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How to Escape the Tech Crunch
The dealership of the future will run on seamless technology platforms that eliminate the need for standalone solutions.
Find Technology That Supports Your Winning Strategy
Arm yourself with the three questions every dealer should ask of every technology provider.
Getty Images 3 Things you Need to Know About AI
Forward-thinking dealers are leveraging the limitless power of artificial intelligence to boost sales and service revenue.
Getty Images PPM Boosts Boosts VSC Sales and Reduces Loss Ratios
Prepaid maintenance dealers save money while improving service-contract sales.
How to Get an Unlimited Marketing Budget
Break out of the budget trap and spend the money you need to generate more leads and sell more vehicles.
David Gesualdo It's Worth the Effort
The publisher thanks each of the readers who filled out this year’s Dealers’ Choice Awards survey.
Getty Images Top 3 Dealer Areas Primed for VR
Virtual reality could change the way you sell vehicles, accessories, and financing.
Are Your Customers Smarter Than Your Salespeople?
Your sales pros need access to as much vehicle information as their customers do.
David Gesualdo Change Your Vision
Dealers must rethink their short- and long-term plans to keep up with a rapidly changing industry.
Getty Images Meet Your New Prospector
Chatbots are helping car buyers browse inventories, schedule appointments, and get pre-approved for financing.

Internet Department News

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TrueCar Settles California Dealer Suit
TrueCar has agreed to switch California auto dealers from a pay-per-sale to a flat-fee subscription model and double their indemnity to $50,000 to settle a lawsuit brought by the California New Car Dealers Association.
ActivEngage Completes 700Credit Integration
ActivEngage announced the addition of a 700Credit-powered financial qualification feature to its dealer-focused omnichannel communications solution.
Black Book: Vehicle Values Down in November
After a steady October, used-vehicle values fell slightly in November. Black Book officials said the decline was typical of the holiday season.
Affinitiv Launches Analytics-Powered Marketing Platform
Connectiv1 is a new end-to-end marketing platform that includes a predictive analytics engine designed to allow dealers to leverage their data and conduct multichannel campaigns that increase customer retention.
AutoGravity Names Wang as CTO
AutoGravity’s Sheng Wang has been appointed to chief technology officer after serving as the fintech provider’s first product director.
Fastlane Plans 2018 Launch for Ecommerce Solution
Fastlane has announced plans to offer its online car-buying platform to independent and pre-owned dealers starting in January.
Truck Month: Pickups Roll Over SUVs, CUVs
Jumpstart Automotive Media’s most recent Path to Purchase Report shows growing interest in large pickups at the expense of subcompact SUVs and CUVs in October.
CarStory Files Two New Patents
Vast’s AI platform, CarStory, announced new patents for its Predictive Conversions Systems and Methods and Market Relative Position Engine solutions.
Fall Ahead: Dealer Sites Enjoy Autumn Upswing
New data from reveals a post-summer surge in dealer website traffic and shows Black Friday purchase intent far outpaced Cyber Monday in 2016.
Darwin’s Digital F&I Department Goes Live
Darwin Automotive has launched Darwin Online, described by the company as the auto industry’s first fully functional 24-hour F&I department.