Top News

Fidelis PPM Completes Reynolds Certified Interface Program

April 19, 2016

SCOTTSDALE, Ariz. — Fidelis PPM announced today that its revenue- and retention-building prepaid maintenance software is now certified in the Reynolds Certified Interface (RCI) program.   

The RCI certification, officials said, will help ensure the safe, secure, and reliable transfer of data between Fidelis PPM’s prepaid maintenance software and the Reynolds and Reynolds ERA dealership management system. This is the first time a pre-paid maintenance program has achieved certification by Reynolds and Reynolds, and be recognized as an RCI product, according to Fidelis.

This certification, officials add, will also boost efficiency at the dealership, as personnel will no longer need to re-key or enter information into both the Fidelis system and the Reynolds DMS.

“Fidelis PPM is the authority in helping dealers retain customers through process-driven prepaid preventive maintenance retention programs,” said Ryan Williams, Fidelis PPM president. “With the advantages of certification in the Reynolds Certified Interface Program, dealership personnel using Fidelis PPM’s retention and service revenue program can now work even more efficiently and conveniently, and more easily measure results.”

According to Fidelis, dealership personnel using Fidelis PPM technologies can expect improved customer service, financial gain and staff productivity due to the certification.

Your Comment

Please note that comments may be moderated. 
Leave this field empty:
Your Name:  
Your Email:  

CLOSE [X]

READ NEXT

Consumers Prefer Compliant Dealerships, Survey Shows

A survey that targeted both consumers and car dealers found that the majority of consumer respondents favored dealerships that adhere to federal regulations. However, survey results also reveal that the majority of dealerships polled did not offer their employees comprehensive compliance training.