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March 20, 2014 - Industry News

Allstate President Resigns

Douglas Herberger resigned from his post as president of Allstate Dealer Services this week. A replacement has not been named, but the company told industry partners on Tuesday it’s already in the process of transitioning to new leadership.

Tags: Agent Summit, Allstate Dealer Services, Doug Herberger

March 20, 2014 - Industry News

CFPB is ‘Least Accountable’ Federal Agency, Lawmaker Charges

Rep. Jeb Hensarling, on behalf of the House Financial Services Committee, released a video Monday calling on the CFPB to make its advisory council meetings open to the public.

Tags: CFPB, Congress, Consumer Financial Protection Bureau, discrimination, Richard Cordray

March 18, 2014 - Industry News

Ron Martin Releases F&I Sales Training Book

The president of VisionMenu has released an expanded edition of his previous book. It now includes improved sales pitches, word-tracks and closes.

Tags: F&I products, GAP, Ron Martin, Tire and Wheel, training, vehicle service contracts, VisionMenu Inc., Word Tracks

March 18, 2014 - Industry News

FTC Charges Ark. Dealer With Not Displaying Buyers Guides

After being warned that it was failing to adhere to the FTC’s Used Car Rule, the Abernathy Motor Co. was charged with not displaying a Buyers Guide on used vehicles offered for sale. Each violation could result in a civil penalty of up to $16,000.

Tags: Buyers Guide, Federal Trade Commission, FTC, Used Car Rule

March 18, 2014 - Industry News

MaximTrak F&I Suite Recognized by 'CIO Review'

The publication reported in a recent edition that MaximTrak Technology’s F&I Suite has helped auto dealerships deliver a better buying experience for their customers.

Tags: F&I, F&I menus, Jim Maxim, Jr., MaximTrak, PVR, vehicle service contracts

March 12, 2014 - Industry News

Survey: Women Prefer Shorter Leases

Swapalease.com found that most women are looking for a shorter lease commitment than men, and that they ultimately may not return to leasing after their current experience.

Tags: Survey, Swapalease.com

March 12, 2014 - Industry News

Survey Uncovers Most Common Car-Buying Objections

An informal online survey conducted by Joe Verde Sales & Management Training Inc. found that the most common car-buying objection before the salesperson has a commitment is, “I’ll think it over and get back to you.”

Tags: Joe Verde, Objection Handling, Survey

March 11, 2014 - Industry News

Dealer Count in Carfax Antitrust Suit Reaches 530

The lawsuit, which was filed last April, now lists 530 dealer plaintiffs, with the firm leading the case reporting that new dealers are being added every day.

Tags: Carfax, Carfax Vehicle History Report, Lawsuit, Leonard Bellavia

March 11, 2014 - Industry News

Employees Charged With Defrauding Florida Dealership

Three dealership employees are charged with embezzling $400,000 from their employer, The Tampa Tribune reports.

Tags: fraud, marketing

March 6, 2014 - Industry News

Audi Opens Largest Store in the Nation

The new Houston store, which opened yesterday, touts a more than 142,000-square-foot facility that houses a 10-car showroom.

March 6, 2014 - Industry News

US Equity Advantage Kicks Off Marketing Campaign

The biweekly and early loan payoff service kicks off a new campaign that touts its 10-year history in the automotive industry.

March 6, 2014 - Industry News

CNW: Used Sales Down 1.3% in Febuary

Bad weather causes drop in used sales, but conditions appear to have favored franchised dealers, the market research company found.

March 5, 2014 - Industry News

Dealertrack Completes Acquisition of Dealer.com

Dealertrack completes its acquisition of Dealer.com, which will continue to operate out of its headquarters in Burlington, Vt. The company's former CEO is being retained and will serve as executive vice president and group president of Dealertrack's newly formed Digital Marketing Solutions team.

Tags: Dealer.com, Dealertrack

March 5, 2014 - Industry News

RouteOne Adds Friendly Finance to Credit Application Platform

Dealers using Friendly Finance as a subprime finance source can now electronically submit credit applications through RouteOne.

Tags: Friendly Finance Corp., RouteOne

March 5, 2014 - Industry News

Ryan Schumacher Named VP of Finance for NAC, FFDS

The combined entity of National Auto Care and Family First Dealer Services named Schumacher vice president of finance. He previously served with Allstate Dealer Services.

March 5, 2014 - Industry News

Maritz, Opportunity Max Roll Out New Digital Marketing Service

Maritz Dealer Solution and Opportunity Max announce a new service designed to examine a dealership’s digital assets to check for consistency and accuracy of its overall online marketing presence.

Tags: Maritz Dealer Solutions, Opportunity Max

March 5, 2014 - Industry News

Auto/Mate, DealerSocket Complete Integration

DealerSocket’s CRM tool is now integrated with Auto/Mate’s DMS, allowing for real-time, bidirectional updates of customer, vehicle and deal information in both systems.

Tags: Auto/Mate, DealerSocket

March 3, 2014 - Industry News

Save the Date for Industry Summit 2014

Organizers of Industry Summit 2014 have announced that the event will be held September 8–10 at Paris Las Vegas. The show now includes the F&I Conference, Special Finance Conference, Dealership Sales & Technology Conference and the P&A Leadership Conference.

Tags: Auto Dealer Monthly, Dealer Sales & Technology Conference, F&I and Showroom, Industry Summit 2014, P&A Leadership Conference, Special Finance Conference

February 27, 2014 - Industry News

Cars.com Projects Highest February SAAR Since 2008

Cars.com analyst predicts that new-vehicle sales in February will be up 1.1% from a year ago. He also put the industry SAAR at 15.4 million — the highest selling rate since February 2008.

Tags: Cars.com, Jesse Toprak, SAAR

February 27, 2014 - Industry News

TransUnion: Auto Debt Rises Again, Deliquencies Remain Subdued

TransUnion reported this week that auto loan debt per borrow increased for the 11th straight quarter, while delinquencies remained below the fourth quarter average observed between 2007 and 2013.

February 25, 2014 - Industry News

Frazer Software Integrates Preferred Warranties' eContract Portal

Independent dealers using Frazer management software and offering Preferred Warranties' extended service contracts for pre-owned vehicles can now import data from their DMS directly into Preferred’s econtract portal.

Tags: Frazer Software, Preferred Warranties

February 25, 2014 - Industry News

EFG Partners With Auto Financial Group to Expand Balloon Financing Product

The partnership aims to drive up market share of Auto Financial Group’s DrivingSense option, a hybrid financing product that acts like a lease.

Tags: Auto Financial Group, Balloon Loan Program, DrivingSense, EFG Companies

February 25, 2014 - Industry News

Larry H. Miller CEO to Appear on ‘Undercover Boss’

The company’s chief executive is set to appear on the Emmy Award-winning show on Feb. 28. The episode will focus on the Utah Jazz and game-night operations at EnergySolutions Arena.

Tags: CBS, Greg Miller, Larry H. Miller Dealerships, Undercover Boss

February 25, 2014 - Industry News

Digital Air Strike Launches Social Media App

The company claims to have the first social media app that operates on the Microsoft Windows 8.1 platform. It is designed to allow dealers to manage their social media profiles and online reputation in real time.

Tags: Digital Air Strike

February 25, 2014 - Industry News

Manheim to Purchase Stake in Go Financial

The provider of vehicle remarketing services signs agreement to purchase an equity stake in the subprime finance source. The transaction is expected to close in June.

Tags: GO Financial, Manheim, NextGear Capital