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Total Dealer Compliance

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October 18, 2016 - Industry News

Survey: Consumers Dissatisfied With How Dealers Resolve Complaints

Results of an online consumer survey conducted by Total Dealer Compliance show high levels of consumer dissatisfaction with how dealers resolve their complaints.

Tags: Complaints, compliance, Survey, Total Dealer Compliance

August 9, 2016 - Industry News

Consumers Believe Dealerships Are Unethical, Survey Shows

Results of an online survey shows that consumers believe dealerships are unethical. However, the online survey of 200 U.S. adults also shows that something as simple as posting the dealership's code of ethics can go a long way in changing perceptions.

Tags: Dealership Experience, Survey, Total Dealer Compliance

August 3, 2016 - Industry News

Compliance Summit Panel to Include F&I Pro, Experts, Editor

Organizers of the upcoming Compliance Summit have announced that a panel dedicated to “Your Responsibilities” will include an award-winning F&I director, two compliance experts and a member of the Auto Dealer Today editorial team.

Tags: ARMD resource Group, F&I, F&Idol, Justin Gasman, Max Zanan, Michael Tuni, Total Dealer Compliance

April 19, 2016 - Industry News

Consumers Prefer Compliant Dealerships, Survey Shows

A survey that targeted both consumers and car dealers found that the majority of consumer respondents favored dealerships that adhere to federal regulations. However, survey results also reveal that the majority of dealerships polled did not offer their employees comprehensive compliance training.

Tags: compliance, Consumer Buying Habits, Survey, Total Dealer Compliance

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