NAPA, Calif. — Warranty and vehicle service contract provider AUL Corp. just released its 2017 F&I training schedule. This will be AUL's second year of offering F&I training, which includes a three-day live course, virtual training sessions and an online platform offering a variety of videos and quizzes. The latter is available for 12 months following and in-person course.
Each course is conducted by Kirk Manzo, a certified speaking professional and director of global training for Assurant's Vehicle Protection Services group. Since 1999, Manzo has consulted and trained retail dealerships to help them maximize profits in their sales and F&I departments. Manzo also is a certified member of the John Maxwell Team.
The live workshops will be held in Dallas, Napa, Calif., Atlanta and Chicago. The three-day workshop will include training on compliance, objection handling, turnovers from sales to F&I, and menu selling. These highly interactive workshops will teach real-world strategies and tactics necessary to improve performance and increase satisfaction. The in-person training will also offer role-playing scenarios and valuable feedback following a video session.
“AUL's training program integrates the use of virtual roundtables to provide a unique peer-to-peer learning and accountability component unlike anything in the industry,” said Manzo. “It's like having your own private F&I 20 group to support and encourage your performance improvement."
AUL General Sales Manager Jason Garner added: "Training must be a proactive and continuous process that becomes an essential element in a dealership's culture. In addition to three days of classwork, AUL's 12-month follow-up delivers the necessary components to ensure a successful continuous learning environment at the dealership."
To learn more about AUL's 2017 F&I Training, contact [email protected] or call (800) 826.3207.