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June 4, 2010 - Industry News

RoadLoans: A New Kind of Lead Program

RoadLoans is a combination of a lead program and a finance program. Dealers belonging to the program’s Preferred Dealer Network pay a subscription rate for a group of leads (no per-lead fees) to receive exclusive leads on near-prime and non-prime customers, and each lead comes with a built-in offer of financing from RoadLoans, a division of Santander Consumer USA.

Tags: 2010 DCA

June 3, 2010 - Industry News

NAF Association Founder Presented the Industry Excellence Award

"Jim recognized the need for this association 15 years ago," said Jack Tracey, executive director of the NAF Association, "and was the driving force behind forming the organization. His foresight and leadership over the years have been invaluable."

Tags: 2010 DCA

June 1, 2010 - Industry News

Guardian Warranty Corporation (GWC) Announces the Launch of its Most Extensive Product Line

GWC, one of the largest providers of service contracts to independent and franchise dealerships nationwide, is pleased to announce the launch of its largest suite of vehicle protection products. GWC’s new Ultra and Ultra Wrap Exclusionary Programs join the company’s growing product line of warranty coverages.

Tags: 2010 DCA

May 28, 2010 - Industry News

MPI Helps Auto Dealers Improve Service Department Profits With Release of New Ebook “Key Secrets to Customer Pay Success”

Mobile Productivity, Inc., (MPi) (www.mpifix.com) a leading provider of profitability tools for auto dealer service departments, today announced the release of a new eBook, “Key Secrets to Customer Pay Success”. A growing number of auto dealerships are embracing the challenge of improving their customer pay business in a down economy.

Tags: 2010 DCA

May 28, 2010 - Industry News

vAuto Releases Mobile iPhone App

vAuto, Inc. announces its used car inventory management system is now available as an application for the Apple iPhone and iPod Touch.

Tags: 2010 DCA

May 1, 2010 - Industry News

Auto-Pro Network Provides Dealers with New Car Leads

Auto-Pro Network, the company that brought you Credit-Scored leads FIRST, today announced the expansion of it’s award winning Auto Leads Program to include New Car leads. Using the industry’s most recognized scoring system, APN’s New Car Leads platform provides brand specific new car leads that are geo-targeted and delivered with APN’s guaranteed high scores.

Tags: 2010 DCA

April 27, 2010 - Industry News

Joe Verde Celebrates 25 Years Helping Dealerships Succeed  

In Joe Verde’s distinguished career in the car business, he has been a salesperson, a manager and a dealer principal. He’s often said of his sales experience, “I’ve been the 8-car guy and the 38-car guy,” and now he can add 25 successful years as CEO of Joe Verde Sales and Management Training, Inc.® to his impressive resume.

Tags: 2010 DCA

April 24, 2010 - Industry News

ResponseLogix SmartFacts Powerful Analytics Help Optimize Auto Dealer Internet Sales

ResponseLogix, Inc., the leading provider of automotive digital response management software for internet leads, today announced the June availability of SmartFacts® 2.0-- powerful analytics to help optimize the performance of auto dealers’ internet sales departments.

Tags: 2010 DCA

April 23, 2010 - Industry News

Dealer.com Partners with DriverSide to Bring Vehicle Service and Retention Tools to Auto Dealer Websites

Dealer.com, the global leader of online marketing solutions for auto dealers, today announced an exclusive partnership with http://www.driverside.com/ DriverSide, provider of the ultimate website for car owners and the most comprehensive customer attraction and retention program for the auto industry.

Tags: 2010 DCA

April 22, 2010 - Industry News

Announcement of OPENLANE/AULUSA Partnership

AutoUpLinkUSA announces an exciting new partnership today with OPENLANE, a leading online wholesale auction in North America for dealers to buy and sell wholesale vehicles.

Tags: 2010 DCA

April 20, 2010 - Industry News

Westlake Expands Partnership with NCCI

Westlake Financial Services announces an expanded partnership with National Creditors Connection Inc. (NCCI), a field contact service provider, after a successful three-month test program showed a 10 to 15 % improvement in contact and payment rates of delinquent accounts.

Tags: 2010 DCA

April 19, 2010 - Industry News

New Century BMW Sees Major Increase in Leads Every Time they Hit “Send” With IMN Loyalty Driver

Loyalty Driver™, the most widely-used e-communication service for automotive dealerships, announces the use of Loyalty Driver by New Century BMW. The monthly e-newsletter has helped the dealership drive tremendous traffic back to online profit centers and increase overall leads month after month

Tags: 2010 DCA

April 14, 2010 - Industry News

Automotive CRM Provider DealerSocket Announces the DealerSocket User Summit

Leading automotive CRM provider DealerSocket (www.dealersocket.com), announced today the date and location for their first annual DealerSocket User Summit – CRM Catalyst 2010.

Tags: 2010 DCA

April 8, 2010 - Industry News

vAuto Announces Major Enhancements to Merchandising Module

New functionality is now available for users of vAuto’s Live Market Merchandising Module, giving dealerships the ability to upload and customize their vehicle photos, generate window stickers and export listings to online marketing channels. With this enhancement, vAuto’s state-of-the-art technology provides dealers the ability to better manage their used vehicle inventories from acquisition to sale.

Tags: 2010 DCA

April 7, 2010 - Industry News

Chase, Mazda Expand Relationship to Private-Label Financing Business

Chase and Mazda North American Operations today announced that they have expanded their relationship by signing a multi-year private-label agreement under which Chase will be the exclusive U.S. auto finance provider for Mazda, operating under the brand name Mazda Capital Services.

Tags: 2010 DCA

April 2, 2010 - Industry News

NCM Associates Launches New Website for U.S. Automotive Retailers

NCM Associates launched its new public website featuring improved content and features, a user friendly interface and video client testimonials. Users may access articles on retail automotive and Buy Here Pay Here dealership best practices at no charge and learn about the many services NCM offers to automobile retailers, as well as to business owners in over 20 other industries.

Tags: 2010 DCA

March 30, 2010 - Industry News

2010 Dealers' Choice Awards Winners Announced

Auto Dealer Monthly magazine released the findings of the 2010 Dealers’ Choice Awards (DCAs) in the April 2010 issue. This year’s awards mark the sixth year Auto Dealer Monthly has recognized the most highly regarded vendors, suppliers and finance companies in the retail automotive industry, as voted on by dealers and dealership personnel.

Tags: 2010 DCA

March 30, 2010 - Industry News

Data Management Systems

The interesting thing about dealers’ relationships with their data management systems is that while dealers will express extreme dissatisfaction when a DMS does not function as they feel it should, there are no bonus points awarded by dealers when a DMS functions well; it’s simply what dealers expect, which could explain why the group average in this category tends to stay on the low side nearly every year.

Tags: 2010 DCA

March 30, 2010 - Industry News

Inventory Management

This category earned one of the higher group averages in this year’s awards, reflecting a great amount of satisfaction among dealers. These inventory management providers are wildly popular with dealers because they allow dealers to plan their inventory based on market conditions and speed up inventory turn...

Tags: 2010 DCA

March 30, 2010 - Industry News

Online Auctions - Purchasing Inventory

While the group average in this category was virtually unchanged from last year, there were a couple of dramatic shifts in position. After a two-year absence in this category of the Dealers’ Choice Awards, ADESA triumphantly roared back to claim the Diamond Award for the first time ever and seems to have significantly improved its relationship with dealers.

Tags: 2010 DCA

March 30, 2010 - Industry News

Auction Companies - Traditional

Despite the increasing popularity of online auctions, dealers still find a lot of value in attending brick-and-mortar auctions. Used car buyers can’t exactly kick the tires and listen to the engines of potential inventory with a mouse or keyboard. However, after spiking last year at 113.9, the group average took a significant dip of about 15 points this year to 98.7.

Tags: 2010 DCA

March 30, 2010 - Industry News

Subprime Credit FInance

While the average score in the Subprime Credit Finance category was down slightly, two award-winners from last year’s awards returned with improved scores. The Diamond Award winner, Regional Acceptance, scored a 125.7, which is notable for two reasons...

Tags: 2010 DCA

March 30, 2010 - Industry News

Non-Captive Finance - Prime Credit

As great dealers know, financing is all about relationships. With the changes in the market over the past year, it seems that many dealers are turning more to sources a little closer to home like local banks and credit unions. The exception to that trend is reflected in BB&T’s receipt of the Diamond Award for the second consecutive year.

Tags: 2010 DCA

March 30, 2010 - Industry News

Captive Finance - Prime Credit

Apparently, dealers representing top import manufacturers are quite satisfied with their captives, as the top two companies in this category received the second- and third-highest scores in the entire Dealers’ Choice Awards and improved their scores by about 22 points each.

Tags: 2010 DCA

March 30, 2010 - Industry News

Service Contracts - Reinsurance

This year, only two companies scored high enough to win an award in the Service Contracts – Reinsurance category, and there was quite a point spread between the award-winning companies and the group average.

Tags: 2010 DCA