Videos

Recent Videos

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F&I Tip of the Week: The Proper Disclosure

Jan 10, 2017 | 1055 views

 

Raise Awareness About F&I

Nov 18, 2016 | 1387 views

 

Are You an Inventory Master?

May 23, 2016 | 1879 views

 

Ziegler Talks Dealer Summit, Profit Masters

Mar 30, 2016 | 1231 views

 

F&I Tip of the Week: Transitioning to the Menu

Nov 19, 2015 | 5206 views

 

Jim Ziegler on Customer Service

Feb 27, 2015 | 4067 views

 

ADTV: Gerry Gould Talks Industry Summit 2014

Sep 3, 2014 | 6733 views

 

ADTV: The Car Business According to Bob Dylan

Aug 1, 2014 | 2633 views

 

ADTV: F&I and CUs Score in First Half

Jul 31, 2014 | 2918 views

 

ADTV: Dealers Under Fire in Three States

Jul 17, 2014 | 2931 views

 

ADTV: Industry Mourns Ed Bobit

Jul 3, 2014 | 1900 views

 

ADTV: Car Buyers Overstate Dealer Profit

Jun 26, 2014 | 2267 views

 

ADTV: Lithia Acquires DCH, CFPB Under Fire

Jun 19, 2014 | 2724 views

 

ADTV: Congress Challenges Disparate Impact

Jun 12, 2014 | 2820 views

 

ADTV: Loan Terms Stretch, Sales Surge

Jun 5, 2014 | 2263 views

 

ADTV: NADA on Flats, Fifth Third Investigated

May 22, 2014 | 2998 views

 

ADTV: CFPB Whistleblower, TrueCar IPO

Apr 10, 2014 | 3695 views

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Blog

On-the-Point

Jim Ziegler
It's a Nerd Meltdown

By Jim Ziegler
The Alpha Dawg coaches sales managers through a CRM crash, shares advice for desking deals the old-fashioned way, and explains why AutoNation’s rumored pay plan revision and GM’s thrice-delayed Project Pinnacle are doomed to fail.

There’s a Vacancy in Mom’s Basement

By Jim Ziegler
The Alpha Dawg discovers the cure for Millennial Madness and goes deep on certified pre-owned leasing, the case against Sage Auto Group, and the end of the big publics’ shopping spree.

Objects in the Rearview Mirror

By Jim Ziegler

The Big Talent Drain

By Jim Ziegler

Opening Observations

Over the Curb