Your Social Media Service Audit
Conduct a three-step audit of comments and ratings to learn how your service department is perceived by customers and which issues need immediately attention.
Clean Up Your Service Department: Part 1
Use of personal safety gear and proper disposal and recycling of waste and parts should be the first two items on every dealer’s service department cleanup checklist.
How to Get Retail Rate for Warranty Parts
Pending legislation in California, Colorado, Iowa, and Minnesota will add to the list of states that grant dealers the right to be reimbursed at the retail rate for warranty parts.
Stop Wasting Your Service Manager’s Time
If you asked your service manager to list every daily task they complete, you might be embarrassed. Focus their work hours on profit-building and watch your fixed ops revenue soar.
Your 7 Fixed Ops Profit Areas
Use this seven-point checklist to find lost fixed ops revenue and guarantee every sold customer will return to your dealership for maintenance and repairs.
Take Your Service Marketing to Another Level
Actionable data, predictive analytics, and marketing automation are the new keys to fixed ops success. Service marketing expert has a simple plan dealers can use to leverage all three.