Videos

Recent Videos

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F&I Tip of the Week: Power of the Pause

Jun 5, 2018 | 1548 views

 

Ziegler: They Said I Was a Crackpot

May 9, 2018 | 687 views

 

Ziegler to GMs: Don’t Sell Yourself Short

Mar 8, 2018 | 286 views

 

(Video) Put Social Media to Work for You

Mar 13, 2017 | 292 views

 

F&I Tip of the Week: Keep ’Em Separated

Feb 7, 2017 | 517 views

 

F&I Tip of the Week: The Proper Disclosure

Jan 10, 2017 | 509 views

 

Raise Awareness About F&I

Nov 18, 2016 | 212 views

 

Are You an Inventory Master?

May 23, 2016 | 235 views

 

Ziegler Talks Dealer Summit, Profit Masters

Mar 30, 2016 | 326 views

 

Jim Ziegler on Customer Service

Feb 27, 2015 | 196 views

 

ADTV: F&I and CUs Score in First Half

Jul 31, 2014 | 237 views

 

ADTV: Dealers Under Fire in Three States

Jul 17, 2014 | 185 views

 

ADTV: Industry Mourns Ed Bobit

Jul 3, 2014 | 167 views

 

ADTV: Car Buyers Overstate Dealer Profit

Jun 26, 2014 | 195 views

 

ADTV: Lithia Acquires DCH, CFPB Under Fire

Jun 19, 2014 | 182 views

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Blog

On-the-Point

Jim Ziegler
Stupid Is as Stupid Does

By Jim Ziegler
The Alpha Dawg charts the brief rise and long fall of Johan de Nysschen, the recently departed president of Cadillac and author of the business plan that effectively crowned Lincoln as the new king of American luxury.

They Finally Killed Somebody

By Jim Ziegler
Ziegler believes Uber’s directors should face criminal charges for their role in an Arizona woman’s violent death.

20 Things a GM Must Do Every Week

By Jim Ziegler

All Things Must Pass

By Jim Ziegler

Opening Observations

They Took Cadillac for a Ride

By Tariq Kamal
Hindsight is 20/20, but at least one industry member saw GM’s latest mishap coming a mile away.

Stand Up and Be Counted

By Tariq Kamal
The Dealers’ Choice Awards are the Yelp of vendors and finance sources.

Over the Curb

This Is Us: Dealer Edition

By Jason Heard
Heard knows delegation and outsourcing are the quickest path to a work-life balance.