based Lead Software

After 18 months of development and programming, OnlineBKmanager.com now has the ability to deliver leads to franchised dealers on a daily basis. Upgrades also include improvements to the company’s exclusive multi-step lead cleansing process.

Tags: bankruptcies, Internet Leads, OnlineBKManager

January 28, 2015 - Industry News

DealShield Launches Vehicle Sourcing Training

The firm now offers a Certified Buyer Program designed to educate buyers on risk mitigation when purchasing auction vehicles.

Tags: Auto Auctions, DealShield

January 27, 2015 - Industry News

NADA Issues Compliance Guide on Federal Advertising Rules

In response to the FTC’s targeting of dealer ads, the NADA released at its annual convention last week a new publication designed to help new-car dealers comply with federal advertising requirements.

January 27, 2015 - Industry News

The Next Up Unveils Geo-Fencing Solution

The Next Up launched a geo-fencing product, LiveDrive, to help managers better determine test drive success based on route, time spent and speed.

Tags: Test Drive, The Next Up

January 27, 2015 - Industry News

CPS Subpoenaed By DOJ

This month, the Department of Justice issued a subpoena to Consumer Portfolio Services requiring the finance source to turn over documents related to subprime auto finance.

Tags: Consumer Portfolio Services Inc., Department of Justice, subprime

January 27, 2015 - Industry News

J.D. Power Projects Best January Sales in 10 Years

J.D. Power and LMC Automotive expect the industry to realize its best January for new-vehicle sales since 2004, with the firms projecting sales of 932,000 units.

Tags: J.D. Power and Associates, new-vehicle sales, SAAR

January 27, 2015 - Industry News

RouteOne Doubled Procesed eContracts in 2014

The technology firm said it more than doubled its econtracting volume in 2014 to 1.55 million contracts processed.

January 27, 2015 - Industry News

Digital Airstrike Partners With MerchantCircle

Digital Air Strike will integrate its survey technology with MerchantCircle's listings and reviews platform, allowing dealers to provide an easier, more automated method for posting customer reviews.

Tags: Customer Reviews, Dealer Review Sites, Digital Air Strike, Systems Integration

January 27, 2015 - Industry News

Experian Launches Vehicle Equity Estimation Tool

Experian’s new Auto Equity Model helps users estimate a consumer’s vehicle equity on an existing auto loan.

Tags: Auto Loans, Equity, Experian

January 27, 2015 - Industry News

VinSolutions Debuts New Mobile App

VinSolutions’ VinConnect Mobile app gives dealers access to their CRM from a hand-held mobile device. Other features include mobile call tracking and a customer I.D. scanner.

Tags: CRM, Mobile Applications, mobile solution, VinSolutions

January 26, 2015 - Industry News

AutoLoop Gains Entry Into Reynolds and Reynolds Certification Program

AutoLoop is now a Pre-Certified Reynolds and Reynolds vendor, forging a partnership with the company.

Tags: AutoLoop, CRM, marketing, Partnership, Reynolds & Reynolds

January 26, 2015 - Industry News

Cox Automotive Woman of the Year Named at NADA Convention

Michelle Prim, managing partner of Cascade Auto Group, was named the Cox Automotive Woman of the Year at this year's NADA Convention & Expo.

Tags: Cox Automotive, Dealers, NADA, NADA Convention and Expo

January 22, 2015 - Industry News

Cadillac to Upgrade Customer Experience at 700 Dealerships

Cadillac will be implementing a luxury focused, boutique experience at 700 dealerships in the company’s U.S. dealer network of 900 stores, according to Cadillac president Johan de Nysschen.

Tags: Cadillac, dealership marketing, Luxury Vehicles

January 21, 2015 - Industry News

Dealer-FX Integrates Services with MyDealerLot

Dealer-FX is partnering with MyDealerLot to integrate its Advisor Dashboard solution with the MyDealerLot’s Service Drive Concierge.

Tags: Customer Service, dashboard tool, MyDealer Lot, Parts and Service

January 20, 2015 - Industry News

AutoPoint Launches Online Service Recommendation Tool

AutoPoint has launched its new OwnerCare tool, which allows dealer service customers to see a digital report on their vehicle and approve any additional maintenance from their computer or mobile device.

Tags: AutoPoint, mobile solution, Parts and Service, Vehicle Maintenance

January 20, 2015 - Industry News

EasyCare Training Platform to Feature Dave Anderson

EasyCare has partnered with Dave Anderson and his LearnToLead program to deliver training to the EasyCare dealer network.

Tags: EasyCare, training

January 20, 2015 - Industry News

New Joe Verde Book Focuses on Doubling Your Net

Joe Verde Sales and Management Training announced a new book for dealers by Joe Verde called “Double Your Net in Just 90 Days.” The book focuses on how dealers can turn sales into new profit.

Tags: Joe Verde, NADA Convention and Expo, profit, Sales Training

January 20, 2015 - Industry News

AutoNation President and COO to Retire in April

Mike Maroone will be retiring as AutoNation's president and COO in April. He will be replaced by current CEO Mike Jackson and senior executive Bill Berman.

Tags: AutoNation, COO, leadership, President

January 20, 2015 - Industry News

Auto Loan Balances Near $1 Trillion, Equifax Reports

The total balance of auto loans in December 2014 was $975 billion, representing 33.2% of total outstanding non-mortgage consumer debt, according to Equifax.

Tags: consumer debt, Delinquencies, Equifax, Equifax National Consumer Credit Trends Report

January 20, 2015 - Industry News

CDK Global Unveils Targeted Marketing Solution

CDK Global’s Audience Management solution offers a personalized online shopping experience for each car buyer by tracking their behavior on and off dealership sites.

Tags: CDK Global Inc., Online Marketing, target marketing