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March 27, 2013 - Industry News

CFPB Opens Consumer Complaint Database to the Public

The CFPB launches the nation’s largest database of federal consumer financial complaints. Bureau officials said the database will be used to prioritize its investigations, among other things.

Tags: 2012 DCA

March 27, 2013 - Industry News

NADA: CFPB’s Actions Detrimental to Consumers

The NADA and the National Association of Minority Automobile Dealers say the CFPB’s actions in regards to dealer participation will have an opposite effect on consumers, claiming their cost of credit will go up.

Tags: 2012 DCA

March 19, 2013 - Industry News

Google Allows Car Shoppers to Take Virtual Dealership Tours

Google Business Photos is allowing the site’s millions of online visitors to take a virtual tour of individual dealerships. Similar to Google’s Street View technology, the tour allows potential car shoppers to browse inside the dealership.

Tags: 2012 DCA

March 19, 2013 - Industry News

Dealer.com Launches Advertising Dashboard

The automotive digital marketing company’s new advertising dashboard is designed to take the guess work out of digital advertising, providing dealers with a holistic view of competitive market data, ad reach, analytics and multi-channel performance.

Tags: 2012 DCA

March 11, 2013 - Industry News

Rick Kurtz to Lead All Sales and Distribution for Protective

Protective promotes Rick Kurtz to senior vice president of distribution and Tim Blochowiak to vice president of dealer sales

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March 11, 2013 - Industry News

CFPB Investigating Ally Financial

Ally Financial revealed in a March filing with the SEC that it is one of the banking institutions being investigated by the CFPB.

Tags: 2012 DCA

March 5, 2013 - Industry News

Dealertrack Unveils Mobile F&I Menu

DealerTrack rolled out two mobile tools at the industry’s annual get-together, showcasing a mobile F&I menu for the iPad and a new mobile DMS reporting tool.

Tags: 2012 DCA

March 5, 2013 - Industry News

Black Book Now Alerts Dealers to Pricing Changes

The expanded service will help dealers keep tabs on pricing changes related to specialty market vehicles, as well as alert them to pricing changes due to abnormal weather conditions and other unforeseen factors.

Tags: 2012 DCA

February 26, 2013 - Industry News

New Training Network Helps Dealers With Service Absorption

Don Reed's new training network is proven to help dealers improve their service absorption rates.

Tags: 2012 DCA

February 26, 2013 - Industry News

Dent Wizard Launches Reconditioning Retail Program

Dent Wizard’s MINT is a dealership-based cosmetic reconditioning retail program designed to provide a dedicated on-site dealership facility to help generate greater service department profits.

Tags: 2012 DCA

February 19, 2013 - Industry News

DealerRater/Polk: Higher Online Ratings Do Increase Sales

Dealers with an average star rating of four or higher had a 25 percent greater increase in sales, according to results of a new study conducted by DealerRater and Polk.

Tags: 2012 DCA

February 13, 2013 - Industry News

DriveItNow Selects VINClicks Advertising Platform

VINClick’s advertising platform will provide real payment quotes and instant approvals for car buyers deep in the buying funnel.

Tags: 2012 DCA

February 4, 2013 - Industry News

GM Sues Iowa Dealer for False Reporting

General Motors sues Iowa dealer for damages and injunctive relief for falsely reporting sales and allegedly transferring vehicles that resulted in GM awarding the dealer with thousands of dollars under the GM Standards for Excellence program.

Tags: 2012 DCA

February 4, 2013 - Industry News

Auto/Mate Announces Integration With 700Credit

Auto/Mate’s integration with 700Credit will provide auto dealers with complete access to credit services, officials say.

Tags: 2012 DCA

January 29, 2013 - Industry News

ADP Leverages RedBumper Technology for Lot Management Tool

ADP partners with RedBumper on a new inventory management tool designed to work on mobile phones. ADP officials say the new tool represents the first of many solutions the company expects to release under its Front Office Edge suite of tools.

Tags: 2012 DCA

January 29, 2013 - Industry News

Three Top 20 Finance Sources Report Solid Loan Growth in 2012

Chase, Wells Fargo and Huntington Bank report expanded auto lending in the fourth quarter 2012 vs. the same quarter in 2011.

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January 23, 2013 - Industry News

Chrysler Considering Banco Santander as Captive, The WSJ Reports

Chrysler Considering Banco Santander as Captive, The WSJ Reports

Tags: 2012 DCA

January 23, 2013 - Industry News

CounselorLibrary.com Releases Servicemembers Compliance Guide

Compliance Guide — Servicemembers Civil Relief Act by James Chareq is now available. The guide is being published as part of The CARLAW Compliance Series.

Tags: 2012 DCA

January 16, 2013 - Industry News

NADA Economist: New-Vehicle Sales to Maintain Momentum in 2013

The NADA’s chief economist predicts that auto dealers will retail one million more vehicles than they did in 2012, and offers seven reasons for his positive outlook.

Tags: 2012 DCA

January 14, 2013 - Industry News

AutoEforms Changes Name to Reflect New Offerings

AutoEforms, now Service Dynamics, has added new products to its lineup, including RFID technology, media boards and a strategic partnership with Conexsta call centers.

Tags: 2012 DCA

January 11, 2013 - Industry News

Six States Enforce Facebook Privacy Rights for Employees

New legislation in California and Illinois is set to take effect this week that prohibits employers from requiring employees to disclose their social media usernames and passwords. Four other states have enacted similar legislation.

Tags: 2012 DCA

January 11, 2013 - Industry News

Va. Court: Yelp Can Maintain All Negative Reviews, Regardless of Defamation

A Virginia court sided with Yelp and consumer review sites last week when it decided to reverse an injunction against a woman who posted negative reviews about her home contractor on Yelp and Angie’s List, another consumer review site.

Tags: 2012 DCA

January 11, 2013 - Industry News

Senior VP at SFG Finance to Retire

The auto paper purchaser announced that Senior Vice President Robert Chickowski will retire on Jan. 31, ending a 46-year career in the consumer and commercial finance industry.

Tags: 2012 DCA

December 21, 2012 - Industry News

CUDL, Vero to Showcase Growing Suite of Dealer Solutions at the 2013 National Automobile Dealers Association Convention and Exposition

CUDL, administrators of the nation’s largest auto lending network for credit unions, along with its subsidiary Vero, providers of best in class identity recovery, and vehicle aftermarket products and services for the automotive marketplace, have announced their participation at the National Automobile Dealers Association (NADA) Convention for the tenth consecutive year.

Tags: 2012 DCA

December 20, 2012 - Industry News

NCM Adds Four Associates to Expand its Franchised and BHPH Auto Dealer Services

NCM Associates, a leading provider of automotive 20 group, retail operations consulting, training, and operations Benchmark® analysis services to franchise, independent and Buy Here, Pay Here auto dealers, today announced it has hired four new associates to serve its retail automotive clientele.

Tags: 2012 DCA