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Federal Trade Commission

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November 6, 2017 - Industry News

Norm Reeves Dealerships to Pay $1.4 Million for Violating 2014 FTC Order

The Southern California-based dealer group was charged with violating a 2014 administrative order prohibiting it from misrepresenting in advertisements how much consumers could pay to finance or lease a vehicle.

Tags: compliance, Consumer Leasing Act, Federal Trade Commission, Norm Reeves, Truth in Lending Act

April 6, 2017 - Industry News

FTC Approves Settlements With CarMax, Asbury, West-Herr

The Federal Trade Commission last week approved settlements with CarMax, Asbury Automotive, and West-Herr Automotive Group, which the regulator charged with failing to disclose that some pre-owned vehicles offered for sale had unrepaired safety recalls despite the companies' claims of rigorous vehicle inspections.

Tags: Asbury Automotive, CarMax, Federal Trade Commission, GM Recalls, NHTSA, Recalls, Takata, West-Herr Automotive

February 16, 2017 - Industry News

Tom Hudson Releases Book on Fed Government’s War on Dealers

In his new book, the attorney traces actions over the last five years by the Consumer Financial Protection Bureau and the Federal Trade Commission. It addresses the government's war on several fronts, from advertising and discrimination to disclosure requirements and other everyday compliance issues.

Tags: compliance, Consumer Financial Protection Bureau, dealer participation, F&I manager, Federal Trade Commission, Hudson Cook LLP, Tom Hudson

February 15, 2017 - Industry News

Hudson Cook LLP Adds Three New Partners

The law firm announced today the election of attorneys Robert Gage, Lauren Hunt, and Jennifer Sarvadi to the partnership.

Tags: compliance, Consumer Financial Protection Bureau, Federal Trade Commission, Hudson Cook LLP

February 1, 2017 - Industry News

VW Settles Civil Claims for 3.0L Diesels

Volkswagen has agreed to pay $1.2 billion to buyers of vehicles powered by its emissions-violating 3.0L V-6 diesel engine as part of a settlement that still requires approval from the U.S. Federal Trade Commission and a federal judge.

Tags: Federal Trade Commission, Volkswagen, Volkswagen Scandal

December 19, 2016 - Industry News

CarMax, Asbury, West-Herr Automotive Settle FTC Recall Advertising Charges

The three retailers agreed to settle FTC charges that they touted rigorous inspections while failing to disclose that some vehicles were subject to unrepaired safety recalls. The FTC also finalizes orders against GM and two other sellers in similar cases settled earlier this year.

Tags: Asbury Automotive, CarMax, Deceptive Advertising, Federal Trade Commission, vehicle recall, West-Herr Automotive

July 12, 2016 - Industry News

State Franchise Laws Benefit Consumers, Economic Analysis Concludes

A new economic analysis shows that state franchise laws, which have come under attack by regulators like the Federal Trade Commission, stimulate competition that results in lower retail prices for consumers.

Tags: Federal Trade Commission, Franchise Laws, Franchised Dealerships, Pheonix Center

July 5, 2016 - Industry News

FTC Announces Significant Hike to Civil Penalty Maximums

Violations of the Federal Trade Commission’s prohibition on unfair or deceptive acts or practices are going to get more expensive come Aug. 1. That’s when the commission’s interim final rule aimed at increasing a variety of civil penalties takes effect.

Tags: compliance, Deceptive Practices, Federal Trade Commission

April 12, 2016 - Industry News

Compliance Summit to Hit Tampa, Las Vegas in 2016

Organizers of Compliance Summit, a series of regional events dedicated to front-end compliance for dealers and dealership management, announced that events will be held in Tampa and Las Vegas this year following stops in Chicago and Austin, Texas, in 2015.

Tags: CFPB, compliance, Compliance Summit, Dealer Summit, ECOA, F&I Think Tank, Federal Trade Commission, Regulation Z, Regulations, TILA

January 28, 2016 - Industry News

GM, Jim Koons and Lithia Settle FTC’s Complaints Regarding CPO Claims

The regulator said the three companies agreed to settle its charges that they failed to disclose that some certified pre-owned vehicles were subject to open and unrepaired safety recalls despite claims of rigorous inspections in advertisements.

Tags: Deceptive Advertising, Federal Trade Commission, FTC, General Motors, Jim Koons Automotive, Lithia Motors

January 6, 2016 - Industry News

FTC Plans to Study the Auto-Buying Experience

On Dec. 29, the Federal Trade Commission announced plans to conduct a qualitative survey of consumers who have purchased and financed an automobile from a dealer within the last six months. If issues are revealed, the agency said it may consider enforcement initiatives or rulemaking.

Tags: Customer Experience, Federal Trade Commission, Financing, Survey

November 5, 2015 - Industry News

FTC Announces Multiagency Crackdown on Abusive Debt Collectors

Operation Collection Protection has resulted in 115 total actions against debt collectors this year, 30 of which were announced during the FTC’s press conference to announce the multiagency initiative.

Tags: CFPB, Debt Collection, Federal Trade Commission, SNAAC, Westlake

September 15, 2015 - Industry News

FTC Official Releases 7 Deadly Sins of Dealer Advertising

Ahead of her appearance at the Innovate 2015 conference, the FTC official who led Operation Ruse Control has released a list of advertising sins that have put dealers on her regulatory radar.

Tags: advertising violations, Deceptive Advertising, Federal Trade Commission, FTC, UDAP

September 8, 2015 - Industry News

Dealer Fined $690,000 for Consumer-Protection Law Violations

A used-car dealership will pay more than $690,000 after a New Jersey Superior Court Judge found that it violated state consumer protection laws and regulations a total of 640 times.

Tags: Attorney General, Buyers Guide, compliance, consumer protection, Craigslist, Federal Trade Commission, fine, New Jersey, used vehicles

June 30, 2015 - Industry News

Two Las Vegas Dealers Settle FTC Charges

Two auto dealers in Las Vegas agreed to settle FTC charges that they used deceptive ads to promote the sale or leasing of their vehicles, including advertising heavily discounted prices that were not generally available to consumers.

Tags: Deceptive Advertising, Federal Trade Commission, Settlement

March 26, 2015 - Industry News

FTC Announces Multi-Agency Crackdown on Dealership Fraud

The FTC's enforcement sweep, which resulted in six new cases and $2.6 million in monetary judgements, marks the first time the agency has targeted add-on products and services.

Tags: advertising, automobiles, bureau of consumer protection, consumer protection, Dealership Fraud, Federal Trade Commission, marketing

February 24, 2015 - Industry News

CPS CEO: Finance Source Ahead of the Compliance Curve

Consumer Portfolio Services CEO Charles Bradley laid out the lender’s compliance efforts during a quarterly earnings call last week. The finance source’s subprime lending activities are currently being investigated by Department of Justice.

Tags: CFPB, compliance, Consumer Financial Protection Bureau, Consumer Portfolio Services (CPS), Debt Collection, Department of Justice, Federal Trade Commission, FTC, Settlement

February 17, 2015 - Industry News

FTC Approves Final Order in Texas Auto Dealer’s Deceptive Ad Case

The FTC unanimously approved a final order settling its deceptive advertising complaint against Dallas-based Trophy Nissan, which was charged on Dec. 23 with violating the FTC Act, the Consumer Leasing Act and the Truth in Lending Act.

Tags: Consumer Leasing Act, Deceptive Advertising, Federal Trade Commission, Regulation M, Regulation Z, Trophy Nissan, Truth in Lending Act

December 30, 2014 - Industry News

Moody’s Sees Silver Lining in Regulatory Scrutiny of Auto Finance

Moody’s expects the performance of new and outstanding auto loan ABS deals to suffer temporarily due to current regulatory activity, but it does see a silver lining in the increased scrutiny of the auto finance marketplace.

Tags: Auto ABS, compliance, Federal Trade Commission, Moody's Analytics, Regulations, subprime

December 12, 2014 - Industry News

FTC Takes Action Against Two Dealer Groups for Deceptive Advertising

The FTC took action against two dealer groups it targeted in 2012 for deceptive advertising. They were charged with violating the FTC's orders prohibiting them from deceptively advertising the cost of financing or leasing a car.

Tags: Deceptive Advertising, Department of Justice, Federal Trade Commission, Truth in Lending Act

July 22, 2014 - Industry News

RouteOne to Cover Regulator Scrutiny of F&I Products in Upcoming Webinar

RouteOne attorney Joseph Karam and National Business Development Manager Jesse Pappas will discuss the forthcoming scrutiny of F&I products by the CFPB and the FTC during a webinar on July 23.

Tags: CFPB, compliance, Consumer Financial Protection Bureau, F&I products, Federal Trade Commission, FTC, RouteOne, webinar

June 26, 2014 - Industry News

11 Consumer Groups Ask FTC to Crack Down on CarMax

A coalition of consumer-protection groups asked the FTC to investigate CarMax for selling recalled vehicles. CarMax officials claim the chain is doing the best it can with a broken system.

Tags: CarMax, consumer advocates, Deceptive Advertising, Federal Trade Commission, Recall

May 7, 2014 - Industry News

FTC Approves Final Consent Orders Against 10 Dealers

The FTC has approved final consent orders involving the deceptive advertising practices of 10 dealerships. The cases were part of Operation Steer Clear, a nationwide sweep focusing on misleading advertising.

Tags: Deceptive Advertising, Deceptive Practices, Federal Trade Commission, Truth in Lending Act

April 1, 2014 - Industry News

FTC: Sunday Auto Sales Ban Harms Competition

The Federal trade Commission issued a letter last week in support of legislation that would overturn Illinois’ long-standing ban on Sunday car sales. Dealers in the state, however, remain steadfastly opposed to the bill.

Tags: Federal Trade Commission, FTC, Illinois, legislation, Senate

March 18, 2014 - Industry News

FTC Charges Ark. Dealer With Not Displaying Buyers Guides

After being warned that it was failing to adhere to the FTC’s Used Car Rule, the Abernathy Motor Co. was charged with not displaying a Buyers Guide on used vehicles offered for sale. Each violation could result in a civil penalty of up to $16,000.

Tags: Buyers Guide, Federal Trade Commission, FTC, Used Car Rule

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