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August 21, 2014 - Industry News

F&I and Showroom Extends Deadline to Enter F&Idol Contest

The deadline to enter F&I and Showroom's F&Idol contest has been extended to Monday, Aug. 25. At stake is up to $3,500 in prize money and a trip to Industry Summit 2014.

Tags: F&Idol, IAS, key replacement, lease, Service Contracts, Tire and Wheel

August 20, 2014 - Industry News

NADA Supports NHTSA's New VIN-Searchable Recall Database

The association’s chairman, Forrest McConnell, issued a statement today in support of the National Highway Traffic Safety Administration’s new Vehicle Identification Number (VIN) look-up tool for vehicle recall information.

Tags: National Automobile Dealers Association, National Highway Traffic Safety Administration, vehicle recall, VIN

August 20, 2014 - Industry News

Mobile App Users Visit Service Departments More Often, Study Shows

New research from DMEautomotive shows that customers who download a dealership’s mobile app are much more likely to visit the service department. Six months after downloading the app, user visits increased by 25%.

Tags: DMEautomotive, mobile app, Mobile Applications, Service

August 20, 2014 - Industry News

Carfax, Honda Extend Decade-Long Relationship

Carfax will continue to be a provider of vehicle history information for Honda's and Acura's certified pre-owned vehicle programs. For the past 10 years, Carfax Vehicle History Reports have been a key component in the certification process, officials said.

Tags: Acura, Carfax, certified pre-owned vehicles, Honda

August 20, 2014 - Industry News

Delaware Couple Sues Dealer for Misrepresenting Vehicle Condition

A couple who bought a car from Porter Auto Group in Delaware claim the dealership violated the Motor Vehicle and Cost Saving Act by misrepresenting the condition of the vehicle.

Tags: false advertisements, Lawsuit, mileage

August 13, 2014 - Industry News

Manheim to Purchase Majority Stake in Carbizz

As part of its long-term growth strategy to invest in emerging markets, Manheim has signed an agreement to purchase a majority stake in CarBizz, an auction operation based in São Paulo, Brazil.

Tags: Auto Auctions, Manheim

August 13, 2014 - Industry News

ChannelNet Expands Executive Team

The digital marketing firm has added a vice president of business development and a senior director of account management to its expanded executive team.

Tags: ChannelNet, digital marketing, Hiring

August 13, 2014 - Industry News

defi SOLUTIONS Integrates Carleton SmartCalcs

From within the defi SOLUTIONS system, SmartCalcs will automatically validate loan disclosure items against state and federal laws to ensure compliance.

Tags: Carleton, Systems Integration

August 13, 2014 - Industry News

F&I Express Adds American Guardian to Provider Network

F&I Express has added American Guardian Warranty Services and its full suite of aftermarket products to its eContracting platform.

Tags: American Guardian Warranty Services, F&I Express

August 12, 2014 - Industry News

TrueCar Posts Record Revenue in Q2

For the first time in company history, TrueCar posted revenues exceeding $50 million. The feat was attributed to gains in the firm’s dealer count, market share and transactions.

Tags: Scott Painter, TrueCar,

August 12, 2014 - Industry News

Dealership Employee Sentenced for $50,000 Theft

While working as a cashier, a former employee of a Pennsylvania dealership performed multiple unauthorized refund transactions and refunded the money to her own checking account. She was sentenced this week to four years of probation, including one year of house arrest.

Tags: employee theft, employees, felony theft

August 12, 2014 - Industry News

July New-Vehicle Sales Increase 5% in July, Autodata Reports

July sales totaled 1.435 million units, according to the firm. It put the July SAAR at 16.48 million units, up from 15.76 million in July 2013 but down from 16.9 million in June.

Tags: Audi, Autodata Corp, BMW, Chrysler, Ford, General Motors, Honda, Hyundai, July Auto Sales, Mazda, Mercedes-Benz, Mitsubishi, monthly sales, Nissan, Porsche, Toyota, Volkswagen

August 6, 2014 - Industry News

Used-Car Dealership Vanishes

A used-car dealership in Nevada vanished without notice last month, leaving customers who had received loans directly through the dealership unable to make payments.

Tags: used car dealer

August 6, 2014 - Industry News

Go Auto Exchange Expands Auction Network to Florida

Go Auto Exchange will open its fourth location in Orlando, Fla., this week. The facility will offer three auction lanes and will host weekly afternoon sales on Thursdays at 4 p.m.

Tags: Auto Auctions

August 6, 2014 - Industry News

Dealer Sentenced to 15 Years for Identity Theft

The owner of Edge Auto Sales used personal identifying information from customer credit applications to forge dozens of fraudulent auto loans and fabricate the existence of two dealerships.

Tags: Attorney General, compliance, fraud, identity theft

August 5, 2014 - Industry News

Compliance Firm Advises Dealers to Review Arbitration Clauses

Automotive Compliance Consultants warned dealers this week to review their arbitration clauses in their finance contracts. The firm says such language is coming under scrutiny from courts and regulators.

Tags: arbitration agreements, Federal Arbitration Act

July 30, 2014 - Industry News

NADA Releases New Video on Dealer Franchise Laws

In order to provide policymakers and journalists with information about the franchised new-car dealer model, the NADA has added a new animated video to its “Get The Facts” initiative.

Tags: Franchised Dealerships, NADA, National Automobile Dealers Association

July 30, 2014 - Industry News

Dealertrack Partners With Element Payment Services

Using Element Payment Services, Dealertrack Technologies will seamlessly integrate electronic payment processing into Dealertrack DMS 2.0.


July 29, 2014 - Industry News

Kia, Volkswagen Influence Shoppers During World Cup

Kia and Volkswagen each increased the number of searches for their brands on by 18% during the World Cup.

Tags:, Kelley Blue Book, television advertising

July 23, 2014 - Industry News

CNW: Pent-Up Demand Beginning to Dwindle

Pent-up demand hit a low point in July, according to CNW Research. The firm estimates that 94,000 consumers are looking to make a vehicle acquisition within six months vs. 103,500 a year ago.

Tags: Art Spinella, CNW Research, pent up demand

July 23, 2014 - Industry News

LotLinx Appoints VP of Marketing

Kristen Stanton will oversee all facets of marketing and public relations to support LotLinx’s push to grow its network of dealers using the LotLinx Deeplinking platform.

Tags: Hiring, LotLinx

July 23, 2014 - Industry News

Bosch Enlarges Product Portfolio

Robert Bosch has enlarged its portfolio of part numbers for select product lines. A total of 47 new part numbers has been added to the Bosch offering in the braking, O2 sensor, ignition coil and oil filter lines.

Tags: parts and service, Robert Bosch

July 22, 2014 - Industry News

RouteOne to Cover Regulator Scrutiny of F&I Products in Upcoming Webinar

RouteOne attorney Joseph Karam and National Business Development Manager Jesse Pappas will discuss the forthcoming scrutiny of F&I products by the CFPB and the FTC during a webinar on July 23.

Tags: CFPB, compliance, Consumer Financial Protection Bureau, F&I products, Federal Trade Commission, FTC, RouteOne, webinar

July 22, 2014 - Industry News

Joe Verde Releases New eBook

The new eBook explains the 10 technical skills every automotive sales manager needs to help his or her salespeople improve. The eBook is the second in a planned series and is available for free.

Tags: F&I manager, Joe Verde, training

July 22, 2014 - Industry News

CNA National Named Top Provider for Tenth Year

For the tenth year in a row, CNA National was voted a top provider in the Dealers’ Choice Awards, based on a survey conducted by Auto Dealer Monthly.

Tags: Auto Dealer Monthly, CNA National, Dealer's Choice Awards, reinsurance