Top News

Compliance Summit: Van Over to Deliver 'A Dealer's Best Defense' Workshop

July 21, 2016

LAS VEGAS — Organizers of the upcoming Compliance Summit Las Vegas announced that trainer and compliance expert Gil Van Over will deliver a featured presentation at the event, which is scheduled for Aug. 29–30, 2016. The event will be held at Paris Las Vegas as part of the annual Industry Summit.

“Gil brings an encyclopedic knowledge of F&I operations and a lifetime of boots-on-the-ground experience to the Compliance Summit stage,” said David Gesualdo, show chair and publisher of Auto Dealer Today and F&I and Showroom. “I know our attendees will benefit from his expert advice.”

Van Over will serve as the featured speaker for the “Easy-to-Implement Processes and Controls” portion of the Compliance Summit agenda. In “The Paper Trail: A Dealer’s Best Defense Witness,” Van Over will discuss the importance of building a documentation process that can serve as a defense against litigation claims and government inquiries.

“Customers are generally asked to sign their name about 80 times from meet-and-greet through delivery, all within a couple of hours, with no prep time,” said Van Over, the founder and president of gvo3 & Associates. “We will focus on establishing processes, because if dealers can do it right and do it consistently, they’ve got a defense.”

Registration for Compliance Summit Las Vegas is open at the event’s website. The agenda also will include featured presentations devoted to Rules and Regulations and Your Responsibilities, as well as an open forum, “Is It Compliant?”

Attendees are welcome to take part in the rest of Industry Summit, and those who register by July 29 will enjoy a $100 discount. Attendees are also invited to sit for the Certified Automotive Compliance Specialist exam for no additional charge.

For more information about Compliance Summit, including sponsorship and exhibition opportunities, contact David Gesualdo via email or at 727-947-4027.

Your Comment

Please note that comments may be moderated. 
Leave this field empty:
Your Name:  
Your Email:  



J.D. Power: Shopping Tools on OEM Websites Improves Customer Satisfaction

A new study from J.D. Power shows that online shopping tools on manufacturer websites significantly improves satisfaction for consumers shopping for a vehicle. The three best-performing sites belong to Land Rover, Jaguar, and Mercedes-Benz.