Parts & Service

1  -  25  of  166

July 18, 2018 - Industry News

Dent Wizard Acquires Image Auto

Dent Wizard International has acquired Image Auto, a regional provider of recon and wheel repair services.

July 17, 2018 - Industry News

GoMoto Announces Integration With Autosoft

The software firm's Virtual Service Advisor is now integrated with Autosoft's DMS. GoMoto users can now open repair orders, update customer appointments and information, and offer trade appraisals and upsell every customer.

Tags: Autosoft, DMS, GoMoto, service lane, software, technology

July 16, 2018 - Industry News

KEEPS Founder Ray Branch Retires

Vernon ‘Ray’ Branch, founder of fixed ops solutions provider KEEPS Inc., has retired at the end of a 25-year run.

June 27, 2018 - Industry News

Cox Names Breakthrough Leader of the Year

Nicole Cockcroft of Central Florida’s Headquarter Mazda has been named Breakthrough Leader of the Year by Cox Automotive.

June 26, 2018 - Industry News

Zurich Adds Service Advisor Training

Zurich introduced comprehensive service sales training led by Steve Shaw, with full-day seminars across the U.S. to begin in July.

June 21, 2018 - Industry News

Jeep Cherokee Tops 2018 American-Made Index

Four of the top 10 2018 ‘most American’ vehicles in Cars.com’s latest rankings are built by foreign-based factories, but Jeep claimed the No. 1 spot for the second consecutive year.

June 21, 2018 - Industry News

Michigan Leads Nation in Repair Affordability

CarMD analysts say Michigan remains the most affordable state for ‘check engine’ repairs with an average total light repair cost of $333.

June 20, 2018 - Industry News

ADT Announces Winners of 2018 Dealers’ Choice Awards

Dealers and dealership personnel have recognized 70 companies and individuals in 34 categories in the 2018 Dealers’ Choice Awards.

June 20, 2018 - Industry News

Vin-UP Offers Instant KBB Values

Auto dealers are using Vin-UP’s portable scanners and printers to retrieve Kelley Blue Book trade-in values and source pre-owned inventory from customers.

June 13, 2018 - Industry News

Singlethread: Communication Builds Service Retention

Singlethread makes the case for equipping the entire service department team with advanced communication, inspection, and reporting tools to speed up the repair process and improve customer service.

June 11, 2018 - Industry News

Zendesk: Humanize Your Dealership for Sales Success

Zendesk has released a free white paper illustrating a six-step process for auto dealers seeking the competitive advantage created by an ‘omnichannel’ customer service experience.

June 4, 2018 - Industry News

Auto/Mate Integrates With Quik Video

A new partnership between Auto/Mate Dealership Systems and Quik Video promises to help dealers improve service customer retention and satisfaction.

June 1, 2018 - Industry News

Fidelis Adds Fluids Check Service

Fidelis PPM has partnered with Fixed Ops Pros to add a vehicle fluids check component to its prepaid maintenance programs.

May 31, 2018 - Industry News

Tech Crunch: UTI Opens NJ Campus

Universal Technical Institute has opened a new, 108,000-square-foot, ‘state-of-the-industry’ campus in Bloomfield, N.J., in part to address a growing shortage of skilled technicians.

May 31, 2018 - Industry News

Dealers’ Choice Awards Voting Ends Today

Dealers and dealership personnel who wish to recognize their favorite vendors and finance sources must submit their votes by midnight tonight.

May 29, 2018 - Industry News

Trump Tariffs Are ‘Big News’ for Auto Dealers

President Trump’s tweet promising ‘big news’ for the automotive industry was quickly followed by an investigation that could lead to inflated costs for imported vehicles and parts.

May 29, 2018 - Industry News

FCA Recalls 4.8M Vehicles

A potentially serious cruise control issue has compelled Fiat Chrysler to recall more than 4 million cars, trucks, and SUVs.

May 14, 2018 - Industry News

Votes Pour in for 2018 Dealers’ Choice Awards

DCA voting has begun in earnest as auto dealers nationwide recognize their favorite vendors, suppliers, and finance sources.

May 2, 2018 - Industry News

Voting Now Open for 2018 Dealers’ Choice Awards

Voting for this year’s DCAs has commenced with the launch of a survey open to dealers and dealership professionals until May 31.

April 25, 2018 - Industry News

CarMD: Check Engine Repair Costs Fell 10% in 2017

CarMD’s newly released 2018 Vehicle Health Index indicates more vehicle owners are taking maintenance and ‘check engine’ warnings seriously.

April 25, 2018 - Industry News

Fidelis PPM Adds Remote Auto Repair

A new feature of Fidelis PPM’s preventive maintenance platform was designed to help independent dealers attract more customers and sell more cars.

April 25, 2018 - Industry News

Black Book Teams With Mobility Sales on Vehicle Buyback Program

Under the new partnership, automotive dealers will be immediately alerted through Mobile Sales Solutions’ Vin-Up portable scanner and printer to a vehicle’s latest Black Book value when it's dropped off for service, enabling better resale opportunities with their service customers.

Tags: Black Book, Mobile Sales Solutions, Service, service advisor, Vin-Up

April 16, 2018 - Industry News

Ferman Volvo Honored by Xtime

Xtime presented Ferman Volvo Cars of Tarpon Springs, Fla., with its first-ever Customer Experience Excellence Award.

April 13, 2018 - Industry News

Xtime Shows Dealers the ‘Fast Lane’ to Service Profits

Xtime exec and ADT contributor Jim Roche has released a new book charting the path to greater fixed ops revenue.

April 9, 2018 - Industry News

myKaarma Raises $15 Million to Further Advance Product Development

The investment in the communications and payment software provider was led by Kanya Partners, the growth equity group of Kanye Anderson Capital Advisors LP. myKaarma’s solutions are designed to improve the customer experience, efficiency, and profitability of dealership service departments.

Tags: myKaarma, parts and service, software

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