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EFG Companies

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December 5, 2017 - Industry News

EFG Companies Launches Mobile App

Born out of the F&I product provider’s 2015 and 2016 F&I Innovator of the Year competitions at Northwood University, EFG Companies’ Driver’s Advocate mobile app features a host of service-retention tools, including a loyalty rewards tracker, and doubles as an inventory-management tool.

Tags: Customer Loyalty, EFG Companies, F&I products, Mobile Applications, Service

November 16, 2017 - Industry News

EFG Companies: 2018 to See Increased Focus on F&I, Service Drive, Customer Loyalty

John Pappanastos, president and CEO of EFG Companies

EFG Companies issued its 2018 predictions and recommendations for the retail automotive and powersports F&I markets this week. These insights reflect another year of cautiousness as well as opportunity for dealers to navigate an uncertain business climate.

Tags: CFPB, compliance, Customer Service, digital retailing, EFG Companies, general agents, new-vehicle sales, parts and service, service drive

June 7, 2017 - Industry News

EFG Companies Launches Virtual F&I Service

The F&I product provider rolled out a new virtual F&I model aimed at powersports and independent dealers, but the executive overseeing the service offered several scenarios in which Simplicity Finance and Insurance can help franchised dealers.

Tags: EFG Companies, F&I process, F&I products, virtual F&I office

February 22, 2017 - Industry News

EFG Launches Multimedia Compliance Platform

The company today announced the launch of Common Sense Compliance, a platform designed to break through the legalese of automotive compliance with practical and actionable information. The platform will feature a video series and podcast hosted by Steve Roennau, the company’s vice president of compliance.

Tags: compliance, EFG Companies, F&I manager, Steve Roennau

January 31, 2017 - Industry News

EFG Companies: F&I Industry Faces Murky 2017

John Pappanastos, president and CEO of EFG Companies

The expected regulatory rollback, plateauing sales, rising interest rates, and the push to change the in-dealership experience clouds the F&I industry’s future, EFG Companies said today. Four of the firm's executives offered their predictions for 2017.

Tags: Consumer Financial Protection Bureau, digital retailing, Donald Trump, EFG Companies, interest rates, new-vehicle sales, Regulations, used-vehicle sales

December 14, 2016 - Industry News

EFG Companies Names Winner of 2016 Innovator of the Year Award

EFG Companies and Northwood University have named Team Vigilance the winner of their 2016 Innovator of the Year competition. The three-person team was awarded $25,000, and could see their winning product developed by EFG for market availability.

Tags: Customer Retention, EFG Companies, Innovator of the Year Award, Northwood University, technology

August 23, 2016 - Industry News

EFG Companies Announces Second Annual F&I Innovator of the Year Competition

EFG Companies and Northwood University have launched their second F&I Innovator of the Year competition. The contest asks six teams of junior and senior Northwood automotive students to conceptualize and build a new F&I product. The winning product will then be developed by EFG Companies, who will donate a percentage of the product's sales profits back to the school.

Tags: EFG Companies, F&I Innovations, F&I products, Northwood University

August 2, 2016 - Industry News

Maledon to Lead Rules and Regs Panel at Compliance Summit

Attorney and compliance expert Michael Maledon will serve as moderator for a panel discussion devoted to rules and regulations at the upcoming Compliance Summit, organizers announced Tuesday.

Tags: Alpha Warranty Corp., Compli, compliance, Compliance Summit, EFG Companies, F&I manager, Michael Maledon

June 27, 2016 - Industry News

EFG Companies Names Vice President of Compliance

Steve Roennau, vice president of compliance, EFG Companies.

EFG Companies has named 30-year industry veteran Steve Roennau vice president of compliance, the company announced last week.

Tags: EFG Companies, Hiring, Vice President

April 28, 2016 - Industry News

EFG Companies Adds OEM and Reinsurance Veteran to Leadership Team

The F&I product provider has named Richard Christensen, a 25-year veteran of the automotive retail industry and reinsurance business, vice president of product development.

Tags: EFG Companies, F&I manager, F&I products, reinsurance

April 13, 2016 - Industry News

EFG, F&I Express Integrate Econtracting Capabilities

Through a new partnership between EFG Companies and F&I Express, the two companies will integrate eContracting capabilities to better serve their dealership clients.

Tags: econtracting, EFG Companies, F&I Express, Partnership

March 8, 2016 - Industry News

EFG Honored in Three Categories at 10th Annual Stevie Awards

For the second year in a row, EFG took home awards in three categories during the 10th annual Stevie Awards for Sales and Customer Service. The awards were handed out during a March 4 gala at the Paris Las Vegas.

Tags: Customer Service, EFG Companies, sales, Stevie Award

December 16, 2015 - Industry News

EFG Companies Announces Winner of F&I Innovator of the Year Contest

The winning team's mobile app, dubbed Watchdog, provides consumers with a convenient way to stay current with their vehicle maintenance, prevent theft and recover their vehicle.

Tags: Awards, EFG Companies, F&I products, Northwood University

November 16, 2015 - Industry News

EFG Named to Dallas Morning News' 'Top 100 Places to Work' List

EFG Companies was named to the Dallas Morning News' list of Top 100 Places to Work, marking the firm's ninth national award the group has earned this year for excellence and customer service.

Tags: EFG Companies, F&I product provider, F&I products, Hyundai

September 2, 2015 - Industry News

EFG, Northwood University Launch F&I Innovator of the Year Contest

EFG and Northwood University are asking junior and senior undergraduates to come up with a new F&I product that drives showroom traffic and differentiates a dealer in the marketplace. On the line is a $25,000 cash prize.

Tags: Awards, EFG Companies, F&I products, Northwood University

June 23, 2015 - Industry News

NAMAD, EFG Name Northwood University Scholarship Recipient

EFG Companies, together with the National Association of Minority Automobile Dealers, has selected sophomore Javante Dilworth as the recipient of their Northwood University private donor scholarship.

Tags: EFG Companies, merit scholarships, National Association of Minority Automobile Dealer, Northwood University

February 10, 2015 - Industry News

EFG Compliance Officer Earns Consumer Credit Compliance Certification

EFG's Karen Klees became one of the first 100 compliance officers to earn certification under the NAF Association's new program. Last April, the company's entire dealer services team earned AFIP certification.

Tags: AFIP, Consumer Credit Compliance Certification, EFG Companies, NAF Association

January 6, 2015 - Industry News

NIADA Partners with EFG Companies

The NIADA has partnered with EFG Companies to drive F&I profit opportunities for its independent dealer members.

Tags: EFG Companies, F&I product provider, F&I products, National Independent Automobile Dealers Associatio, NIADA

October 7, 2014 - Industry News

Minnesota AG Sues EFG Over Service-Contract Refunds

John Pappanastos, CEO of EFG Companies

Attorney General Lori Swanson is suing EFG Companies for deceptive practices because it failed to deliver on its promise of full refunds for VSCs canceled within 30 days. The company’s CEO tells F&I and Showroom his company will be exonerated once all the facts are presented.

Tags: EFG Companies, extended car warranty, extended warranties, John Pappanastos, Lori Swanson, Minnesota AG, Minnesota Attorney General, Robocalls, telemarketing

September 16, 2014 - Industry News

Northwood University, EFG Companies Partner

Under the new partnership, the two organizations will develop specialized continuing education programs, conduct joint industry research, and cross-publish content.

Tags: EFG Companies, Northwood University, training

June 9, 2014 - Industry News

EFG Companies Awarded ASE Blue Seal of Excellence

The National Institute of Automotive Service Excellence’s Blue Seal of Excellence signifies the level of expertise and knowledge of repair shop technicians and claims administrators.

Tags: Awards, EFG Companies, Hyundai

February 25, 2014 - Industry News

EFG Partners With Auto Financial Group to Expand Balloon Financing Product

The partnership aims to drive up market share of Auto Financial Group’s DrivingSense option, a hybrid financing product that acts like a lease.

Tags: Auto Financial Group, Balloon Loan Program, DrivingSense, EFG Companies

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