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April 10, 2014 - Industry News

Washington Governor Signs Bill Favoring Tesla

A bill signed by Washington governor Jay Inslee this month will allow Tesla to expand in the state.

Tags: legislation, Tesla, Tesla Motors

April 10, 2014 - Industry News

J.D. Power: Prepaid Maintenance Fueling Brand Loyalty, Repurchase Rates

The percentage of vehicle owners with complimentary or prepaid vehicle maintenance packages has more than doubled during the past five years, according to a study by J.D. Power. The growth of such offerings is helping to drive up loyalty and repurchase rates for OEMs and dealers.

Tags: J.D. Power and Associates, Prepaid Maintenance, Vehicle Maintenance

April 10, 2014 - Industry News

J.D. Power: Social Media Impacting Purchase Decisions for All Generations

According to the J.D. Power’s 2014 Social Media Benchmark Study, customers are more likely to repurchase from the same brand if their social media and marketing experiences with that brand are positive.

Tags: Facebook, J.D. Power and Associates, Social Media, twitter, YouTube

April 10, 2014 - Industry News

U.S. Court of Appeals Rules in Favor of Dropped Chrysler Dealers

The court’s decision will allow the case pitting 148 defunct Chrysler dealerships against the U.S. government to proceed. The dealerships were closed as part of Chrysler’s 2009 bailout agreement.

Tags: bailout, Chrysler, court, Lawsuit, Leonard Bellavia

April 10, 2014 - Industry News

ADP Plans to Spin Off Dealer Services Business

The company expects to complete the separation of the two companies in the early part of the fourth quarter. Leading the Dealer Service business unit will be ADP executives Steve Anenen and Al Nietzel.

Tags: ADP, ADP Dealer Services, Al Nietzel, Carlos Rodriguez, Steve Anenen

April 9, 2014 - Industry News

Kelley Blue Book Announces 2014 Brand Image Award Winner

Honda holds onto its reign as best overall brand and most trusted brand, while Kia, GMC, Jaguar earn first Brand Image Awards.

Tags: Brand Image Awards, GMC, Honda, Jaguar, Kelley Blue Book, Kia

April 9, 2014 - Industry News

Aging Buyers Want Quality, Convenience, Study Shows

New auto purchasers are aging and that will have implications on many related areas, including service, according to Foresight Research.

Tags: Car Buyers, Customer Service, Foresight Research, Parts and Service

April 8, 2014 - Industry News

‘King of Lemon Laws’ Files Suit Against Tesla

Wisconsin Attorney Vince Megna filed a lawsuit against Tesla Motors this week, claiming that the car it sold to his client was a lemon.

Tags: Lawsuit, lemon law, Tesla, Tesla Motors

April 8, 2014 - Industry News

TrueCar Files for IPO

TrueCar filed a statement this week with the Securities and Exchange Commission for a proposed initial public offering of its common stock.

Tags: initial public offering, IPO, SEC filing, TrueCar

April 8, 2014 - Industry News

DealerRater Names New CEO

DealerRater has selected former J.D. Power executive Gary Tucker as its CEO. In his new role, Tucker will be responsible for leading the company through its next phase of growth.

Tags: Dealerrater, employment, hiring, J.D. Power and Associates

April 8, 2014 - Industry News

Manheim: Used-Vehicle Values Increase in Early 2014

Despite the harsh weather, used-vehicle sales continued to motor along in the first quarter of the year. Keeping demand high were insurance vehicle replacements and tax refunds.

Tags: First Quarter, Manheim, Used Vehicles, used-vehicle sales

April 2, 2014 - Industry News

AutoLoop Recognized as Top Software Developer in Tampa Bay

The Tampa Bay Business Journal had the marketing solutions provider at No. 9 on its annual list, up four spots from last year’s ranking.

Tags: AutoLoop, software developer, Tampa

April 2, 2014 - Industry News

Cory Mosley Launches Sales Skills Seminar Series

The dealership consultant and magazine columnist will kick off his seminar series in Uniondale, N.Y. on April 22. The one-day, two-seminar program is designed to help showroom and Internet/BDC professionals become more influential with customers and increase their sales production.

Tags: BDC, Cory Mosley, internet sales, Sales Training, training

April 1, 2014 - Industry News

Industry Sales Poised for Spring Rebound, CNW Predicts

The market research firm says improvements in several key metrics last month are setting the stage for a spring rebound in vehicle sales.

Tags: Art Spinella, CNW, CNW Research, jitters index, March, Subprime, Vehicle Sales

April 1, 2014 - Industry News

DealerSocket Names DMEautomotive Exclusive Call Center Provider

The partnership will integrate DMEautomotive’s call center services and mobile app directly into the DealerSocket CRM system, providing secure connectivity for DealerSocket users.

Tags: DealerSocket, DMEautomotive, mobile app, Systems Integration

April 1, 2014 - Industry News

FTC: Sunday Auto Sales Ban Harms Competition

The Federal trade Commission issued a letter last week in support of legislation that would overturn Illinois’ long-standing ban on Sunday car sales. Dealers in the state, however, remain steadfastly opposed to the bill.

Tags: Federal Trade Commission, FTC, Illinois, legislation, Senate

March 25, 2014 - Industry News

Arizona Lawmakers Back Bill to Allow Tesla Sales

Arizona lawmakers are pushing for a bill that would give Tesla the right to sell directly to consumers. The state is currently wooing the electric carmaker into building its battery production center in the state.

Tags: Arizona, legislation, Tesla, Tesla Motors

March 25, 2014 - Industry News

Industry Summit Adds Dealership Sales & Technology Track

Dealership Sales & Technology joins the F&I, Special Finance and P&A Leadership tracks for the annual event, which will be held Sept. 8–10 at Paris Las Vegas.

March 25, 2014 - Industry News

Dealers' Choice Awards Moved to August

The publishers of Auto Dealer Monthly have announced that the magazine’s annual Dealers Choice Awards have been moved from the April issue to the August issue.

Tags: Auto Dealer Monthly, Dealer's Choice Awards

March 25, 2014 - Industry News

N.Y. Attorney General Settles With 6 Dealers for Deceptive Ads

As part of the settlement, the six dealerships must reform their advertising practices and pay fines of up to $15,000. A seventh dealer was served with a statutory notice of the attorney general’s intention to file a lawsuit.

Tags: Attorney General, Deceptive Advertising, Deceptive Practices, New York, rebates

March 25, 2014 - Industry News

Toyota to Pay $1.2 Billion for Acceleration Issues

Toyota will pay a $1.2 billion financial penalty — the largest penalty ever imposed on an automotive company — for concealing and making deceptive statements about two safety issues affecting its vehicles in 2009, the U.S. Department of Justice announced last week.

Tags: Department of Justice, fine, Toyota, wire fraud

March 25, 2014 - Industry News

J.D. Power, DealerRater Announce Alliance

The alliance will integrate DealerRater’s customer ratings and reviews of car dealerships with J.D. Power’s customer satisfaction insights via the firm’s customer experience management platform.

Tags: Customer Reviews, Dealerrater, J.D. Power and Associates, online ratings

March 21, 2014 - Industry News

Auto Dealer TV Debuts

Catch the first episode of Auto Dealer TV, brought to you by Auto Dealer Monthly and F&I and Showroom magazine.

March 20, 2014 - Industry News

Evergreen Bank Moves to Flat Fees Due to Regulatory Pressures

Earlier this month, Evergreen Bank Group issued a statement about its decision to move to a flat fee pricing model. The move was in response to a low FDIC rating and alleged violations of the ECOA.

Tags: CFPB, Consumer FInancial Protection Bureau, discrimination, Equal Credit Opportunity Act (ECOA), FDIC, Indirect Lending

March 20, 2014 - Industry News

Retail Light-Vehicle Sales Strengthening in March

New-vehicle retail sales in March are showing signs of improvement following slower-than-expected sales in the first two months of 2014, J.D. Power and LMC Automotive report.

Tags: J.D. Power and Associates, LMC Automotive, March, New Vehicles, Retail Sales