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March 22, 2018 - Industry News

Zurich to Showcase F&I Online Consumer Education Program at NADA

Zurich continues to enhance its digital presence with the introduction of a co-branded F&I landing page dealers can add to their websites. The new offering, which will be on display at NADA 2018, is designed to educate internet shoppers about F&I protection products.

Tags: digital retailing, F&I products, online F&I, virtual F&I office, Virtual Showroom, Zurich

March 21, 2018 - Industry News

J.D. Power Taps Technology Visionary as President and CEO

Dave Habiger, a seasoned technology sector visionary who has led several initial public offerings and served as CEO of multiple public companies, succeeds Finbarr O’Neill as the data and analytics firm’s new chief executive.

Tags: Analytics, data, Dave Habiger, Finbarr O'Neill, J.D. Power

March 19, 2018 - Industry News

Ford Launches Online Sales and F&I Website

Ford Motor Co. has launched Ready.Shop.Go., a new ‘online experience’ designed to allow car buyers to find a vehicle, make a deal, and apply for financing.

February 13, 2018 - Industry News

BB&T Switches Back to Markups as CFPB Shifts Away From Enforcement

BB&T Tower in Atlanta (Wikimedia Commons and

BB&T announced its move about a week after the CFPB’s acting director stripped enforcement powers from the division responsible for pursuing discrimination cases in the auto finance arena. BB&T will officially make the switch on March 14.

Tags: auto finance, BB&T, CFPB, compliance, dealer participation, Mick Mulvaney

February 6, 2018 - Industry News

Tesla vs. Firetruck: Feds to Investigate Latest Incident

Tesla’s ‘Autopilot’ setting has once again drawn interest from regulators after a Model S plowed into a parked firetruck.

February 6, 2018 - Industry News

Cox Ranks Super Bowl Car Commercials

Data collected by Kelley Blue Book and shows which factories and brands benefited from their significant investments in Super Bowl airtime.

January 31, 2018 - Industry News

Appeals Court Rules CFPB Structure Is Constitutional

Photo courtesy of Flickr user Ted Eytan

On Wednesday, the D.C. Court of Appeals ruled 7-3 that a provision in the Dodd-Frank Act that says the CFPB director can only be removed for cause does not unconstitutionally constrain the president.

Tags: CFPB, compliance, Leandra English, Mick Mulvaney

January 29, 2018 - Industry News

Autotrader Plans Dramatic Transformation

The online retailer will introduce a series of enhancements designed to deliver higher quality leads to auto dealers and add transparency and speed to the customer experience.

Tags: Autotrader, digital marketing, digital retailing, online F&I, showroom, Third-party leads

January 22, 2018 - Industry News

Zurich to Focus Heavily on F&I in 2018

Zurich North America is reshaping its dealer P&C portfolio to address 'persistent underperformance due to continued volatility associated with large and catastrophic hail losses." As a result, Zurich will focus heavily on F&I in 2018, a spokesperson said last week.

Tags: F&I office, F&I process, F&I products, P&C insurance, vehicle service contracts, Zurich

November 6, 2017 - Industry News

Norm Reeves Dealerships to Pay $1.4 Million for Violating 2014 FTC Order

The Southern California-based dealer group was charged with violating a 2014 administrative order prohibiting it from misrepresenting in advertisements how much consumers could pay to finance or lease a vehicle.

Tags: compliance, Consumer Leasing Act, Federal Trade Commission, Norm Reeves, Truth in Lending Act

November 2, 2017 - Industry News

CFPB: Longer-Term Loans Not Having Desired Effect for Borrowers, Finance Sources

The bureau concedes in its report that consumers are financing larger amounts and are electing for longer-term loans to keep monthly payments affordable. However, the regulator also notes that longer-term loans aren't having the desired effect in terms of default rates.

Tags: auto finance, Consumer Financial Protection Bureau, default rates, Long Loan Terms, Subprime Financing

November 2, 2017 - Industry News

AutoNation Inks Multiyear Deal With Waymo

AutoNation has agreed to support Waymo’s fleet of self-driving Chrysler Pacifica hybrids and plans to expand the partnership as Waymo grows and diversifies its fleet.

Tags: AutoNation, mobility, Self Driving, Waymo

August 29, 2017 - Industry News

Attorneys to Tackle GM Product Policy at PALS 2017

In a surprise addition to the P&A Leadership Summit agenda, Matthew Bartle and David Marcus of Bartle & Marcus LLC will address General Motors’ recent directives regarding the sale of non-OEM parts and service contracts.

Tags: Administrators, F&I product provider, F&I products, General Motors, PALS

August 24, 2017 - Industry News

GM: Dealers Must Disclose Non-GM Parts, Service Contracts

General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the automaker. Dealers who don’t comply face possible termination of their franchise agreement.

Tags: aftermarket accessories, California New Car Dealers Association, compliance, General Motors, NADA, National Automobile Dealers Association, Regulations, vehicle service contracts

August 16, 2017 - Industry News

Ziegler Joins Compliance Summit Roster as Keynote Speaker

Trainer, author, forecaster and industry firebrand Jim Ziegler will deliver the keynote address at the upcoming Compliance Summit.

Tags: auto finance, compliance, Compliance Summit, F&I manager, F&I office, Jim Ziegler

August 15, 2017 - Industry News

F&I Think Tank: Opening Session to Focus on Auto Finance's Cool-Down

In 2017’s opening quarter, auto loan balances registered single-digit growth for the first time in four years. F&I trainers Tony Dupaquier and Shaka Dyson will translate what the trends mean to the F&I office. They'll also offer strategies for uncovering a finance source’s appetite and training the desk on proper deal structure.

Tags: auto finance, Dealer F&I University, F&I manager, F&I office, F&I Think Tank, F&I training, Shaka Dyson, The Academy, Tony Dupaquier

August 14, 2017 - Industry News

Dave Anderson to Deliver Industry Summit, Best Training Day Ever Keynote Address

LearnToLead founder and nationally recognized leadership trainer Dave Anderson will deliver the Tuesday afternoon keynote address at this year’s Industry Summit as part of the Best Training Day Ever agenda.

Tags: Dave Anderson, Industry Summit, leadership, LearntoLead, training

August 8, 2017 - Industry News

F&I Think Tank: Shark Tank Trainers Revealed

Four of the industry’s top F&I trainers will be swimming the aisles during F&I Think Tank’s Shark Tank, a stump the pro-like session that will allow attendees to get answers to their most troublesome customer objections, deal situations and departmental issues.

Tags: American Financial & Automotive Services, Carl Grane, EasyCare, F&I process, F&I Think Tank, F&I training, Industry Summit, Jay Lawrence, John Vecchioni, National Auto Care, objection handling, Reahard & Associates, Rick McCormick, Shaka Dyson

August 8, 2017 - Industry News

Top-Flight F&I Directors Join F&I Think Tank Roster

F&I Think Tank’s ‘The Director’s Chair’ will feature the F&I director for the magazine’s 2016 F&I Dealer of the Year in Tom Andrews, as well as former F&I Pacesetters Dan Mason and Justin Gasman. It will also feature His Madness, Marv Eleazer, as moderator.

Tags: Dan Mason, Ethical F&I Managers, F&I 20 Group, F&I director, F&I manager, F&I process, F&I Think Tank, F&I training, Industry Summit, Justin Gasman, Marv Eleazer, Tom Andrews

July 25, 2017 - Industry News

IAS Seeks Entries for ‘Ask Frenchy’ Contest at Industry Summit

IAS and Industry Summit have teamed up to present ‘Ask Frenchy,’ a contest that will send five lucky dealers and F&I professionals on a free trip to Industry Summit.

Tags: Ask Frenchy, Eric Mélon, F&I manager, F&I training, IAS, Industry Summit

July 13, 2017 - Industry News

Three States Pass GAP Laws

The Guaranteed Asset Protection Alliance, a lobbying group made up of GAP providers, administrators and finance sources, was instrumental in getting two of the three laws passed — the most recent state to adopt its model act being Maine.

Tags: compliance, F&I products, GAP, GAPA, GAPWise, Guaranteed Asset Protection Alliance, insurance, Regulations, Rob Berger, Timothy Meenan, Wise F&I

July 12, 2017 - Industry News

G.P. Anderson to Deliver ‘Art of the Presentation’ at F&I Think Tank

Former F&I Pacesetter G.P. Anderson returns to F&I Think Tank to deliver “Art of the Presentation,” a 50-minute look at the process and approach that made him an award-winning F&I director for Park Rapids, Minn.-based Thielen Motors.

Tags: F&I director, F&I manager, F&I process, F&I Think Tank, F&I training, G.P. Anderson, Industry Summit, objection handling

July 11, 2017 - Industry News

Industry Summit 2017: Cox Automotive Exec to Delve Into F&I’s Future

Cox Automotive’s Jason Barrie, who has helped drive Dealertrack’s evolution from credit application portal to an enabler of sales and F&I workflow since 2005, says technology won’t kill F&I. He will be at Industry Summit 2017 to explain why.

Tags: Cox Automotive, Dealertrack, digital retailing, F&I process, F&I products, online F&I

June 8, 2017 - Industry News

F&I Think Tank Heads to Dallas With Arroyo at the Helm

F&I and Showroom’s Gregory Arroyo will chair the 20 Group-like event, which will close out Industry Summit 2017 on Sept. 14. This year’s theme: ‘Making F&I Great Again.’

Tags: Career Advice, F&I director, F&I manager, F&I process, F&I products, F&I Think Tank, F&I training, Industry Summit

January 27, 2017 - Industry News

Industry Summit 2017: Big Value in Big D

Industry Summit moves to Dallas in September for its biggest annual event yet. It is scheduled for Sept. 11–14, 2017, at the Gaylord Texan in Grapevine, Texas.

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