Solving the CFPB Problem
August 28, 2015
The man who has led the NADA’s regulatory advocacy efforts since 2006 believes the tide may be turning in the CFPB’s attack on dealer participation.
Go See Cal [Worthington]
October 1, 2013
The editor pays homage to the legendary Cal Worthington and wonders if there will ever be another pitchman like him.
At Your Service
August 21, 2013
The editor delves into two studies that paint a bleak future for dealership service departments and a third that says vehicle owners are there for the taking.
What Generation Gap?
August 1, 2013
What I think does make Gen Y different is that they lived through one of the worst economic crises since the Great Depression. And if you had family that...
Telling The Future
July 1, 2013
The editor bites on a pitch for an article about the future of auto retailing, a topic he's steered clear of given the emotions it tends to stir.
Controlling The Deal
June 1, 2013
Unable to ditch his F&I roots, editor Gregory Arroyo makes a strong case for why the F&I office should have a role in a dealership’s CRM efforts.
Renaissance Man: Auto/Mate’s Mike Esposito
May 22, 2013
The magazine talks to Auto/Mate’s Mike Esposito to get his thoughts on the business, dealership technology and his biggest fear for dealers this year and...
Facebook Ups the Ante
May 1, 2013
The editor says he’d push the “Like” button on a new feature Facebook is testing. In fact, he believes it could change the face of social media marketing.
Removing The Roadblocks
May 1, 2013
Why do marketers keep talking about the future of auto retailing when there are old issues that have yet to be resolved?