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May 31, 2009 - Industry News

Auctions

Much discussion has taken place about dealers choosing to purchase inventory online rather than travel to auction. Some dealers say they’ll never abandon the traditional auctions; others vow never to ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Subprime Credit Finance

Not only did overall scores take a plunge, but the number of providers who were rated as above-average dropped from six last year to only four...

Tags: 2009 DCA

May 31, 2009 - Industry News

Prime Credit Finance Non-Captive

BB&T made its first appearance at the awards this year, announcing it’s presence with authority by going straight for the top, grabbing the Diamond Award. The score of 137.4 was ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Prime Credit Finance Captive

Dealers have felt the significant credit tightening at all ends of the market. Additionally, many dealers have experienced a substantial loss of available retail financing sources – especially independent dealers, some of whom have found no place else to turn. The volatility in the market has shown ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Special Finance Leads

Providers in this category were faced with a two-pronged issue this year. While always somewhat concerned about lead quality, dealers began examining their special finance leads under a microscope, not looking at their cost per lead nearly as much as their cost per sale...

Tags: 2009 DCA

May 31, 2009 - Industry News

Used Vehicle Internet Leads

There was no one new in this neighborhood, but there were a few address changes. After missing the top spot for the last two years, eBay Motors reclaimed the

Tags: 2009 DCA

May 31, 2009 - Industry News

New Vehicle Internet Leads

Voting is this category is always heavy. One might expect that since the new car market had one of its worst years ever in 2008, dealer frustration would drive ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Internet Trainer

Now in its second year, the category group average saw an increase of more than 13 points. Dealers are becoming more and more aware of how powerful the Internet can be as a tool for increasing their market reach, driving dealership ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Sales Trainer

Oftentimes, when dealers begin cutting costs, they reduce their training budget. This tendency was reflected by the decrease in the overall number of respondents rating trainers this year. However, many dealers recognize the value of consistent training and ...

Tags: 2009 DCA

May 31, 2009 - Industry News

F&I Trainers

Compliance is an issue never to be ignored, and dealers want to know they can trust and rely on their trainers to help them avoid litigation. For five years now, two providers have remained ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Service Contracts - Reinsurance

Overall scores in this category were strong; the increase over last year’s group average was the biggest increase seen in this year’s awards. However, only one of 2008’s award winners returned:

Tags: 2009 DCA

May 31, 2009 - Industry News

Service Contracts - Non-Dealer Owned

Dealers seem very satisfied with their service contract providers, judging by the higher scores

Tags: 2009 DCA

May 31, 2009 - Industry News

Data Management Systems

Dealers unhappy with their DMS often find their situation compounded by frustration at being locked into a contract and unable to change providers without considerable expense. However, one of last year’s winners was able to improve ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Customer Relationship Management Tool

Diamond status has been impossible for any provider to cling to for more than a single year in this category. Consistent performance has been elusive for most, perhaps reflecting dealers’ ongoing search for ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Desking Software

With finance approvals harder to come by for everyone, desking deals has gotten trickier and deal structure has never been more important. The right desking product can make the process ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Advertising - Direct Mail

One company still delivering results for dealers is the reigning champion ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Inventory Management

This category is returning to the DCAs after an appearance in 2006. Response at that time was minimal, as there were very few providers offering these products, and many dealers knew little or nothing of them. What a difference a few years can make. Products like the ones listed here have moved into the mainstream, and dealers have ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Online Inventory Marketing Tool

This category was formerly known as Online Auction Listing Service. It was felt a name change was necessary to more accurately describe the wide array of services provided by many of these vendors. These providers supply the mechanism by which dealers ...

Tags: 2009 DCA

May 31, 2009 - Industry News

Web Site Design Winners

The group average in this category took a giant leap – almost 19 points – over last year’s score. Like the Internet Trainer category, the scores in this category were probably greatly influenced by dealers putting more focus than ever into ...

Tags: 2009 DCA

May 26, 2009 - Industry News

Dealer Specialties Offers Suite of Website Solutions

Dealer Specialties, a division of Dominion Enterprises and the nation's leading provider of data and photo collection, inventory management and data distribution services, announced today the expansion of their product suite to include ...

Tags: 2008 DCA

May 25, 2009 - Industry News

Small Dealers Assistance

Once a dealer sells a portfolio via bulk purchase, the responsibility of collecting on the notes in that portfolio is transferred to the buyer. However, for the dealer in need of capital who prefers to keep relationships ...

May 18, 2009 - Industry News

CarsDirect Celebrates 10 Years Selling Cars Online

CarsDirect, a leading online automotive shopping service and research portal, this week celebrates its tenth year in operation. Launched in May of 1999, CarsDirect pioneered the concept of online car buying and has grown to become American consumers’ first choice for online vehicle purchases...

Tags: 2008 DCA

May 18, 2009 - Industry News

Hudson Cook, LLP Announces Prestigious Award Recognition for Founding Partner

Hanover Maryland. -- Hudson Cook LLP, a nationwide provider of legal compliance services for the financial services industry, announced that the American College of Consumer Financial Services Lawyers has awarded the prestigious Senator William Proxmire Lifetime Achievement Award to one of its founding partners, Tom Hudson. The award is reserved for attorneys who ...

Tags: 2008 DCA

May 9, 2009 - Industry News

Dealersocket Honored Among This Year's Most Promising Private Technology Companies in North America

Leading automotive CRM provider DealerSocket, announced today it has added a new distinction to a long list of accolades by being named as a finalist for the "Red Herring 100 North America" award, a prestigious list honoring the year’s most promising ...

Tags: 2008 DCA

May 6, 2009 - Industry News

Dealerslink, Inc. Announces Partnership with JMN Logistics to Offer Customers a Premier National Shipping Solution

Dealerslink, Inc., a national leader in dealer-to-dealer trading services, announces a strategic partnership with JMN Logistics, L.L.C. to provide its customers a robust vehicle transportation solution. As a result of rapid company growth, Dealerslink, Inc. requires a transportation company with a national footprint and ability to provide on-demand ...

Tags: 2008 DCA