PHILADELPHIA and CHINO HILLS, Calif. — UpdatePromise and GoMoto are combining their platforms into one fully embedded, DMS-connected consumer experience and engagement solution. Dealers and OEMs will now be able to provide their customers with a seamless omnichannel, self-service experience.
UpdatePromise’s customers will immediately gain access to GoMoto's kiosk platform, while GoMoto’s kiosk customers will be able to incorporate the UpdatePromise consumer experience lifecycle solution.
“At UpdatePromise, our solutions have always been aimed at enhancing the customer experience through convenience, speed and transparency. GoMoto’s kiosk solution is consistent with that vision," said Curtis Nixon, CEO and founder of UpdatePromise. “integrating our communications, payments and survey platforms with GoMoto’s kiosk solutions is an ideal fit for both companies."
The cloud-based GoMoto kiosk platform is a customizable software and hardware system designed to drive sales and provide customer-captivating technology.
“We are thrilled to partner with a company whose vision and philosophies are aligned with ours,” said Todd L. Marcelle, CEO and co-founder of GoMoto. “Both companies have developed customer-centric solutions that create demonstrable differentiators for dealers and OEMs. Together, we will be able to provide one integrated solution to accommodate all customer preferences.”