February 13, 2014 - Industry News
A survey conducted by Huntington Bank reveals that 22% of consumers in the states of Ohio, Michigan, West Virginia, Indiana and Western Pennsylvania are considering buying or leasing a vehicle in 2014, a one percentage point increase over last year.
Ohio Attorney General Mike DeWine has filed a lawsuit against Monroe Dodge-Chrysler Inc., claiming the dealer advertised prices not all consumers qualified for and failed to disclose all required terms.
Tags: Deceptive Advertising, Mike DeWine, Ohio Attorney general
The J.D. Power 2014 U.S. Vehicle Dependability Study found a 6% increase in vehicle problems from last year. It was the first time since 1998 that the average number of problems has increased.
Tags: J.D. Power and Associates, Vehicle Dependability, vehicle service contracts
February 11, 2014 - Industry News
The Bureau of Labor Statistics reports that auto dealers have added 42,000 jobs since January 2013, pushing total employee count to just north of 1.16 million.
Tags: automotive, BLS, Bureau of Labor Statistics, Dealer, employment, Income, job growth, Labor
Maserati, Jeep and Jaguar dealer websites experienced increases in online shopping activity following the Super Bowl.
Tags: Dataium, Jaguar, Jeep, Maserati, Super Bowl, television advertising
An excessive supply of used vehicles hitting dealer lots is expected to drive prices down and cause a chain reaction that could raise monthly payments and lower trade-in values.
Tags: car prices, certified pre-owned vehicles, Edmunds.com, residual values, Used Vehicles, vehicle leasing
By unanimous vote, the Federal Trade Commission approves final orders settling charges against two dealers for deceptive advertising.
Tags: car dealer, Deceptive Advertising, Federal Trade Commission, FTC, Settlement
February 6, 2014 - Industry News
The reputation-management company announced the winners of its second annual Social Media and Reputation awards, recognizing dealers and vehicle OEMs in 15 categories.
Tags: Awards, Cars.com, Digital Air Strike, Edmunds.com, google+, NADA Convention & Expo, National Automobile Dealers Association, online reputation management, social media, Yahoo! Autos, Yelp, YouTube
February 5, 2014 - Industry News
In Consumer Reports’ latest poll, Tesla ranks in the Top 5 brands among consumers it surveyed, rising from the 11th spot last year to No. 5.
Tags: Consumer Reports, Tesla
February 4, 2014 - Industry News
The NADA issued at its annual convention an addendum to the dealer data guidance it released this past summer. It includes a sample vendor agreement that lays out limitations on what data tech vendors can access from dealers.
Tags: Data, dealership management system, Federal Trade Commission, identity theft, NADA Convention & Expo, National Automobile Dealers Association, Senate Banking Committee
AutoNation’s chief executive says he doesn’t expect the CFPB to eliminate rate participation, but he admits to not knowing ‘the end of the story yet.’
Tags: AutoNation, Consumer FInancial Protection Bureau, National Automobile Dealers Association, profit, Quarterly Earnings
January 30, 2014 - Industry News
The beta program for Google Cars has ended, but the tech firm says the stoppage is only temporary as it works on the ‘next version’ of its vehicle-shopping tool.
Tags: Google, Online Marketplace
January 29, 2014 - Industry News
Manheim and AutoTrader Group presented the Barbara Cox Anthony Automotive Woman of the Year award to Susan Scarola, vice chairman of DCH Auto Group.
January 28, 2014 - Industry News
DealerRater honors top U.S. and Canadian car dealers for outstanding customer satisfaction based on customers’ online reviews posted on DealerRater’s website.
Tags: car dealer, Dealer Review Sites, Dealerrater, NADA, New Orleans
Clinton told dealers during the National Automobile Dealers Association Convention & Expo in New Orleans this week that building and selling cars 'helped create the American middle class.'
Tags: auto dealer, car dealer, economic recovery, economy, Hillary Clinton, NADA, NADA Convention & Expo, New Orleans
January 27, 2014 - Industry News
Zurich North America worked with Hudson Cook on guidance to help auto dealers protect their dealerships from allegations of unfair lending practices.
Tags: auto dealer, CFPB, compliance, fair lending, Hudson Cook LLP, regulation, Zurich
New graphical user interface and enhanced mobility are among the key features of Dealertrack DMS 2.0.
Tags: app, auto dealer, car dealer, dealer management system, Dealertrack, DMS 2.0, Mobile, NADA
Jeff Teague of Teague Ford Lincoln in El Dorado, Ark., was named 2014 TIME Dealer of the Year during a special ceremony at the NADA Convention & Expo.
Tags: 2014, Ally Financial, Jeff Teague, NADA, New Orleans, TIME Dealer of the Year
January 22, 2014 - Industry News
Edmunds.com’s Price Promise now delivers leasing options for dealership customers.
Tags: Edmunds.com, haggle, leasing, PricePromise, Seth Berkowitz
DMEa Mobile Rewards offers ready-made program designed to drive showroom and service traffic; includes geo-fencing to reach consumers with relevant offers and coupons.
Tags: application, car dealer, DMEa Mobile Rewards, DMEautomotive, mobile wallet, service drive, Showroom
January 21, 2014 - Industry News
Haystak Digital Marketing earns Google AdWords Premier SMB Partner Award for customer satisfaction for second year in a row.
Tags: car dealer, customer satisfaction, digital marketing, Google AdWords, Google AdWords Premier SMB Partner, Haystak Digital Marketing, small businesses
Fiat completed its acquisition of all of the VEBA Trust’s membership interests in Chrysler Group LLC. Chrysler Group is now a wholly-owned subsidiary of Fiat.
Tags: Acquisition, Chrysler Group LLC, Fiat
January 16, 2014 - Industry News
A new study by comScore and initiated by Facebook shows that automotive campaigns on Facebook drive up consideration for brands and models advertised. They also drive down searches for competing brands.
Tags: Facebook, facebook advertising, social media, social media marketing
January 14, 2014 - Industry News
Hadeed Carpet Cleaning filed a defamation suit against seven anonymous Yelp reviewers and subpoenaed Yelp for their identities. A Virginia court found that the website must release the identities because the reviewers might not be real customers, and therefore their reviews are not protected by the First Amendment.
Tags: appeal, Brittany-Marie Swanson, court, defamation, First Amendment, free speech, Hadeed Carpet Cleaning, Lawsuit, reputation management, Virginia, Yelp
Under the new name, the company will place greater focus on automotive service. The company also announced it will be consolidating five of its offices into a single facility in February.
Tags: automotive, AutoPoint, MPi, name, Rich Holland, Service
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