Scottsdale, Arizona—CNA National is pleased to announce that Justin Eichmann has joined the firm as e-commerce manager, effective September 26. He is responsible for the management and development of our online applications from the end user’s perspective.
“This newly created position is further proof of our commitment to improving our technology capabilities along with providing the level of service and support that our agents and dealers require,” said Joe Becker, president and chief executive officer of CNAN.
“Our e-business suite has continued to evolve to the point that it now warrants a manager dedicated specifically to this important arena,” he continued. “The vast majority of dealerships are now rating products online and most of our business is currently generated through e-contracting.”
Eichmann has more than 15 years of business experience including nearly a decade spent at ADP Dealer Services, a leading provider of integrated computing solutions for the automotive industry. He worked first as project lead for CRM implementation and later served as account manager for the Southwest Region. Most recently Eichmann was employed as a senior account executive for Cox Business Communications.
He earned a bachelor’s degree from University of Wisconsin and a master’s degree from Arizona State University.
About CNA National Warranty Corporation
Founded in 1982 and headquartered in Scottsdale, Arizona, CNA National is recognized as a leader in the vehicle service contract industry, offering a variety of profit participation programs including a choice of reinsurance structures. In addition to service contracts, its product line includes GAP and
tire-and-wheel protection. The company is a wholly owned subsidiary of CNA, one of the nation’s oldest and largest insurers with more than $55 billion in assets.
CNAN has been named “Best Service Contract Provider” in the Dealers’ Choice Awards for six consecutive years and most recently was voted “Best Reinsurance VSC Provider.”* It was the first company to be recognized by J.D. Power and Associates for “Overall Dealer Satisfaction with Service Contract Provider”.** CNAN has been endorsed exclusively by the American International Automobile Dealers Association (AIADA) since 1995.
** As awarded by Auto Dealer Monthly, 2005-2010 and 2011 respectively.
* J.D. Power and Associates 2003 Dealer Service Contract Satisfaction StudySM, based on 5,053 dealer evaluations.