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Automotive CRM Leader DealerSocket Helps Galpin Ford Retain Sales Title

January 26, 2010

Galpin sells 110 cars in just over two weeks leveraging DealerSocket’s MoneyMaker technology

Leading automotive CRM provider DealerSocket announced today their role in assisting Galpin Ford to retain its title as the #1 Ford dealer in the nation for the 20th straight year. Galpin utilized DealerSocket’s data mining technology, MoneyMaker, an add-on to their DealerSocket CRM solution, to mine the dealership’s existing customer database in order to quickly and easily find prospects most likely to buy.  In a period of just over two weeks, the MoneyMaker generated campaigns resulted in 110 cars sold, enabling Galpin Ford to narrowly edge out Bill Brown Ford and retain its #1 sales title.

“It was a battle to the end for the #1 spot,” said Bert Boeckmann, Owner of Galpin Motors. “Bill Brown Ford did a great job and was definitely a formidable opponent to be up against.  We pulled out all the stops and worked very hard to get our loyal customers back in the door.  In the end, those are the people who made this happen. DealerSocket’s MoneyMaker helped us develop very highly targeted campaigns to reach out to our long-time customers and the result was over one hundred vehicles sold in a very short period during the final month of the year.” 

 “For over a year now, our MoneyMaker and CallCenter products have been gaining momentum in the marketplace and helping dealers sell and service more cars, while saving money on their marketing campaigns which is especially critical during these rough economic times.   Every day we hear dealership success stories, but this is definitely one of the most visible success stories to date,” said Matt Redden, Vice President of Sales for DealerSocket. “We are extremely happy for our friends at Galpin and are proud to have played a role in their success.”

MoneyMaker is an advanced data mining tool which can be either combined with the DealerSocket CRM solution or used as a stand-alone product.  This easy, yet powerful tool helps auto dealers identify customers and prospects most likely ready to buy a car or service based on factors such as those “in equity” in their vehicles, to lower a current payment and/or a customer’s APR or those who have not been in for service over a specified period of time.

About DealerSocket

DealerSocket provides the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available in the market today, allowing auto dealers to save time, save money, and improve sales staff effectiveness with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer facing automotive dealership departments.

DealerSocket’s core CRM is enhanced by a powerful data mining tool called MoneyMaker, an online process training university called Carmind and an efficient CallCenter solution. Top auto dealers are making their existing assets work harder and uncovering hidden revenue in leasing, sales and service through the use of DealerSocket’s MoneyMaker and CallCenter tools.  Dealers are also getting more out of their people through the DealerSocket Carmind training university.  These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue producing engine.

More than 50,000 users at over 1000 auto dealerships throughout the U.S. and Canada now leverage DealerSocket’s automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention, and service department operations. 

Based in San Clemente, California, DealerSocket has won numerous awards and industry recognition, including being named to the Inc. 5000 list two times, member of Red Herring 100 North America in 2009, Best Management Team in the 2009 American Business Awards and Best Overall Company in the 2008 International Business Awards.  DealerSocket is recognized by Deloitte & Touche as one of the fastest growing companies in North America.  For more information, call 949-900-0300, email [email protected] or visit www.dealersocket.com  


01/26/10

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