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Usher in a New Era of Vehicle Sales
It’s not too late to bring your dealership up to speed with the changing habits of car buyers. Indiana dealer Peyman Rashid has a three-step plan.
6 Ways to Win Tech-Savvy Used-Car Buyers
Get more demos and close more deals with these six simple ideas for adapting your sales process to reward the efforts of online used-car customers.
It’s a Process: How BPM Benefits Dealers
Omnichannel systems are backed by business process management, which works behind the scenes to manage the components of online and instore sales.
Fraud Alert: Dealer Loses $88K to ID Thief
A web-savvy sales manager made a sweet deal that went sour when the ‘buyer’ turned out to be a sophisticated online scammer.
Shift Your Service Brand to Drive Customer Loyalty
Marketing expert offers a three-point plan for capturing and engaging service-bound customers in today’s highly competitive environment.
Hot or Hype? 5 Dealer Trends to Track
The industry is changing, but not as fast as the media would have you believe. Learn how alt-fuel vehicles, flex parking, a skilled-labor shortage and digital retailing will affect your facility planning.
Q&A: Why You Mishandle Your Best Leads
Digital Air Strike’s Alexi Venneri discusses the results of the company’s latest mystery-shopping study and how dealers can improve the timing and quality of their responses.
Luther Automotive Targets HLV Customers
Minnesota’s Luther Automotive Group is targeting high lifetime value customers to boost sales and drive revenue in the service department.
How to Create a Killer Value Proposition
Create a competitive edge by discovering your dealership’s unique value proposition and sharing it with every prospective customer who visits your website.
6 Reasons Email Marketing Is Big Again
Looking for a new marketing channel in 2018? Take another look at email, a somewhat forgotten medium that offers a long list of compelling benefits.

Internet Department News

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DealerSocket Announces Significant Investment in Customer Service, Support
The company continues to hire support staff to meet the needs of dealers and has invested millions in technology improvements, officials announced this week.
Lotpop to Host Dealer Workshop
Dealer Workshop by Lotpop invites inventory managers to celebrate while sharpening their car-buying, car-pricing, and car-merchandising skills.
RelayCars Adds New Features to VR App
RelayCars has added a host of new features and functionality to its virtual reality app.
Are We There Yet? Pryor to Go Digital at Industry Summit, PALS
Safe-Guard Products’ David Pryor will present ‘Digital Retail: Are We There Yet?’ to a combined crowd of Industry Summit and P&A Leadership Summit attendees in Orlando next month.
CDK Global Adds AutoFi, New Integrations to Fortellis Commerce Exchange
CDK Global announced on Tuesday that AutoFi has agreed to consume digital retailing APIs from the Fortellis Automotive Consumer Exchange Platform. Equifax, one of the platform’s inaugural publishers, also said on Tuesday it will publish new APIs for the platform.
DealerSocket Announces New CFO
DealerSocket announced the appointment of Gary Ito, who has worked at several global software and technology organizations over his 30-year finance and accounting career, as CFO.
Jumpstart Partners With iSeeCars
A new partnership between Jumpstart Automotive Media and iSeeCars was designed to promote a data-driven approach to car shopping.
Cox: Mobility’s Popularity Is Growing
Carsharing, ride-hailing, and other mobility services are becoming more popular as alternatives to vehicle ownership, according a new Cox Automotive study.
LoJack: Dead Batteries Kill Lead Conversion, Service Retention
A new report from LoJack details how dead batteries and missing inventory can slow the sales process and cost dealers fixed ops revenue.
Former GM Exec Kim Brink Joins DealerSocket’s Board of Directors
Brink brings to the tech firm’s board of directors more than two decades of experience with General Motors, NASCAR, and Ford Motor Co.