January 27, 2015 - Industry News
In response to the FTC’s targeting of dealer ads, the NADA released at its annual convention last week a new publication designed to help new-car dealers comply with federal advertising requirements.
The Next Up launched a geo-fencing product, LiveDrive, to help managers better determine test drive success based on route, time spent and speed.
Tags: Test Drive, The Next Up
This month, the Department of Justice issued a subpoena to Consumer Portfolio Services requiring the finance source to turn over documents related to subprime auto finance.
Tags: Consumer Portfolio Services Inc., Department of Justice, subprime
J.D. Power and LMC Automotive expect the industry to realize its best January for new-vehicle sales since 2004, with the firms projecting sales of 932,000 units.
Tags: J.D. Power and Associates, new-vehicle sales, SAAR
The technology firm said it more than doubled its econtracting volume in 2014 to 1.55 million contracts processed.
Digital Air Strike will integrate its survey technology with MerchantCircle's listings and reviews platform, allowing dealers to provide an easier, more automated method for posting customer reviews.
Tags: Customer Reviews, Dealer Review Sites, Digital Air Strike, Systems Integration
Experian’s new Auto Equity Model helps users estimate a consumer’s vehicle equity on an existing auto loan.
Tags: Auto Loans, Equity, Experian
VinSolutions’ VinConnect Mobile app gives dealers access to their CRM from a hand-held mobile device. Other features include mobile call tracking and a customer I.D. scanner.
Tags: CRM, Mobile Applications, mobile solution, VinSolutions
January 26, 2015 - Industry News
AutoLoop is now a Pre-Certified Reynolds and Reynolds vendor, forging a partnership with the company.
Tags: AutoLoop, CRM, marketing, Partnership, Reynolds & Reynolds
Michelle Prim, managing partner of Cascade Auto Group, was named the Cox Automotive Woman of the Year at this year's NADA Convention & Expo.
Tags: Cox Automotive, dealers, NADA, NADA Convention and Expo
January 22, 2015 - Industry News
Cadillac will be implementing a luxury focused, boutique experience at 700 dealerships in the company’s U.S. dealer network of 900 stores, according to Cadillac president Johan de Nysschen.
Tags: Cadillac, dealership marketing, Luxury Vehicles
January 21, 2015 - Industry News
Dealer-FX is partnering with MyDealerLot to integrate its Advisor Dashboard solution with the MyDealerLot’s Service Drive Concierge.
Tags: Customer Service, dashboard tool, MyDealer Lot, parts and service
January 20, 2015 - Industry News
AutoPoint has launched its new OwnerCare tool, which allows dealer service customers to see a digital report on their vehicle and approve any additional maintenance from their computer or mobile device.
Tags: AutoPoint, mobile solution, parts and service, Vehicle Maintenance
EasyCare has partnered with Dave Anderson and his LearnToLead program to deliver training to the EasyCare dealer network.
Tags: EasyCare, training
Joe Verde Sales and Management Training announced a new book for dealers by Joe Verde called “Double Your Net in Just 90 Days.” The book focuses on how dealers can turn sales into new profit.
Tags: Joe Verde, NADA Convention and Expo, profit, sales training
Mike Maroone will be retiring as AutoNation's president and COO in April. He will be replaced by current CEO Mike Jackson and senior executive Bill Berman.
Tags: AutoNation, COO, leadership, President
The total balance of auto loans in December 2014 was $975 billion, representing 33.2% of total outstanding non-mortgage consumer debt, according to Equifax.
Tags: consumer debt, Delinquencies, Equifax, Equifax National Consumer Credit Trends Report
CDK Global’s Audience Management solution offers a personalized online shopping experience for each car buyer by tracking their behavior on and off dealership sites.
Tags: CDK Global Inc., Online Marketing, target marketing
January 14, 2015 - Industry News
For the third consecutive year, Haystack Digital Marketing has been named by Google as the winner of a North America Premier SMB Partner Award in the Highest Customer Satisfaction category.
Tags: Awards, Customer Service, Google, Haystak Digital Marketing
DealersLink will launch AuctionLink, a new, live auction platform, at the NADA Convention San Francisco, January 23-25. The platform has no buy or sell fees, and buyers can set automated bids.
Tags: Auto Auctions, DealersLink, NADA Convention and Expo
DMEautomotive has added Mobile Loyalty to its new Drive Connect mobile app, allowing customers to track their reward points earned for dollars spent on sales and service at the dealership.
Tags: Customer Loyalty, DMEautomotive, Mobile Applications
When used strategically, mail is still is delivering much stronger results than other marketing channels, according to a study from Prospect Vision.
Tags: dealership marketing, mailers, prospecting, Study
January 13, 2015 - Industry News
Ally Financial Inc. will begin piloting in February a new program designed to provide customers with free access to their FICO score. The company expects to fully launch the new service this summer.
Tags: Ally Financial, Credit, FICO, Obama administration
Average wholesale used-vehicle prices fell modestly in December but remained up on a year-over-year basis, according to a report from ADESA’s Chief Economist Tom Kontos.
Tags: ADESA, Autodata Corp, Tom Kontos, Wholesale Pricing
Rev/Mate will be rolled out in Auto/Mate’s Automotive Productivity Management Suite Fixed Ops/Mate module in 2015. The solution is designed to help service departments maximize customer pay revenue while creating a quality customer experience.
Tags: Auto/Mate, Service, service scheduling
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