Finance Office

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4 Ways to Attract and Keep Millennials
Erase the showroom stigma by making your dealership the workplace of choice for motivated and purpose-driven millennials.
Eric Johnson, partner at Hudson Cook LLP The CFPB’s Spirit Lives On
In the first of a series of F&I Think Tank webinars, attorney Eric Johnson offered a wake-up call to dealers and F&I professionals who thought the industry won a decisive victory over the Consumer Financial Protection Bureau when the federal agency’s auto finance guidance was rescinded in May.
3 Ways to Improve Training in Your Store
When managers demonstrate discipline in scheduling, preparing for, and delivering training, sales and F&I professionals develop the skills they need to meet and exceed their goals.
5 Ways Dealer Tech Has Failed Us
Critical thinking, sales and F&I training, and customer satisfaction are just a few victims of the wave of technology that has completely engulfed many auto dealerships.
Leasing Automation Is the Answer
MUSA Auto Finance’s Richard Frunzi encourages dealers to automate the leasing process to their own benefit and that of their customers.
Fraud Alert: Dealer Loses $88K to ID Thief
A web-savvy sales manager made a sweet deal that went sour when the ‘buyer’ turned out to be a sophisticated online scammer.
How to Achieve Compliance Confidence
Got three minutes? Read this three-part briefing on the agencies, topics and resources you need to know to avoid compliance issues in 2018.
Find Technology That Supports Your Winning Strategy
Arm yourself with the three questions every dealer should ask of every technology provider.
Create the Best Reward System for Your Team
Rebuild your dealership's employee-recognition program by offering tangible, personally valuable rewards for a job well done.
Don’t Fire Your Best F&I Manager
Looking to thin your F&I herd? Advanced analytics prove there are better ways to judge performance than PVR alone.

Finance Office News

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Penske to Install Reynolds docuPAD in All Stores
Penske said today it intends to integrate electronic document management to improve workflow and efficiency and install the Reynolds docuPAD system in F&I departments across more than 120 Penske dealerships.
Alex Mallman, AutoGravity CEO AutoGravity Names New CEO, CTO
Alex Mallman, who most recently served as president and CEO of Mercedes-Benz Auto Finance China, replaces AutoGravity’s co-founder and CEO Andy Hinrichs, who left in May, according to the Orange County Business Journal.
Dent Wizard Names New CFO
The F&I product provider has hired Jim Powers as it’s new CFO. The experienced leader most recently served as president and CEO for St. Louis-based UniGroup Inc. and its subsidiaries.
Virginia Dealer Rolls Out Roadster's Online Car-Buying Platform
McGeorge Toyota is the latest dealership operation to add Roadster’s Express Storefront digital retailing platform. The dealership refers to its new website feature as ‘McGeorge @Home.’
F&I Dealer of the Year Nominations Now Being Accepted
F&I and Showroom, Auto Dealer Today's sister publication, is now accepting nominations for its 17th F&I Dealer of the Year contest, sponsored for the second straight year by American Financial & Automotive Services. Nominations must be received by Aug. 15, 2018.
Edmunds: Stage Set for Market Contraction
June’s annual percentage rate of 5.82% marked a 17% increase since January 2018. Add rising rates to a virtually saturated U.S. market, record-high vehicle prices, and historically high numbers of people who owe more than their cars are worth, and the stage is set for a market contraction, the firm said.
KPA Acquires Auto Advisory Services Inc.
The acquisition of the F&I audit services firm enables KPA to become a single source for automotive compliance. The transaction closed on May 31.
ZERO Plan Announces New 36-Month Terms
Universal Lenders now allows car buyers to extend the financing of service contracts and other F&I products up to 36 months.
StoneEagle Wins Diamond for F&I Tech in DCAs
Dealership professionals ranked StoneEagle No. 1 in the F&I Technology category in the 2018 Dealers’ Choice Awards.
Universal Lenders Wins Gold in Dealers’ Choice Awards
Universal Lenders, creator of the ZERO Plan, won Gold for F&I Product Financing Company in Auto Dealer Today’s 2018 Dealers’ Choice Awards.