April 30, 2014 - Industry News
The vehicle information site says Toyota’s 2009 recall is more memorable than General Motors recent issues with consumers, who, according to survey data, continue to consider GM brands.
Black Book will now offer Cars.com customers the benefit of leveraging the same Black Book valuation used by car dealers when pricing their vehicle.
April 29, 2014 - Industry News
For the third consecutive year, Auto/Mate Dealership Systems was selected by The Times Union as one of the Top Workplaces in New York's Capital Region.
Tags: Auto/Mate, Best Places to Work, employee
A.M. Best Co. has increased Dealers Assurance Company’s financial size category from VI to VII. Category VII designates companies whose adjusted policyholder surplus is between $50 million and $100 million.
Tags: A.M. Best, Dealers Assurance Company
As a preferred provider in the Lexus Dealer Website Program, Haystak now offers Lexus’ 233 U.S. dealers a selection of Lexus-compliant website designs and digital marketing services through its HAYSTAK KORE360 platform.
Tags: Dealer Websites, Haystak Digital Marketing, Lexus, Online Marketing
Sonic officials said last week the group will begin piloting its new customer experience initiative at a Charlotte, N.C., store this July. The new process promises to deliver a ‘one associate at one price in one hour’ buying experience.
Tags: hybrid manager, Quarterly Earnings, sales, Sonic Automotive
April 28, 2014 - Industry News
Industry Summit 2014 will feature multiple education sessions dedicated to special finance and used-car retailing. Serving as master of ceremonies for those two tracks will be special finance guru Greg Goebel.
Tags: Greg Goebel, Industry Summit 2014, special finance, Used Car Retailing
April 23, 2014 - Industry News
Carfolks, an integrated marketing and employee-retention solution, has become a partner in Autosoft’s third-party integration program, FLEX Connect.
Tags: AutoSoft, Carfolks, DMS, DMS integration
The addition of the measurement and analytics firm expands J.D. Power’s capabilities to measure the effectiveness of digital advertising spending.
Tags: digital marketing, J.D. Power and Associates, Korrelate
April 22, 2014 - Industry News
F&I gross profit per vehicle retailed reached a record $1,407 for the nation’s largest dealer group, but the achievement was overshadowed by the warning executives issued to lead providers.
Tags: AutoNation, lead generation, Mike Jackson, Quarterly Earnings, TrueCar
Along with visibility into the entire DealerMatch marketplace, NAMAD members can access a private trading network that allows them to buy and sell inventory directly with fellow members.
The bank's director of national sales and originations will open Industry Summit 2014 with a keynote address on Monday, Sept. 8, at Paris Las Vegas.
Tags: Capital One Auto Finance, Industry Summit 2014
April 15, 2014 - Industry News
A bill that would allow Tesla to sell directly to consumers won’t be voted on during Arizona’s current legislative session, which ends this week.
Tags: legislation, Tesla Motors
Mazda’s 163 dealership service departments in Canada are now using Xtime’s service scheduling and check-in platform.
Tags: DMS integration, Mazda Canada, Service, service scheduling, Xtime
April 14, 2014 - Industry News
The CFPB’s former point man will be at Industry Summit 2014 this September to deliver a keynote address. He will take attendees inside the media-shy agency and offer insights on how the bureau intends to regulate the automotive retail industry.
Tags: CFPB, Consumer FInancial Protection Bureau, Gregory Arroyo, Hudson Cook LLP, Industry Summit, Richard Hackett
April 10, 2014 - Industry News
A bill signed by Washington governor Jay Inslee this month will allow Tesla to expand in the state.
Tags: legislation, Tesla, Tesla Motors
The percentage of vehicle owners with complimentary or prepaid vehicle maintenance packages has more than doubled during the past five years, according to a study by J.D. Power. The growth of such offerings is helping to drive up loyalty and repurchase rates for OEMs and dealers.
Tags: J.D. Power and Associates, Prepaid Maintenance, Vehicle Maintenance
According to the J.D. Power’s 2014 Social Media Benchmark Study, customers are more likely to repurchase from the same brand if their social media and marketing experiences with that brand are positive.
Tags: Facebook, J.D. Power and Associates, social media, twitter, YouTube
The court’s decision will allow the case pitting 148 defunct Chrysler dealerships against the U.S. government to proceed. The dealerships were closed as part of Chrysler’s 2009 bailout agreement.
Tags: bailout, Chrysler, court, Lawsuit, Leonard Bellavia
The company expects to complete the separation of the two companies in the early part of the fourth quarter. Leading the Dealer Service business unit will be ADP executives Steve Anenen and Al Nietzel.
Tags: ADP, ADP Dealer Services, Al Nietzel, Carlos Rodriguez, Steve Anenen
April 9, 2014 - Industry News
Honda holds onto its reign as best overall brand and most trusted brand, while Kia, GMC, Jaguar earn first Brand Image Awards.
Tags: Brand Image Awards, GMC, Honda, Jaguar, Kelley Blue Book, Kia
New auto purchasers are aging and that will have implications on many related areas, including service, according to Foresight Research.
Tags: Car Buyers, Customer Service, Foresight Research, Parts and Service
April 8, 2014 - Industry News
Wisconsin Attorney Vince Megna filed a lawsuit against Tesla Motors this week, claiming that the car it sold to his client was a lemon.
Tags: Lawsuit, lemon law, Tesla, Tesla Motors
TrueCar filed a statement this week with the Securities and Exchange Commission for a proposed initial public offering of its common stock.
Tags: initial public offering, IPO, SEC filing, TrueCar
DealerRater has selected former J.D. Power executive Gary Tucker as its CEO. In his new role, Tucker will be responsible for leading the company through its next phase of growth.
Tags: Dealerrater, employment, Hiring, J.D. Power and Associates
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