Top News

Head of Wells Fargo Dealer Services Set to Retire this Year

January 11, 2017

SAN FRANCISCO — Wells Fargo announced this week that Dawn Martin Harp, the head of Wells Fargo Dealer Services, is set to retire this year, after more than 20 years of service.

She will remain with the company until April 1, and afterward the company will conduct an internal and external search for her replacement.

“Under Dawn’s leadership, Wells Fargo continued to build our market leadership position in the auto finance business,” said Franklin Codel, head of Wells Fargo Consumer Lending. “She moved our business forward to where we now work with more than 14,000 auto dealers, helping more than 3.7 million customers finance affordable vehicle transportation.”

Martin Harp was first appointed to lead the Dealer Services organization in 2001. During her tenure, she and Wells Fargo Dealer Services focused on building and strengthening relationships with dealer customers for both consumer and commercial finance needs, the company stated.

While she headed the company, Wells Fargo was the nation’s largest used-car finance source and one of the top two overall auto finance sources, with a portfolio that grew to more than $60 billion, the company added.

Before leading Dealer Services, Martin Harp served as the group’s COO. She also served as CIO and the director of network computing for WFS Financial before it was acquired by Wells Fargo.

She currently serves as a board member of the American Financial Services Association and is a member of the organization’s Auto Finance Committee and Women’s Leadership Council. Additionally, she is a member of the Wells Fargo Consumer Lending Group Diversity and Inclusion leadership committee.


  1. 1. Ghost [ January 13, 2017 @ 09:23AM ]

    One forgets that Ms Dawn Martin Harp was responsible guilty of violating SCRA rules and ethics repossessing our service man and women's cars while in active military. Their group then sold the cars are auction and then went after the remaining balances from the service man and women owner. A total Sham... This was uncovered at the same time as the generation of 2 million phony bank accounts scam of Wells Fargo. So with John Stumpf being forced out, the same holds true for Dawn Martin Harp

  2. 2. John Stumpf [ August 08, 2017 @ 04:23PM ]

    Dawn Martin Harp was forced to retired which came after an investigation announced in September 2016, through which the DOJ and Comptroller of the Currency gathered Wells data from 2008 to 2015, resulting in a $24 million consent order. The settlement included $4.1 million that will serve as $10,000 payments to the 413 affected servicemembers.

    There was also the separate faked accounts scandal that shook the company’s core banking business in a $185 million settlement and caused former CEO John Stumpf to step down. Auto Finance News found little connection between the accounts scandal and Wells Fargo’s auto business.


Your Comment

Please note that comments may be moderated. 
Leave this field empty:
Your Name:  
Your Email:  



IHS Markit Awards General Motors With Top Customer Loyalty Award

During IHS Markit’s 21st annual Automotive Loyalty Awards, the company recognized automakers who have displayed excellent levels of customer loyalty. In total, the awards show recognized winners in more than 30 categories.