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Dealerrater

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February 8, 2017 - Industry News

Zubie Hires CEO Tucker from DealerRater

The connected car and telematics provider announced that Gary Tucker has joined the company as CEO. Tucker leaves his role as CEO of dealer review site DealerRater.com.

Tags: Connected Vehicle, Dealerrater, Gary Tucker, telematics, Zubie

February 7, 2017 - Industry News

Brandon Honda, Sun Toyota Win DealerRater Consumer Satisfaction Awards

Brandon Honda and sister dealership Sun Toyota are winners of DealerRater’s 2017 Consumer Satisfaction Award, an annual recognition given to auto dealerships in the United States and Canada that deliver outstanding customer service as rated by online consumer reviews.

Tags: Brandon Honda, Customer Reviews, Dealerrater, Sun Toyota

February 2, 2017 - Industry News

Last Chance: Podium to Present Webinar on Online Review Management

Register to learn about how online reviews can enhance your online reputation, get you noticed on top sites, and drive customer purchase decisions.

Tags: Dealerrater, Edmunds, Google, online reputation management, online reviews, Podium, Yelp

December 13, 2016 - Industry News

Reputation Butler to Shake Up the Online Review Game

The company’s directors say Reputation Butler tackles a problem that dealerships face almost daily: monitoring and keeping track of online consumer reviews on countless platforms.

Tags: Cars.com, Customer Reviews, Dealerrater, Edmunds, online reputation management, reputation management, SureCritic, Yellow Pages, Yelp

July 26, 2016 - Industry News

Cars.com to Acquire DealerRater

Once the acquisition is approved, Cars.com will add the automotive industry’s largest dealer review site to its platform.

Tags: Acquisition, Cars.com, Customer Reviews, Dealerrater

June 15, 2016 - Industry News

DealerRater Customers 3.5 Times More Likely to Buy a Car, Study Finds

A study conducted by Oracle Data Cloud has found that DealerRater is often the last website a consumer visits before securing a vehicle. Of the visitors who make a purchase, more than half complete the deal within four weeks of visiting the website, according to DealerRater.

Tags: Dealerrater, Online Purchase, Study

May 19, 2016 - Industry News

DealerRater Releases iOS Version of Mobile App

The app is designed to help dealerships build trust, lower apprehension, and accelerate a successful showroom by allowing employees to communicate with customers earlier in the sales process.

Tags: Dealer Review Sites, Dealerrater, Dealerships, Mobile Applications

February 16, 2016 - Industry News

Merchants Named a 2016 Dealer of the Year by DealerRater

Dealer review site DealerRater named Merchants Auto a 2016 Dealer of the Year, a title given to less than 0.1% of the more than 41,000 dealers in the DealerRater network.

Tags: Award, Customer Reviews, Dealerrater

May 27, 2015 - Industry News

DealerRater Appoints New VP of Business Development

DealerRater has announced the expansion of the company’s executive team to include Brian Epro, the new vice president of business development.

Tags: Dealerrater, DealerRater.com, hiring

April 13, 2015 - Industry News

Lexus, Subaru Top DealerRater's Consumer Rating Index

DealerRater announced that Lexus and Subaru have received the highest ratings in customer satisfaction among all vehicle OEMs as part of its 2015 Consumer Rating Index.

Tags: Customer Reviews, Dealerrater, Lexus, online ratings, Subaru

January 28, 2015 - Industry News

DealerRater Introduces New Product Lineup

DealerRater has added ServiceEngage and 360Connect products to its Certified Dealer Program toolkit to strengthen dealer online visibility and customer engagement.

Tags: Dealerrater

December 16, 2014 - Industry News

DealerRater to Bring Reviews to AutoTrader.com

Beginning this month, DealerRater reviews and ratings will be featured on AutoTrader.com's dealer profile pages.

Tags: AutoTrader.com, Customer Reviews, Dealer Review Sites, Dealerrater, online reputation management

September 23, 2014 - Industry News

DealerRater Launches LotShot App

The web application helps dealership employees easily snap and share customer photos via email at vehicle delivery. Officials with DealerRater said the app can increase the likelihood of customers leaving a review by 50%.

Tags: Customer Reviews, Dealerrater, Email Marketing, review site

April 8, 2014 - Industry News

DealerRater Names New CEO

DealerRater has selected former J.D. Power executive Gary Tucker as its CEO. In his new role, Tucker will be responsible for leading the company through its next phase of growth.

Tags: Dealerrater, employment, hiring, J.D. Power and Associates

March 25, 2014 - Industry News

J.D. Power, DealerRater Announce Alliance

The alliance will integrate DealerRater’s customer ratings and reviews of car dealerships with J.D. Power’s customer satisfaction insights via the firm’s customer experience management platform.

Tags: Customer Reviews, Dealerrater, J.D. Power and Associates, online ratings

January 28, 2014 - Industry News

DealerRater Announces 2014 Dealer of the Year Award Winners

DealerRater honors top U.S. and Canadian car dealers for outstanding customer satisfaction based on customers’ online reviews posted on DealerRater’s website.

Tags: car dealer, Dealer Review Sites, Dealerrater, NADA, New Orleans

October 15, 2013 - Industry News

DealerRater Launches Certified Service Center

DealerRater has launched a new segment for dealership service departments. Officials say the new offering is in response to an increasing number of online searches for auto repair and maintenance.

Tags: auto dealer, auto repair, Certified Service Center program, Dealerrater, DealerRater.com, Maintenance, review site, s, service department

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