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June 19, 2010 - Industry News

Exeter Finance Names Mark Floyd New CEO and Vice Chairman

Exeter Finance Corp., a specialty auto finance company, announced it has named financial industry veteran Mark Floyd as CEO and vice chairman of the board. Floyd has a longtime history with Exeter’s founders, Sam Ellis, Richard Frunzi, Daniel Parry and Kenneth Wardle, as well as Exeter board member Ed Esstman, as the entire group previously worked closely together while all were at AmeriCredit Corporation.

Tags: 2010 DCA

June 18, 2010 - Industry News

NCM Associates Conducts Private Used Vehicle Management Training for The Fred Beans Management Company of Doylestown, Penn.

NCM Associates, Inc. delivered a custom automotive training program for the Fred Beans Management Company of Doylestown, Penn. on April 21-23, 2010. Forty-one Fred Beans management personnel were trained locally by NCM Institute Center for Automotive Retail Excellence faculty on the NCMi™ “Principles of Used Vehicle Management” curriculum.

Tags: 2010 DCA

June 17, 2010 - Industry News

DealerTrack Announces First Android(tm) Application for Used Vehicle Market

DealerTrack, Inc., a subsidiary of DealerTrack Holdings, Inc. (Nasdaq: TRAK), a leading provider of on-demand software and data solutions for the U.S. automotive retail industry, today announced that its DealerTrack Mobile AAX solution is now available for use on smartphones using the Android 2.0 operating system.

Tags: 2010 DCA

June 17, 2010 - Industry News

Client~ConneXion Expands into Automotive Internet Market with ConneXion Based Suite of Services and Products

Client~ConneXion, LLC has launched a new suite of Automotive Internet Marketing products and services that assists auto dealerships in capturing more business and customer interaction via online practices. Client~ConneXion’s base products include Chat~ConneXion – a Live Web Chat Application that assists sales and service departments with online interaction for internet customers as well as Response~ConneXion, an afterhours lead response management system for General Motors “Standards for Excel

Tags: 2010 DCA

June 14, 2010 - Industry News

Vehicle Monitoring and Tracking Device for the Vehicle Finance Market

CalAmp Corp. (NASDAQ: CAMP), a leading provider of wireless products, services and solutions, has introduced the Aercept PLUS tamper-resistant vehicle tracking product offering for the vehicle finance market.

Tags: 2010 DCA

June 13, 2010 - Industry News

Dealer.com Named Top Small Company Workplace by Inc. Magazine and Winning Workplaces

Dealer.com, the global leader in online marketing solutions for auto dealers, today announced that it is one of 20 North American companies named a “Top Small Company Workplace” by Inc. magazine and Winning Workplaces.

Tags: 2010 DCA

June 12, 2010 - Industry News

Manheim Powers up Mobile Functionality for its Customers

Dealers on-the-go can now take advantage of new Mobile Search and enhanced Mobile Manheim Market Report (MMR) functionality to help source and manage their pre-owned inventory anywhere business takes them.

Tags: 2010 DCA

June 4, 2010 - Industry News

RoadLoans: A New Kind of Lead Program

RoadLoans is a combination of a lead program and a finance program. Dealers belonging to the program’s Preferred Dealer Network pay a subscription rate for a group of leads (no per-lead fees) to receive exclusive leads on near-prime and non-prime customers, and each lead comes with a built-in offer of financing from RoadLoans, a division of Santander Consumer USA.

Tags: 2010 DCA

June 3, 2010 - Industry News

NAF Association Founder Presented the Industry Excellence Award

"Jim recognized the need for this association 15 years ago," said Jack Tracey, executive director of the NAF Association, "and was the driving force behind forming the organization. His foresight and leadership over the years have been invaluable."

Tags: 2010 DCA

June 1, 2010 - Industry News

Guardian Warranty Corporation (GWC) Announces the Launch of its Most Extensive Product Line

GWC, one of the largest providers of service contracts to independent and franchise dealerships nationwide, is pleased to announce the launch of its largest suite of vehicle protection products. GWC’s new Ultra and Ultra Wrap Exclusionary Programs join the company’s growing product line of warranty coverages.

Tags: 2010 DCA

May 28, 2010 - Industry News

MPI Helps Auto Dealers Improve Service Department Profits With Release of New Ebook “Key Secrets to Customer Pay Success”

Mobile Productivity, Inc., (MPi) (www.mpifix.com) a leading provider of profitability tools for auto dealer service departments, today announced the release of a new eBook, “Key Secrets to Customer Pay Success”. A growing number of auto dealerships are embracing the challenge of improving their customer pay business in a down economy.

Tags: 2010 DCA

May 28, 2010 - Industry News

vAuto Releases Mobile iPhone App

vAuto, Inc. announces its used car inventory management system is now available as an application for the Apple iPhone and iPod Touch.

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May 1, 2010 - Industry News

Auto-Pro Network Provides Dealers with New Car Leads

Auto-Pro Network, the company that brought you Credit-Scored leads FIRST, today announced the expansion of it’s award winning Auto Leads Program to include New Car leads. Using the industry’s most recognized scoring system, APN’s New Car Leads platform provides brand specific new car leads that are geo-targeted and delivered with APN’s guaranteed high scores.

Tags: 2010 DCA

April 27, 2010 - Industry News

Joe Verde Celebrates 25 Years Helping Dealerships Succeed  

In Joe Verde’s distinguished career in the car business, he has been a salesperson, a manager and a dealer principal. He’s often said of his sales experience, “I’ve been the 8-car guy and the 38-car guy,” and now he can add 25 successful years as CEO of Joe Verde Sales and Management Training, Inc.® to his impressive resume.

Tags: 2010 DCA

April 24, 2010 - Industry News

ResponseLogix SmartFacts Powerful Analytics Help Optimize Auto Dealer Internet Sales

ResponseLogix, Inc., the leading provider of automotive digital response management software for internet leads, today announced the June availability of SmartFacts® 2.0-- powerful analytics to help optimize the performance of auto dealers’ internet sales departments.

Tags: 2010 DCA

April 23, 2010 - Industry News

Dealer.com Partners with DriverSide to Bring Vehicle Service and Retention Tools to Auto Dealer Websites

Dealer.com, the global leader of online marketing solutions for auto dealers, today announced an exclusive partnership with http://www.driverside.com/ DriverSide, provider of the ultimate website for car owners and the most comprehensive customer attraction and retention program for the auto industry.

Tags: 2010 DCA

April 22, 2010 - Industry News

Announcement of OPENLANE/AULUSA Partnership

AutoUpLinkUSA announces an exciting new partnership today with OPENLANE, a leading online wholesale auction in North America for dealers to buy and sell wholesale vehicles.

Tags: 2010 DCA

April 20, 2010 - Industry News

Westlake Expands Partnership with NCCI

Westlake Financial Services announces an expanded partnership with National Creditors Connection Inc. (NCCI), a field contact service provider, after a successful three-month test program showed a 10 to 15 % improvement in contact and payment rates of delinquent accounts.

Tags: 2010 DCA

April 19, 2010 - Industry News

New Century BMW Sees Major Increase in Leads Every Time they Hit “Send” With IMN Loyalty Driver

Loyalty Driver™, the most widely-used e-communication service for automotive dealerships, announces the use of Loyalty Driver by New Century BMW. The monthly e-newsletter has helped the dealership drive tremendous traffic back to online profit centers and increase overall leads month after month

Tags: 2010 DCA

April 14, 2010 - Industry News

Automotive CRM Provider DealerSocket Announces the DealerSocket User Summit

Leading automotive CRM provider DealerSocket (www.dealersocket.com), announced today the date and location for their first annual DealerSocket User Summit – CRM Catalyst 2010.

Tags: 2010 DCA

April 8, 2010 - Industry News

vAuto Announces Major Enhancements to Merchandising Module

New functionality is now available for users of vAuto’s Live Market Merchandising Module, giving dealerships the ability to upload and customize their vehicle photos, generate window stickers and export listings to online marketing channels. With this enhancement, vAuto’s state-of-the-art technology provides dealers the ability to better manage their used vehicle inventories from acquisition to sale.

Tags: 2010 DCA

April 7, 2010 - Industry News

Chase, Mazda Expand Relationship to Private-Label Financing Business

Chase and Mazda North American Operations today announced that they have expanded their relationship by signing a multi-year private-label agreement under which Chase will be the exclusive U.S. auto finance provider for Mazda, operating under the brand name Mazda Capital Services.

Tags: 2010 DCA

April 2, 2010 - Industry News

NCM Associates Launches New Website for U.S. Automotive Retailers

NCM Associates launched its new public website featuring improved content and features, a user friendly interface and video client testimonials. Users may access articles on retail automotive and Buy Here Pay Here dealership best practices at no charge and learn about the many services NCM offers to automobile retailers, as well as to business owners in over 20 other industries.

Tags: 2010 DCA

March 30, 2010 - Industry News

2010 Dealers' Choice Awards Winners Announced

Auto Dealer Monthly magazine released the findings of the 2010 Dealers’ Choice Awards (DCAs) in the April 2010 issue. This year’s awards mark the sixth year Auto Dealer Monthly has recognized the most highly regarded vendors, suppliers and finance companies in the retail automotive industry, as voted on by dealers and dealership personnel.

Tags: 2010 DCA

March 30, 2010 - Industry News

Data Management Systems

The interesting thing about dealers’ relationships with their data management systems is that while dealers will express extreme dissatisfaction when a DMS does not function as they feel it should, there are no bonus points awarded by dealers when a DMS functions well; it’s simply what dealers expect, which could explain why the group average in this category tends to stay on the low side nearly every year.

Tags: 2010 DCA