September 8, 2015 - Industry News
A used-car dealership will pay more than $690,000 after a New Jersey Superior Court Judge found that it violated state consumer protection laws and regulations a total of 640 times.
Tags: attorney general, Buyers Guide, compliance, consumer protection, Craigslist, Federal Trade Commission, fine, New Jersey, used vehicles
With the 2016 model year, Apple’s CarPlay and Google’s Android Auto will make smartphone integration available with the touch of a steering wheel button.
Tags: apple, Connected Vehicle, General Motors, Google, smartphones
AutoNation has announced a new policy to not sell, lease or wholesale any new or used vehicle that has an open safety recall. The dealer group will now hold those vehicles in inventory until they are repaired.
Tags: AutoNation, vehicle recall, Wholesale
September 3, 2015 - Industry News
A new report from Bank Director showed that today’s Baby Boomer- and Gen X-run banks are still trying to figure out the next big generation of consumers.
Tags: auto finance, Baby Boomers, banks, direct lending, Indirect Lending, Millenials
The complimentary package includes around-the-clock credit monitoring, unlimited access to credit reports and scores, lost wallet protection, and up to $1 million in identity theft insurance coverage.
Tags: credit monitoring, F&I manager, identity theft, lease, Lincoln Automotive Financial Services
September 2, 2015 - Industry News
EFG and Northwood University are asking junior and senior undergraduates to come up with a new F&I product that drives showroom traffic and differentiates a dealer in the marketplace. On the line is a $25,000 cash prize.
Tags: Awards, EFG Companies, F&I products, Northwood University
Credit Connection Auto Sales in central Pennsylvania has settled with the state’s attorney general for allegedly leasing vehicles that needed a considerable amount of repair work and using lease agreements that did not comply with federal law.
Tags: attorney general, Pennsylvania, Settlement, vehicle leasing
A new study commissioned by MakeMyDeal and F&I Express showed that consumers who experience a digitized F&I process were more satisfied, more likely to return for their next vehicle purchase and more likely to refer the selling dealership to friends and family.
Tags: digitize F&I, econtracting, F&I Express, F&I manager, F&I menu, F&I process, F&I products
September 1, 2015 - Industry News
It has been 20 years since CNA National was purchased by CNA, one of the nation’s oldest and largest insurance companies.
Tags: CNA National, F&I product provider, GAP, Service Contracts, Tire and Wheel
The open concept floorplan offers business transparency and upscale décor featuring natural materials. The first Retail Evolution dealership built from the ground up to this exacting standard will be Mazda of Everett in Seattle, Wash., which opened late last month.
Tags: Mazda, Redesign, showroom
The new financing will bolster enhancements to the video-monitoring solutions provider’s existing product line and pave the way for strategic growth and market penetration.
The California New Car Dealers Association has called on the California Department of Motor Vehicles to investigate Tesla Motors’ referral program, which the trade groups said constitutes “bird-dogging.”
Tags: California New Car Dealers Association, CNCDA, compliance, Tesla, Tesla Motors
August 31, 2015 - Industry News
Manheim recently unveiled a new indoor vehicle inspection facility and the Kelley Blue Book Resource center at its California Service Center in Riverside, Calif.
Tags: Auto Auctions, Kelley Blue Book, Manheim, Used Cars
August 27, 2015 - Industry News
The rise in new-vehicle prices continued in the second quarter, with more consumers turning toward the used market and leasing. Loan terms also continued to stretch.
Tags: Auto Loan Terms, Experian Automotive, leasing, Monthly Payments
August 26, 2015 - Industry News
The two companies announced this week a new multi-year, private-label agreement to establish Enterprise Auto Finance, which will be rolled out later this year.
Tags: Chase Auto Finance, Enterprise Car Sales
American Auto Guardian has released a new mobile app designed for its agents, dealers and the car-buying public. It interacts with all of the company’s products and allows for mobile contract registration, among other features.
AUL Corp. was named one of the North Bay Business Journal’s ‘Best Places to Work in the North Bay,’ the second time the provider of used-vehicle service contracts has earned the distinction.
Tags: AUL Corp., F&I manager, F&I process, F&I products, used-vehicle financing, used-vehicle sales
Because of the timing of Labor Day, August new-vehicle sales will not get the boost they got last year from the holiday sales weekend. But KBB analysts still expect August sales to 'remain robust.'
Tags: August sales, Kelly Blue Book, New-Car Sales
The two firms reported this week that overall vehicle depreciation is expected to reach between 14% and 14.5% by the end of the year.
August 25, 2015 - Industry News
J.D. Power found that even Gen Y vehicle owners aren't finding the latest in-car entertainment and connectivity features useful. What consumers want are features that enhance the driving experience and safety.
Tags: Connected Vehicle, features, J.D. Power, technology
The American Customer Satisfaction Index showed declines for most automakers, with imports topping domestic brands. The nameplate with the highest score was Toyota’s Lexus.
DealerSocket released its annual Dealership Action Report, which emphasized the importance of formal, technology-driven processes to thrive and increase profitability during slow periods.
Tags: data mining, DealerSocket, Online Marketing, parts and service
DealerSuccess announced the launch of Virtual Deal, an online deal creator that uses DMS-integrated technology to give consumers the option to work an entire deal online.
Tags: CRM, DMS integration, Online Marketing, online shoppers
August 21, 2015 - Industry News
F&I Trainers Gerry Gould and Fernando Romani discuss Industry Summit's 2015 program (www.industrysummit.com). They also talk about what attendees can expect from their "Actions Speak Louder Than Words" workshop on Wednesday, Sept. 9, at 10:40 a.m.
Tags: F&I manager, F&I products, F&I Tip of the Week, Fernando Romani, Gerry Gould, UDS
August 20, 2015 - Industry News
GWC Warranty has added educational video content, digital brochures and historical reporting to its online Dealer Portal, which celebrated its one-year anniversary since its launch.
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