NAPLES, Fla. —TimeHighway.com, an online service appointment scheduling tool for auto dealerships, has partnered with CIMA Systems to deliver a complete service communication and appointment tool for dealer websites.
“Over the years I have looked at just about every automotive marketing vendor, and CIMA Systems offers one of the most comprehensive and robust solutions I have seen,” said TimeHighway.com President Karen Dillon.
CIMA Systems, owner of a patent-pending automated customer interaction tool, has been the highest rated “Ownership Marketing Company” for the past five years on DrivingSales.com, as voted by dealers.
“We are honored to partner with TimeHighway.com to offer dealers the most advanced service marketing and scheduling system solution on the market today,” said CIMA Systems President & CEO Gary Nixon.
CIMA Systems offers seamless integration with TimeHighway.com. So when a customer receives a service communication through CIMA Systems, such as a service due or special promotion notice, the customer can easily book that service appointment by clicking the “schedule service appointment” embedded link. It then automatically identifies the customer and their vehicle and opens the dealership’s service appointment calendar within TimeHighway.com.
Alternatively, consumers can call a toll-free appointment hot line number that’s specific to the dealership. It will greet the customer by name, automatically log their vehicle’s VIN, and then informs them of open-appointment availability.