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February 4, 2015 - Industry News

Penn. Dealer Pocketed Customer Fees, Police Say

The owner and operator of a Pennsylvania dealership has been accused of taking money from at least 40 customers and not submitting title and registration paperwork and fees to the state’s Department of Transportation.

Tags: compliance, fraud, vehicle title

February 3, 2015 - Industry News

Ally Financial Names New CEO

Jeffrey Brown, who headed up Ally’s dealer-financial services business, will succeed Michael Carpenter, who is retiring from his post and from the company’s board after five years.

Tags: Ally Financial, Jeffrey Brown, Michael A. Carpenter

February 3, 2015 - Industry News

Black Book: Vehicle Depreciation to Rise in 2015

Vehicle depreciation is expected to increase in 2015 as a larger used-car supply and off-lease volumes place pressure on retention rates, according to a report from Black Book and Fitch Ratings.

Tags: Black Book, Fitch Ratings, Report, used-vehicle values, vehicle depreciation

February 3, 2015 - Industry News

CNW: January Used-Vehicle Sales Total 2.38 Million Units

The research firm attributed the 2% gain in used-vehicle sales to higher CPO sales and a growing inventory of fresh off-lease vehicles. Even independents felt the trickledown effect of quality used vehicles.

Tags: CNW Research, Used-Car Sales

February 3, 2015 - Industry News

Flick Fusion Updates Videos With 2015 Models

Flick Fusion added 2015 make and model-year cars to its expanded library of PicMotion new vehicle inventory videos.

Tags: Flick Fusion, Online Marketing, Video Advertising

February 3, 2015 - Industry News

Mercedes-Benz, BMW See Boost from Super Bowl Ads, Edmunds Reports

Mercedes-Benz and BMW saw significant traffic spikes on Edmunds.com after ads from the two companies ran during the Super Bowl, according to real-time analysis from Edmunds.com.

Tags: BMW, commercials, Edmunds.com, Mercedes-Benz, Super Bowl

February 3, 2015 - Industry News

Ally ‘Highly Confident’ About Overcoming Boot From GM Leasing Program

During a quarterly earnings conference call last week, Ally’s former CEO opened up about General Motors’ unexpected decision to move all of its lease incentives to its captive, GM Financial.

Tags: Ally Financial, GM Financial, IPO, leasing, Quarterly Earnings

January 29, 2015 - Industry News

Zurich Unveils Tablet F&I Menu

David Putz (left), senior vice president and head of direct markets for Zurich, and Vincent Santivasi (right), vice president of business development for Zurich’s F&I division, demoed the company new tablet menu and F&I process at the 2015 NADA Convention & Expo.

Officials with the F&I product provider said at last week’s NADA Convention & Expo that the company didn’t just develop a tablet menu, it developed a mobile F&I process.

Tags: Customer Interview, F&I Presentation, F&I process, iPad, mobile menu, Zurich

January 28, 2015 - Industry News

Manheim's 'Used Car Market Report' Shows Growth, Stability

In its 20th year, Manheim’s Used Car Market Report showed that slightly more than 42 million used vehicles were sold last year. It also showed that dealership used-vehicle operations produced record profits.

Tags: Manheim, Manheim Used Vehicle Report, remarketing, Wholesale

January 28, 2015 - Industry News

ADESA Introduces 30-Day Buyback Guarantee

The firm’s ADESA Assurance is a new no-questions-asked return guarantee on select, one-owner, off-lease vehicles sold on ADESA DealerBlock.

Tags: ADESA, Auto Auctions

January 28, 2015 - Industry News

Grey Dominates Car Colors, Swapalease.com Reports

Eighty percent of the cars and trucks in the Swapalease.com auto lease marketplace are in the gray family, including white and black.

Tags: Survey, Swapalease.com

January 28, 2015 - Industry News

DealerRater Introduces New Product Lineup

DealerRater has added ServiceEngage and 360Connect products to its Certified Dealer Program toolkit to strengthen dealer online visibility and customer engagement.

Tags: Dealerrater

January 28, 2015 - Industry News

Manheim, Hendrick Automotive Partner to Create Auction Operation

Manheim has established Manheim Charlotte, an onsite auction operation at a Hendrick Automotive Group dealership in Concord, N.C.

January 28, 2015 - Industry News

AutoLoop Achieves Reynolds Vendor Pre-Certification

Autoloop has applied for and was granted entry into Reynolds’ Certified Interface Program but has not yet completed the entire Reynolds certification process.

Tags: AutoLoop, Reynolds & Reynolds

January 28, 2015 - Industry News

OnlineBKmanager.com Upgrades Web-Based Lead Software

After 18 months of development and programming, OnlineBKmanager.com now has the ability to deliver leads to franchised dealers on a daily basis. Upgrades also include improvements to the company’s exclusive multi-step lead cleansing process.

Tags: bankruptcies, Internet Leads, OnlineBKManager

January 28, 2015 - Industry News

DealShield Launches Vehicle Sourcing Training

The firm now offers a Certified Buyer Program designed to educate buyers on risk mitigation when purchasing auction vehicles.

Tags: Auto Auctions, DealShield

January 27, 2015 - Industry News

NADA Issues Compliance Guide on Federal Advertising Rules

In response to the FTC’s targeting of dealer ads, the NADA released at its annual convention last week a new publication designed to help new-car dealers comply with federal advertising requirements.

January 27, 2015 - Industry News

The Next Up Unveils Geo-Fencing Solution

The Next Up launched a geo-fencing product, LiveDrive, to help managers better determine test drive success based on route, time spent and speed.

Tags: Test Drive, The Next Up

January 27, 2015 - Industry News

CPS Subpoenaed By DOJ

This month, the Department of Justice issued a subpoena to Consumer Portfolio Services requiring the finance source to turn over documents related to subprime auto finance.

Tags: Consumer Portfolio Services Inc., Department of Justice, subprime

January 27, 2015 - Industry News

J.D. Power Projects Best January Sales in 10 Years

J.D. Power and LMC Automotive expect the industry to realize its best January for new-vehicle sales since 2004, with the firms projecting sales of 932,000 units.

Tags: J.D. Power and Associates, new-vehicle sales, SAAR

January 27, 2015 - Industry News

RouteOne Doubled Procesed eContracts in 2014

The technology firm said it more than doubled its econtracting volume in 2014 to 1.55 million contracts processed.

January 27, 2015 - Industry News

Digital Airstrike Partners With MerchantCircle

Digital Air Strike will integrate its survey technology with MerchantCircle's listings and reviews platform, allowing dealers to provide an easier, more automated method for posting customer reviews.

Tags: Customer Reviews, Dealer Review Sites, Digital Air Strike, Systems Integration

January 27, 2015 - Industry News

Experian Launches Vehicle Equity Estimation Tool

Experian’s new Auto Equity Model helps users estimate a consumer’s vehicle equity on an existing auto loan.

Tags: Auto Loans, Equity, Experian

January 27, 2015 - Industry News

VinSolutions Debuts New Mobile App

VinSolutions’ VinConnect Mobile app gives dealers access to their CRM from a hand-held mobile device. Other features include mobile call tracking and a customer I.D. scanner.

Tags: CRM, Mobile Applications, mobile solution, VinSolutions

January 26, 2015 - Industry News

AutoLoop Gains Entry Into Reynolds and Reynolds Certification Program

AutoLoop is now a Pre-Certified Reynolds and Reynolds vendor, forging a partnership with the company.

Tags: AutoLoop, CRM, marketing, Partnership, Reynolds & Reynolds