The Showroom

Useful Articles

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3 Ways to Improve Training in Your Store
When managers demonstrate discipline in scheduling, preparing for, and delivering training, sales and F&I professionals develop the skills they need to meet and exceed their goals.
5 Ways Dealer Tech Has Failed Us
Critical thinking, sales and F&I training, and customer satisfaction are just a few victims of the wave of technology that has completely engulfed many auto dealerships.
Sales Pro of the Month: Tony Makes It Easy
Sales Pro of the Month Tony Ortega regularly reaches the 30-car mark at Mercedes-Benz of Plano (Texas).
On the Right Path
Sales Pro of the Month Joel White is off to a fast start at Seymour Ford Lincoln in Jackson, Mich.
Who’s Afraid of the Electric Inventory?
ChannelNet’s Paula Tompkins wants dealers to modernize their sales and customer service processes before disruptive vehicle technology forces their hand.
It’s a Process: How BPM Benefits Dealers
Omnichannel systems are backed by business process management, which works behind the scenes to manage the components of online and instore sales.
March Madness: How to Coach Your Rookies
Give green peas a fair chance at success by playing to their strengths, building trust in the process, adjusting when needed, and allowing them to close deals.
Q&A: Your Smell Affects Your Sales
Aromachologist Farah Abassi creates custom scents that energize car buyers and complement their dealerships’ brands, décor, and demographics.
Will Somebody Please Get That?
Phone skills are severely lacking in dealerships today, but one GM has a plan you can use to be sure every caller gets the right answer.
Q&A: Fix Your Hiring Process and Reduce Turnover
Dealership hiring expert Scott Brinkman shares strategies and insights you can use to attract and retain quality applicants to build a highly qualified, diverse and productive workforce.

The Showroom News

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AutoGravity Names Jason Bonifay Vice President of Engineering
The fintech firm’s executive previously served as vice president of product development and engineering at CDK Global. He is now tasked with accelerating AutoGravity’s engineering efforts.
Autotrader Names 10 Best Non-Luxury and Luxury CPO Programs
Topping Autotrader’s 2018 lists of non-luxury and luxury CPO programs were Hyundai and Lexus, respectively. Both offer unrivaled warranty coverages, along with several perks that make them an ideal choice for shoppers looking for a lightly used model.
California New-Vehicle Sales Expected to Exceed 2 Million in 2018
With the car market having plateaued after several years of increases, the California New Car Dealers Association said it continues to see increasing demand for larger, more family-friendly vehicles. But with gas prices continuing to increase, that trend could shift in the quarters ahead.
Update: Ford to Restart Truck Production
Ford will resume assembly of the top-selling F-150 pickup Friday following a shutdown that followed a structure fire at a key parts supplier.
Votes Pour in for 2018 Dealers’ Choice Awards
DCA voting has begun in earnest as auto dealers nationwide recognize their favorite vendors, suppliers, and finance sources.
Asbury Maintains $1,500 PRU, Goes Digital in Q1
Asbury Automotive executives reported on a busy first quarter that included a 2% increase in F&I revenue and gross profit per vehicle and the full embrace of two ‘omnichannel’ ecommerce tools.
US Fuel Prices Appear to Stabilize
AAA officials say the price of gasoline has leveled off at $2.81 per gallon after climbing more than 12% in March and April, but a steady seasonal uptick looms ahead.
Parts Fire Halts Production of Trucks, Vans
Production on the Ford F-150, GM’s full-size vans, and the Chrysler Pacifica has been disrupted by a fire that struck a major Detroit Three parts supplier last week.
NIADA: Cost of Doing Business Up, Finance Availability Down
The association’s first quarter business confidence survey reveals subdued expectations for sales and economic growth among independent dealers. One factor muting optimism is finance source availability and tighter credit guidelines.
Park Place Rolls Out Subscription Service
Dallas luxury auto group Park Place has launched Park Place Select, a subscription service offering access to a wide range of premium vehicles.