Sales Pro of the Month: Tony Makes It Easy
May 11, 2018
Sales Pro of the Month Tony Ortega regularly reaches the 30-car mark at Mercedes-Benz of Plano (Texas).
Stand Up and Be Counted
May 4, 2018
The Dealers’ Choice Awards are the Yelp of vendors and finance sources.
On the Right Path
April 26, 2018
Sales Pro of the Month Joel White is off to a fast start at Seymour Ford Lincoln in Jackson, Mich.
Who’s Afraid of the Electric Inventory?
April 19, 2018
ChannelNet’s Paula Tompkins wants dealers to modernize their sales and customer service processes before disruptive vehicle technology forces their hand.
Q&A: Service Does Not Equal Sales
April 3, 2018
Assuming every service customer will remain blindly loyal to the dealership is a mistake that costs unwitting dealers countless sales.
One-On-One With Future Automotive's Steve Pleau
March 30, 2018
Newly minted Ford Dealership Hall of Fame member Steve Pleau reflects on his nearly 50-year career and describes his surprise induction.
Q&A: Your Smell Affects Your Sales
March 6, 2018
Aromachologist Farah Abassi creates custom scents that energize car buyers and complement their dealerships’ brands, décor, and demographics.
Q&A: Fix Your Hiring Process and Reduce Turnover
February 16, 2018
Dealership hiring expert Scott Brinkman shares strategies and insights you can use to attract and retain quality applicants to build a highly qualified,...
Q&A: Why You Mishandle Your Best Leads
February 7, 2018
Digital Air Strike’s Alexi Venneri discusses the results of the company’s latest mystery-shopping study and how dealers can improve the timing and quality...
Q&A: Service Retention Is Your Lifeboat
July 14, 2017
Online appointment-scheduling is a good first step for dealers looking to improve the customer experience in the service lanes.