Parts & Service

1  -  25  of  173

September 17, 2018 - Industry News

Affinitiv: Caldwell & Kerr Acquisition Creates ‘Full-Service’ Platform

Affinitiv has acquired Caldwell & Kerr Enterprises, forming a strategic partnership designed to enhance digital capabilities for a combined customer base.

September 17, 2018 - Industry News

Auto/Mate Integrates DMS With Kimoby

A new partnership between Auto/Mate and Kimoby was designed to help dealers improve customer communications and CSI scores.

September 6, 2018 - Industry News

Cox Releases Results of Fixed Ops Study

A survey of 3,550 customers and 404 dealership employees offers insights into how the service department experience drives dealership profitability and growth.

September 4, 2018 - Industry News

IHS Markit Launches New Solution for Automotive Aftermarket

The newest feature in IHS’s WorldView online aftermarket solutions provides auto dealers and other users a view of what’s happening at the counter in near-real time.

August 20, 2018 - Industry News

Affinitiv Announces ‘Revenue Rescue’ Webinar Series

Affinitiv has launched a series of free monthly webinars designed to help auto dealers maximize revenue potential.

August 17, 2018 - Industry News

LoJack: Dead Batteries Kill Lead Conversion, Service Retention

A new report from LoJack details how dead batteries and missing inventory can slow the sales process and cost dealers fixed ops revenue.

August 1, 2018 - Industry News

Bridget Townsend Joins Rapid Recon

Retail automotive software development expert Bridget Townsend has joined Rapid Recon as vice president of development.

July 18, 2018 - Industry News

Dent Wizard Acquires Image Auto

Dent Wizard International has acquired Image Auto, a regional provider of recon and wheel repair services.

July 17, 2018 - Industry News

GoMoto Announces Integration With Autosoft

The software firm's Virtual Service Advisor is now integrated with Autosoft's DMS. GoMoto users can now open repair orders, update customer appointments and information, and offer trade appraisals and upsell every customer.

Tags: Autosoft, DMS, GoMoto, service lane, software, technology

July 16, 2018 - Industry News

KEEPS Founder Ray Branch Retires

Vernon ‘Ray’ Branch, founder of fixed ops solutions provider KEEPS Inc., has retired at the end of a 25-year run.

June 27, 2018 - Industry News

Cox Names Breakthrough Leader of the Year

Nicole Cockcroft of Central Florida’s Headquarter Mazda has been named Breakthrough Leader of the Year by Cox Automotive.

June 26, 2018 - Industry News

Zurich Adds Service Advisor Training

Zurich introduced comprehensive service sales training led by Steve Shaw, with full-day seminars across the U.S. to begin in July.

June 21, 2018 - Industry News

Jeep Cherokee Tops 2018 American-Made Index

Four of the top 10 2018 ‘most American’ vehicles in Cars.com’s latest rankings are built by foreign-based factories, but Jeep claimed the No. 1 spot for the second consecutive year.

June 21, 2018 - Industry News

Michigan Leads Nation in Repair Affordability

CarMD analysts say Michigan remains the most affordable state for ‘check engine’ repairs with an average total light repair cost of $333.

June 20, 2018 - Industry News

ADT Announces Winners of 2018 Dealers’ Choice Awards

Dealers and dealership personnel have recognized 70 companies and individuals in 34 categories in the 2018 Dealers’ Choice Awards.

June 20, 2018 - Industry News

Vin-UP Offers Instant KBB Values

Auto dealers are using Vin-UP’s portable scanners and printers to retrieve Kelley Blue Book trade-in values and source pre-owned inventory from customers.

June 13, 2018 - Industry News

Singlethread: Communication Builds Service Retention

Singlethread makes the case for equipping the entire service department team with advanced communication, inspection, and reporting tools to speed up the repair process and improve customer service.

June 11, 2018 - Industry News

Zendesk: Humanize Your Dealership for Sales Success

Zendesk has released a free white paper illustrating a six-step process for auto dealers seeking the competitive advantage created by an ‘omnichannel’ customer service experience.

June 4, 2018 - Industry News

Auto/Mate Integrates With Quik Video

A new partnership between Auto/Mate Dealership Systems and Quik Video promises to help dealers improve service customer retention and satisfaction.

June 1, 2018 - Industry News

Fidelis Adds Fluids Check Service

Fidelis PPM has partnered with Fixed Ops Pros to add a vehicle fluids check component to its prepaid maintenance programs.

May 31, 2018 - Industry News

Tech Crunch: UTI Opens NJ Campus

Universal Technical Institute has opened a new, 108,000-square-foot, ‘state-of-the-industry’ campus in Bloomfield, N.J., in part to address a growing shortage of skilled technicians.

May 31, 2018 - Industry News

Dealers’ Choice Awards Voting Ends Today

Dealers and dealership personnel who wish to recognize their favorite vendors and finance sources must submit their votes by midnight tonight.

May 29, 2018 - Industry News

Trump Tariffs Are ‘Big News’ for Auto Dealers

President Trump’s tweet promising ‘big news’ for the automotive industry was quickly followed by an investigation that could lead to inflated costs for imported vehicles and parts.

May 29, 2018 - Industry News

FCA Recalls 4.8M Vehicles

A potentially serious cruise control issue has compelled Fiat Chrysler to recall more than 4 million cars, trucks, and SUVs.

May 14, 2018 - Industry News

Votes Pour in for 2018 Dealers’ Choice Awards

DCA voting has begun in earnest as auto dealers nationwide recognize their favorite vendors, suppliers, and finance sources.

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