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August 13, 2013 - Industry News

Jeff Schmitt Auto Group Loses BBB Accreditation

The Better Business Bureau suspends the group’s accreditation after it paid more than $500,000 to settle at least 25 lawsuits related to its F&I practices. The operation had an 'A+' rating before it lost its accredidation.

Tags: accreditation, BBB, Better Business Burea, Dealer, Dealership, Jeff Schmitt Auto Group, Lawsuit, rating, Ronald L. Burdge, Settlement, Stephanie Forshee

August 13, 2013 - Industry News

5M Facebook Fans Design New Porsche

Porsche unveiled its new 911 Cabrera 4S this week to celebrate the carmaker’s 50th anniversary. It’s a vehicle dreamed up by fans of the automaker’s Facebook page.

Tags: 911 Cabrera 4S, car, contest, Facebook, fans, Like, Porsche, Social Media

August 8, 2013 - Industry News

July SAAR Increases to 15.8 Million Units

A majority of manufacturers experienced record-breaking sales for the month of July, and sales paced at a a seasonally adjusted annual rate of 15.8 million units.

Tags: Autodata Corp, monthly sales, SAAR, Vehicle Sales

August 6, 2013 - Industry News

Former Dealer Controller Pleads Guilty to Embezzling $100K

Frank Fletcher Ford in Joplin, Mo., is the latest victim of an embezzling controller who admits to stealing about $88K from the dealer, according to court documents filed in the U.S. District Court for the Western District of Missouri Southwestern Division.

Tags: auto dealer, car dealer, controller, Dealership, embezzlement, Frank Fletcher Ford, Kathryn Stanton, Stephanie Forshee, wire fraud

August 5, 2013 - Industry News

Abu Dhabi Dealership’s ‘Sexist’ Post Goes Viral

Subaru Emirates ignited controversy over the weekend when it posted a photo of a car accident along with what its followers deemed to be a “sexist” message to its Facebook page.

Tags: Facebook, Social Media

August 5, 2013 - Industry News

Credit Acceptance Corp. Keeping “Close Eye” on CFPB

In its second quarter earnings call, Credit Acceptance Corp. noted that its relationships with industry associations have kept it up to speed on looming regulations.

Tags: CFPB, Consumer Financial Protection Bureau, Credit Acceptance Corp., financial regulation

August 1, 2013 - Industry News

Webinar Reveals Insights on Google’s New Remarketing Tag

Google and Webmarketing 123 provide dealers with a crash course on remarketing and Google’s new remarketing tag. The firms say the new Google feature provides dealers with more ways to stay connected to website visitors.

Tags: Dealers, Google, Kirsti Correa, Remarketing, WebMarketing 123

August 1, 2013 - Industry News

California Dealers Join Suit Against Carfax

The mass action, antitrust lawsuit against Carfax now lists more than 500 dealers as plaintiffs. The suit, which originated on the East Coast, has now reached California.

Tags: Carfax, Leonard Bellavia, Vehicle History Reports

July 31, 2013 - Industry News

Back on the Road

Meet four dealers who are closing deals and driving loyalty by providing a much-needed service to customers who have filed for bankruptcy.

Tags: 2012 DCA

July 31, 2013 - Industry News

Q2 PRU Averages Eclipse $1,300 for Some Public Groups

Dealer group execs showcase big gains in average PRUs, say they're prepared for whatever action the CFPB takes with respect to dealer participation.

Tags: 2012 DCA

July 31, 2013 - Industry News

UPDATED: Edmunds Files Lawsuit Against Company Posting “Fake Reviews”

Edmunds filed a lawsuit against an online reputation management company for allegedly posting “fake reviews” to the automotive information website on behalf of 25 dealers nationwide.

Tags: 2012 DCA

July 30, 2013 - Industry News

CAR-Research XRM Hires VP of Sales

Jeff Loos, formerly of VinSolutions, will provide new marketing and advertising strategies to enhance and modernize CAR-Research XRM’s CRM and dealer marketing system.

July 25, 2013 - Industry News

Disabled Man Says Dealer Sold Him Deadly Car

A disabled man claims that after taking the vehicle back to Marietta Auto Mall Center to have an oil leak fixed, the car he bought started smoking and burst into flames two miles down the road.

July 23, 2013 - Industry News

UPDATED: Edmunds Files Lawsuit Against Company Posting “Fake Reviews”

GlowingReviews.co

Edmunds filed a lawsuit against an online reputation management company for allegedly posting “fake reviews” to the automotive information website on behalf of 25 dealers nationwide.

Tags: automotive, car dealer, Dealership, Edmunds, GlowingReviews.co, Humankind, Lawsuit, reviews, Stephanie Forshee, website

July 22, 2013 - Industry News

Telling the Future

The editor bites on a pitch for an article about the future of auto retailing, a topic he’s steered clear of given the emotions it tends to stir.

Tags: 2012 DCA

July 22, 2013 - Industry News

ShowroomMagnet Launches Partnership with Flick Fusion Technologies

Flick Fusion Technologies and ShowroomMagnet combine forces

Tags: 2012 DCA

July 22, 2013 - Industry News

NADA: Dealers Had Profitable 2012

Vehicle sales were up for franchised dealers last year, as was profitability, according to the NADA’s annual state-of-the-industry report. Results also showed that F&I continued to make up for falling margins, which fell to a 10-year low.

Tags: 2012 DCA

July 22, 2013 - Industry News

Senate Confirms Richard Cordray as CFPB Director

The U.S. Senate confirmed Tuesday evening the appointment of CFPB Director Richard Cordray, a decision President Barack Obama praised during a press conference held yesterday.

Tags: 2012 DCA

July 15, 2013 - Industry News

Dealertrack Release F&I Menu for iPad

Dealers selected to test the new F&I sales solution realize $740 increase in average aftermarket revenue per vehicle, the technology firm claims.

Tags: 2012 DCA

July 15, 2013 - Industry News

The CFPB Puts Debt Collectors on Notice

The CFPB is now taking consumer complaints regarding debt collectors. The bureau also warned firms they will be held accountable for unlawful debt-collection activities.

Tags: 2012 DCA

July 15, 2013 - Industry News

Putting up a Fight

Marc Heitz Chevrolet.

The industry continues to emerge from the Great Recession, but dealer-protection bills approved in New Hampshire and Colorado prove that not everything is getting back to normal.

Tags: 2012 DCA

July 8, 2013 - Industry News

Ala. Car Dealer Pleads Guilty to Violating Servicemembers Relief Act

An Alabama used-car dealer who failed to decrease an active-duty service member’s loan interest rate before repossessing his car pleaded guilty to violating the Servicemembers Relief Act.

Tags: 2012 DCA

July 8, 2013 - Industry News

Fiat Dealers to Get Their Own Dedicated Reps

Fiat is in the early stages of hiring its own team of factory reps. Officials say 50 additional staffers will be added to the team to serve Fiat dealers exclusively.

Tags: 2012 DCA

July 8, 2013 - Industry News

California Remains Hot Spot for Vehicle Theft, NICB Reports

California is listed again in the NICB’s annual ‘Hot Spots’ report, which shows that eight out of the Top 10 vehicle theft areas lie in the Golden State.

Tags: 2012 DCA

July 8, 2013 - Industry News

Test Drives Delivered

John Wehr (left) and Grant Feek (right) co-founded Tred in 2012. Wehr, the company’s chief technology officer, spearheaded technology projects for HiiDef Inc., creators of Flavors.me and Goodsie.com.

A Seattle startup is taking a different approach to improving the car-buying experience, one that is supposed to drive a better connection between dealers and their customers.

Tags: 2012 DCA