January 27, 2015 - Industry News
The technology firm said it more than doubled its econtracting volume in 2014 to 1.55 million contracts processed.
Digital Air Strike will integrate its survey technology with MerchantCircle's listings and reviews platform, allowing dealers to provide an easier, more automated method for posting customer reviews.
Tags: Customer Reviews, Dealer Review Sites, Digital Air Strike, Systems Integration
Experian’s new Auto Equity Model helps users estimate a consumer’s vehicle equity on an existing auto loan.
Tags: Auto Loans, Equity, Experian
VinSolutions’ VinConnect Mobile app gives dealers access to their CRM from a hand-held mobile device. Other features include mobile call tracking and a customer I.D. scanner.
Tags: CRM, Mobile Applications, mobile solution, VinSolutions
January 26, 2015 - Industry News
AutoLoop is now a Pre-Certified Reynolds and Reynolds vendor, forging a partnership with the company.
Tags: AutoLoop, CRM, marketing, Partnership, Reynolds & Reynolds
Michelle Prim, managing partner of Cascade Auto Group, was named the Cox Automotive Woman of the Year at this year's NADA Convention & Expo.
Tags: Cox Automotive, dealers, NADA, NADA Convention and Expo
January 22, 2015 - Industry News
Cadillac will be implementing a luxury focused, boutique experience at 700 dealerships in the company’s U.S. dealer network of 900 stores, according to Cadillac president Johan de Nysschen.
Tags: Cadillac, dealership marketing, Luxury Vehicles
January 21, 2015 - Industry News
Dealer-FX is partnering with MyDealerLot to integrate its Advisor Dashboard solution with the MyDealerLot’s Service Drive Concierge.
Tags: Customer Service, dashboard tool, MyDealer Lot, parts and service
January 20, 2015 - Industry News
AutoPoint has launched its new OwnerCare tool, which allows dealer service customers to see a digital report on their vehicle and approve any additional maintenance from their computer or mobile device.
Tags: AutoPoint, mobile solution, parts and service, Vehicle Maintenance
EasyCare has partnered with Dave Anderson and his LearnToLead program to deliver training to the EasyCare dealer network.
Tags: EasyCare, training
Joe Verde Sales and Management Training announced a new book for dealers by Joe Verde called “Double Your Net in Just 90 Days.” The book focuses on how dealers can turn sales into new profit.
Tags: Joe Verde, NADA Convention and Expo, profit, sales training
Mike Maroone will be retiring as AutoNation's president and COO in April. He will be replaced by current CEO Mike Jackson and senior executive Bill Berman.
Tags: AutoNation, COO, leadership, President
The total balance of auto loans in December 2014 was $975 billion, representing 33.2% of total outstanding non-mortgage consumer debt, according to Equifax.
Tags: consumer debt, delinquencies, Equifax, Equifax National Consumer Credit Trends Report
CDK Global’s Audience Management solution offers a personalized online shopping experience for each car buyer by tracking their behavior on and off dealership sites.
Tags: CDK Global Inc., Online Marketing, target marketing
January 14, 2015 - Industry News
For the third consecutive year, Haystack Digital Marketing has been named by Google as the winner of a North America Premier SMB Partner Award in the Highest Customer Satisfaction category.
Tags: Awards, Customer Service, Google, Haystak Digital Marketing
DealersLink will launch AuctionLink, a new, live auction platform, at the NADA Convention San Francisco, January 23-25. The platform has no buy or sell fees, and buyers can set automated bids.
Tags: Auto Auctions, DealersLink, NADA Convention and Expo
DMEautomotive has added Mobile Loyalty to its new Drive Connect mobile app, allowing customers to track their reward points earned for dollars spent on sales and service at the dealership.
Tags: Customer Loyalty, DMEautomotive, Mobile Applications
When used strategically, mail is still is delivering much stronger results than other marketing channels, according to a study from Prospect Vision.
Tags: dealership marketing, mailers, prospecting, Study
January 13, 2015 - Industry News
Ally Financial Inc. will begin piloting in February a new program designed to provide customers with free access to their FICO score. The company expects to fully launch the new service this summer.
Tags: Ally Financial, Credit, FICO, Obama administration
Average wholesale used-vehicle prices fell modestly in December but remained up on a year-over-year basis, according to a report from ADESA’s Chief Economist Tom Kontos.
Tags: ADESA, Autodata Corp, Tom Kontos, Wholesale Pricing
Rev/Mate will be rolled out in Auto/Mate’s Automotive Productivity Management Suite Fixed Ops/Mate module in 2015. The solution is designed to help service departments maximize customer pay revenue while creating a quality customer experience.
Tags: Auto/Mate, Service, service scheduling
January 9, 2015 - Industry News
Despite predicting that new-vehicle sales will rise above 2014 levels, the vehicle information site believes 2015 will be the slowest year for sales growth since 2009.
Tags: Gas Prices, Kelly Blue Book, new-vehicle sales, transaction prices
January 8, 2015 - Industry News
A 10.8% new-vehicle sales increase in December capped off a year in which the industry broke through the 16 million-unit mark.
Tags: annual report, December, monthly sales, SAAR
January 7, 2015 - Industry News
Stronger pricing activity and fuel price trends highlighted a better-than-expected 2014 for used-vehicle prices, which outperformed 2013 levels and beat Black Book’s initial expectation.
Tags: Black Book, used-vehicle values
Mercedes-Benz USA will begin relocating its corporate headquarters to Atlanta from its current facility in Montvale, N.J., in July.
Tags: headquarters, Mercedes-Benz, New Jersey
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